"Extremely well located. Connected to everything. Close to shopping. Good food options in the hotel itself.
Not enough laundry machines. Dryers take forever. So a lot of time wash is done (34 minutes) but people putting in clothes to dry for up to 60 minutes and clothes still not drying.
Room was good. Three beds as requested bathroom was very small and had a big step up. Not convenient if mobility issues.
Overall great location. Not a fan of the laundry situation and bathroom."
"For my first time in Japan, this hotel is amazing experience. I love it. There is a Lawson in the hotel if you don’t want to go outside and walk to 7- eleven. There are elevators and everything is easy to follow. The bed is soft and the pillows are amazing. I slept like a baby and woke up feeling well rested. I really want to know about the pillow because I am going to order one for myself to use which is regret and I didn’t get a chance to ask the front desk."
"Clean rooms great showers, I actually stayed twice during my trip as I liked the hotel so much, great location in Ginza! I would definitly recommend and stay here again"
"The keio plaza hotel exceeded my expectations. My family of 4 had an amazing stay. The hotel staff was professional and friendly every day.
The rooms were stocked perfectly, clean, and aesthetically pleasing. The pool was a highlight for our kids each day too. Would highly recommend for first time Japan travelers!"
"Fantastic hotel. They really know how to utilize a small room. Everything was efficiently laid out. The onsen was very nice to relax in every night. The only small small problem was that the dryers didn’t really drive very well so after two cycles, I ended up having to hang things all over my room ha ha ha."