Search Vacation Homes in Katy

"Room was dirty! Shower had hair in it and beds had dirt/ lint on them."

"The staff was fabulous upon check in. I was shocked there wasnt any usb plugs or c plugs in the room. Those features are standard and should be addressed by updating the alarm clock st minimum. "

"When we checked into the hotel, we noticed that one of the two elevators was out of service, and this wasn’t mentioned at check-in. At the time, it seemed like a minor inconvenience, and we were otherwise enjoying our stay. However, when we returned later, we discovered that the second elevator was also not working—leaving the hotel with no functioning elevators at all. This created a difficult situation for my children and me, as we were tired and had to carry our luggage up to the fourth floor. This experience was frustrating and could have been handled better with clear communication and a contingency plan for guests. While we appreciated other aspects of the stay, this issue significantly impacted our overall experience."

"Olor a humedad fuerte, y a otras cosas tienen ventilador por todos los pasillos, no esta apto para personas con condiciones respiratorias o alergias"

"That was the worst hotel I've ever stayed in. Staff were terrible, tried to con me into taking a room less than i paid for. When questioned, i was threatened with refund late in the night. The first a series of crazy occurrence at this crazy hotel. Wish there's a way i can sue them. A most terrible experience "

"This is a really nice place to stay. Great location and even better staff."

"We accidentally left a cell phone behind and the young man who works days, wish I knew his name, went above and beyond to have it shipped to our home. We so appreciate the help he gave us."

"I wish the bed were more comfortable. The mattress is not of high quality. "

"Yes fresh breakfast "