Find all hotels by Best Western in Kaunas from AED 478

"We saw great reviews for this posting and wanted to try it. Our experience was extremely poor. The unit was filthy. There was sand in the entry hall, shampoo splattered on the bathroom wall, and dust everywhere. On top of that, they never sent us our check in code and unit information, so we arrived at 3pm and had to contact them! Their advertised "free Go3 TV" access code was clearly being shared with other units and so the TV kept kicking us out for "too many people on this subscription." When we tried to reach out to the "virtual front desk" for assistance, we did not get a reply EVER. We also paid extra for a space that would sleep 3, and it was a loveseat placed in the entry hallway! Our unit also had windows to the courtyard, which meant we could hear everyone's noisy heat pumps running through the night, as they have all the units under the windows in the courtyard. Not at all what we hoped for. Would never stay here again. "

"The hotel is ok, very hard to find..Even when you are in the street it is not obvious the doorway is hidden which is very strange. I felt it would have been nice to have a kettle in the room to make tea/coffee. The breakfast was very basic. Was surprised how little there was to do in Kaunas actually, (the second biggest city to the capital Vilnius which was much more interesting) Kaunas was like a ghost town. "

"Clean room, staff were very helpful and great selection at breakfast. Very central location."

"Great location. Clean rooms and modern facility. Everything was wonderful."

"Great staff "

"My husband is a big breakfast believer we have stayed in many good hotels with lovely breakfast but this is the best by far ⭐️⭐️⭐️⭐️⭐️ So much variety and choice and also great wholesome foods ⭐️ Would recommend this hotel great location "

"Be aware SPA is not included- it is €50 for 1 hr. This is written in their policies section but not stated in the Amenities. It needs to be more clear for the customer before booking please. I had a clean, warm room. Calm atmosphere and pod chairs to sit and relax in common areas. Great variety of vegan and gluten free options for breakfast. Hot food and healthy food. A lovely breakfast and attentive, polite staff."

"Good convenient location close to the main coach and rail stations for Kaunas. Nice modern hotel."

"Worst stay in hotel ever. Hotel is probably 2 stars. - One towel only provided had to ask for another one - Empty shower gel and soap dispensers in the bathroom, had to request housekeeping to sort it out. - Hairs everywhere in the shower stuck on the taps which could have been easily cleaned. - Bed sheets not fully done properly. - The room had door joined to the other room which gas zero noise insulation, other hotel guests were loud and also came back early morning waking us up. DO NOT ACCEPT THE ROOM WHICH HAS DOOR TO OTHER HOTEL ROOM, you will have very bad time. The housekeeping seems very bad and done half of a job. Hotel is not high end and cheap but its basic hotel things not being done properly. Save yourself trouble and book a bit better and nicer hotel somewhere else. On good side, the bed was very comfortable but all other issues we had does not outweight the cons for us."