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"Nice Onsen, professional dinner & breakfast buffet and great Omotenashi!! "

"Good experience. Staff is extremely good and supportive. Great experience for kids"

"Hotel amenities included the quintessential Japanese Bath which Guest could use for Free. Breakfast Spread had good variety of Japanese and Western. Overall has a enjoyable experience and it was a good deal."

"I stayed at the Ritz-Carlton Nikko recently and honestly, it was one of the best hotel experiences I’ve ever had. The location alone makes it worth the trip — right on Lake Chuzenji, with the mountains and waterfalls of Nikko all around. It feels super peaceful and completely different from the city vibe of Tokyo. Rooms The rooms are huge by Japanese standards and beautifully designed. Think modern but with lots of Japanese touches — sliding doors, deep soaking tubs, and big windows that frame either the lake or the mountains. Mine had a lake view and waking up to that every morning was amazing. Food Food was excellent. Breakfast had both Japanese and Western options (the Japanese one was really special). Dinner was pricey, but the kaiseki course was worth it for the experience. If you want something lighter, there are cafés around the lake too. Onsen & Spa This is where the hotel really stands out. The onsen (hot spring) is incredible — both indoor and outdoor baths with natural hot spring water. Sitting outside in the hot bath while looking at the mountains was pure magic. Service super professional, but also warm and friendly. They remembered small details about preferences and made everything feel easy. Special thanks to Alex, Marek and Tiff. Overall If you’re heading to Nikko and want to splurge, this is the place. It’s not cheap, but it feels like an experience rather than just a hotel stay. Perfect for a co"

"Was Awesome"

"Wonderful stay. "

"Second visit here. Perfect for family getaway with kids in winter. Also good spot for summer when watching Fuji Rock music Festival. Would definitely stay again."

"Restaurant and housekeeping services were exceptional. Hotel is well maintained and the front desk check in process was quick and friendly. Room peaceful and quiet with great views of mountain side and lake. Recommend 4th floor if possible. 403 was a great room and lots of amenities (e.g., cups, tea pot, robes, phone plugs, etc.). Osen. bath 1st floor was very clean too. Bikes available. Parking for rental cars. Small gift shop and vending machines with food options. Must get breakfast and dinner option. The food and service is excellent. "

"Everything about the property and my stay there was magical and beautiful. It’s very remote and hard to get to but very much worth it. The only drawback is not having much time to explore the town but if you’re looking to get away from the hustle and bustle of the city there’s not much better. "