"At 11:00 PM we were startled awake by what sounded like a jackhammer right next to us. The maintenance room shared a wall with our room and I found a man in there working on some kind of cabling. This frightenting noise continued on till about 12:15 PM.
AC quit working.
Carpet was soaked by the desk area.
At 11:30 PM I attempted to get these issues resolved with the staff. I went down to the front desk only to find it unmanned. I rang the Ring doorbell at the front desk. No one answered. I then picked up the phone at the front desk. It rang and rang and rang and no one answered then it disconnected me. I went back up to the room, picked up the phone there and tried the front desk. No answer. The next morning someone was at the front desk and I brought up those issues and how I tried and tried to get some help but no one answered the phones. I was told he (the man at the front desk) had told the men three times not to work at night. When I asked for some type of compensation for all this he said since I had a Choice Hotels account he would add between 2000-3000 points to my account. This was on 5/11/2026. Checked my account today and those agreed upon points were never added to my account. Would never stay again."