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"Best gym! Great staff, pet-friendly, accommodating, support shuttle and long-term parking at reasonable rates, reasonable hotel room rates, conference rooms, free breakfast "

"Everything worked quite well thank you so much. I was told that there should be a room for me tonight which would have been the second night the 24th I believe Tuesday to come to find out they were sold out if I knew this I would’ve made reservations last night that would be my main disappointment. I live in Texas so now I have to find a different place to stay because I decided to stay in Kansas City one more night. "

"Had a room on the front side of hotel. A lot of sirens in the late night, used to country life so maybe it wouldn’t bother others. "

"Bathroom could’ve been a little more updated"

"Loud children playing “knock and run” was the highlight of me and my fiancée’s visit. We couldn’t make love any time we were there due to ongoing noise from children above and adults beside us. Property and Staff were great… the guest were not. "

"The hotel was excellent "

"The bartender who worked Monday night (March 16) was extremely rude and unprofessional. We ordered two rounds of drinks. The espresso martini from the first round didn't taste like espresso at all, but I drank it anyway because I didn't want to be a pain. When we attempted to order a second round, we stood at the bar right in front of him as he passed us over to serve other customers for 3-5 minutes before I finally asked him if we could order a drink. He finally responded to me. I asked him a question about making a lower calorie/sugar version of a paloma, but he was very clearly irritated that he even had to speak to me. We were the only Black people at the bar, and I couldn't help but notice the difference in the way we were treated compared to the other white customers at the bar. I even asked my husband if he did something to offend him when he ordered the first round of drinks, wondering if that was why we were being treated so poorly. I was also disappointed that Lazia was never open one time while we were there. We were told it was because of a "mishap". Everything else was fine, but the poor treatment from the bar tender on Monday night and Lazia never being open (we were not told this in advance) were two major disappointments."

"It was alright, but I literally found and open needle next to my bed. Not cool!"

"The hotel double booked my stay and i had a security officer jiggling the door handle at 1 am while i was sleeping. I had an early work meeting so i did not appreciate this. The room was dirty and had shaving cream all over the sink. Only plus was front desk staff was friendly. "