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"Fantastic customer service as usual from all staff areas. Breakfast is a treat. Staff always happy to go that extra mile for guests. Arriving when the night porter has started is always a bonus as he helps with the small things I need. Like a doorstop to let me get my scooter out of the room. Visiting the Vale is an all round positive experience. "

"The room was large and clean with a good desk"

"Excellent value in a good location "

"Breakfast and customer service was phenomenal. Great use of the facilities however I think it’s awful you have to pay to use the outdoor pool. "

"Clean room"

"Excellent alround"

"Always a great stay here. Beautiful rooms"

"Your reception staff are extremely professional and friendly, especially as it was New Year’s Eve and the hotel was extremely busy. Rachael was especially helpful. "

"The room was perfect and the staff were extremely helpful and welcoming. "