Find Resorts & Hotels with Spas in Ketewel

"Brilliant hotel"

"Great service friendly staff."

"Very friendly staff and the breakfast was fantastic "

"Activities were fun and the pool was clean. Rooms had everything that we needed and the service was wonderful - especially by the pool. Would definitely recommend for families"

"Very beautiful place and view also beautiful and staff very nice "

"Great hotel. Nice staff. Lovely breakfast "

"Breakfast and the pool was amazing good...already thinking of planning another trip"

"Our room was amazing. Very clean, spacious, modern. Staff the most friendliest people. The only thing I wish they offered were more health and wellness services: sound baths, meditation , and yoga classes. "

"Spoke to Expedia rep before check in, they assured we can check in 2 hours early; however, at the property they point blank declined the Expedia rep’s conversation and said it is inaccurate despite showing screenshots. Later on, while ordering food inside the pool, they refused and said there is no security deposit for the room; whereas, upon check in the staff never requested one. Then after walking bare feet from the pool to the reception, they said the security deposit can not be done on Apple Card as it will be deducted. Then after further walking bare feet from the reception to the room and back to get cash, the reception refused to take US Dollars and did not offer a currency conversion as it was “Sunday.” The reception staff then instructed us to walk even further barefoot to Bali Collection and get currency exchanged to put the security deposit which once again, they never asked for at the time of check in. Despite multiple complaints to the hotel management, no apology has been received for this terrible inconvenience. "