"The hotel is beautiful. The property is lovely and the proximity next to Gino Paradise was wonderful for some serious waterslide and wave pool fun! The staff were friendly and helpful. We also loved the way the staff treated the neighbourhood cats and dogs- always petting them and giving them treats and being kind. The hotel could use a pop machine but the availability and affordability of room service and taxis using the Bolt app made it a non-issue. The beds are comfortable, the rooms have a lot of nice features that really feel “extra” such as a heated drying rack, a kitchenette in standard rooms, bidet, and air conditioning. The swimming pool is nice- refreshing (read: quite chilly). As Canadians, we didn’t mind; we enjoyed cold plunges and swims even during a rain storm at night! The breakfast buffet is okay. There are a variety of items, but the breads and croissants are stale each day, labelling is odd, and there are very few things you would normally have in a breakfast buffet in Europe or North America. They had what they called “French Toast” but it was not French Toast. It was not dipped in egg or pan fried. It was just toasted, rock hard, and sprinkled with a little
Icing sugar. (We thought the spaghetti option one morning was fun though.) The breakfast was included with our booking. I would not have paid to go a second time, but we went because it was already included. Other than that, we had a lovely time at the resort and would definitely stay there again!"
