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"Only downside for us was the huge number of families there with babies."

"This hotel is beyond anything i expected.The staff ,the food ,the room .Cant fault anything .Thanks nana princess and all their wonderful staff !!! "

"Love the hotel, chilled out music playing during the day, pool area does get busy at weekends but not oppressive. Really great food in the restaurant here, definitely recommend going half board. Hersonissis for me isn’t somewhere I would visit again, I don’t like the vibe in the strip. However, Koutouloufari is a ten minute walk from this hotel and is wonderful. The staff at the hotel are really very nice, Erika in particular is a great host and an asset to this hotel."

"Lovely trip"

"Everything is perfect!"

"Great range of pools, bars, snacks and restaurants."

"Had an amazing weekend at Palmera! Check in staff was kind and efficient. The bar staff was not attentive, I was often ignored but it didn’t bother me too much as I wasn’t in a hurry. Unfortunately, there were many extra charges and add ons that I was not made aware of. Many guests and I complained about the fact that we paid for all inclusive, yet most things were not included. A bit disappointed about that, a simple note on the property details would have sufficed. Regardless, the food was delicious and the vibes were great! The kitties were my favorite part! I would come back, but only after April 1st, when everything opens for the season. "

"Gorgeous property with excellent views and great service. Very quiet "

"Just had 5 nights at this hotel (late October) and it was wonderful. Busy enough to feel part of something, quiet enough so that there were no queues at all for food (which was plentiful, varied and delicious) and plenty of space in every area (poolside, restaurants, etc). Room was comfy, pools were lovely (if a little cold), sun loungers were plentiful, staff were great (my daughter and I did sunset yoga every day - bliss) and only a 25 minute taxi ride from Heraklion Airport. Deserves every one of it's 4 stars."