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"t was a great stay over the New Year holiday. I needed to spend a few days in Hamburg and chose this hotel because of reviews. I am happy that I did. The check in was very swift; I received an email few days prior to my trip, asking to check in online and provide my documents. I complied and got a confirmation. When I have arrived to the hotel, the staff was extremely helpful and friendly, they were able to check me in before the usual time and I di not have to wait. My room was really good, nice view from the window, everything was working a very comfortable bed, a well equipped bathroom, 2 free bottles of water. The breakfast was a great choice of cold and hot food, everything was fresh. It is buffet style, so you won't be hungry. The maid service was great, my room was cleaned properly, towels changed and even got more water bottles. The hotel has a sauna and a small gym. The location of the hotel is very convenient, it is very close to the metro station ( U1 line) and a local bus station. There are a few supermarkets, including cafes and restaurants. Also the hotel is right in the park, so no noise from the traffic. I really enjoyed my stay."

"Very good, Service"

"Great value and convenience if you need the close the airport. And you don’t hear the noise :)"

"Great hotel. Close to shopping which is great. There is a refrigerator, stovetop, microwave and kettle. Far enough from the busy streets of Hamburg but closed enough to get to easily.. great amenities. Would stay at again if in the area."

"Warm clean and tidy, friendly and helpful staff. I relly like this place."

"Very clean room. Looked just like photos. Easy check in and check out. Staff were nice but was walls are thin. Maybe earplugs or some sort of offering to block out hall noises would help next time. "

"Room was more spacious than I had expected, staff at reception and in restaurant was very friendly, food offered for breakfast and dinner was very good with a broad variety. A very convenient parking garage."

"Yes"

"We had a lovely stay at this hotel. First things first the staff was great! Very friendly and personable. The lobby is beautiful. The room is well equipped with all essentials. The twin beds are a bit narrow but were comfortable for us. The drive to downtown is very doable. We would not hesitate to stay here again!"