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Kigali Marriott Hotel

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Kigali Marriott Hotel

Outdoor pool, open 6:00 AM to 7:00 PM, pool umbrellas, sun loungers
Meeting facility
Junior Suite, 1 Bedroom, Non Smoking | Down comforters, pillowtop beds, minibar, in-room safe
View from property
2 restaurants, breakfast, lunch, dinner served; international cuisine
The Kigali Marriott Hotel offers a peaceful garden setting for spa treatments, fitness classes, or poolside drinks. Two on-site restaurants serve international cuisine. Enjoy free in-room WiFi, a 24-hour business center, and attentive staff to balance work and relaxation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
The current price is AED 871
AED 1,105 total
includes taxes & fees
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Non Smoking

Down comforters, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Pillowtop bed
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Down comforters, pillowtop beds, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | Down comforters, pillowtop beds, minibar, in-room safe

Junior Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Executive Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 96 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down comforters, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Pillowtop bed
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking, Pool View

Down comforters, pillowtop beds, minibar, in-room safe

Executive Room, 2 Double Beds, Non Smoking, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Pillowtop bed
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Balcony)

Presidential Suite, 1 King Bed, Non Smoking (Balcony) | Down comforters, pillowtop beds, minibar, in-room safe

Presidential Suite, 1 King Bed, Non Smoking (Balcony)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
KN 3 Avenue Nyarugenge District, Kigali

What's nearby

  • Kigali Genocide Memorial Centre - 4 min drive - 3.8 km
  • Nyamirambo Stadium - 5 min drive - 3.8 km
  • Kigali Heights - 6 min drive - 4.2 km
  • University of Kigali - 6 min drive - 4.2 km
  • Kigali Convention Centre - 7 min drive - 4.5 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 26 min drive

Restaurants

  • ‪Preet Fast Food - ‬9 min walk
  • ‪Hotel des Milles Collines - ‬10 min walk
  • ‪SuCasa - ‬7 min walk
  • ‪Quick Bites - ‬5 min walk
  • ‪Kigali Pan-African Kitchen - ‬6 min walk

About this property

Kigali Marriott Hotel

Luxury hotel in the business district
A poolside bar, a terrace, and a garden are just a few of the amenities provided at Kigali Marriott Hotel. Indulge in a body wrap, a Swedish massage, and a body scrub at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the health club; the property also has a hair salon, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and a steam room.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, luggage storage, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 254 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and bidets
  • 32-inch LCD TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

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Outdoor pool

Kigali Serena Hotel

  • Pool
  • Spa
  • Kids pool
  • Parking included
9.0 out of 10, Wonderful, 147 reviews
The price is AED 415
AED 510 total
includes taxes & fees
2 Dec - 3 Dec
Kigali Serena Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 23 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cucina
  • Iriba Bar & Terrace
  • Soko

Things to do

  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 23 per person
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 50)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 7:00 PM
A car is recommended for transportation to and from this property

Property is also known as

Kigali Marriott
Kigali Marriott Hotel Hotel
Kigali Marriott Hotel Kigali
Kigali Marriott Hotel Hotel Kigali

Frequently asked questions

Does Kigali Marriott Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–7:00 PM.

Is Kigali Marriott Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Kigali Marriott Hotel?

Self parking is free at this property.

What time is check-in at Kigali Marriott Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Kigali Marriott Hotel?

Check-out is at noon.

Does Kigali Marriott Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 45 per vehicle applies.

Where is Kigali Marriott Hotel located?

Located in the heart of Kigali, this luxury hotel is within 1 mi (2 km) of Union Trade Center, Ntarama Church, and Kandt House Museum of Natural History. Club Rafiki and Ryi'nyamirambo Market are also within 3 mi (5 km).

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Reviews

Kigali Marriott Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

8.6

Location

9.0

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 168 out of 233 reviews
Rating 8 - Good. 41 out of 233 reviews
Rating 6 - Okay. 8 out of 233 reviews
Rating 4 - Poor. 7 out of 233 reviews
Rating 2 - Terrible. 9 out of 233 reviews

Reviews

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, great room great service really enjoyable
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for business and hotel is ideally situated for work
Stayed 3 nights in Apr 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Beautiful hotel, very comfy, great beds, great bathroom. Very quick turnaround on laundry, and wonderful breakfast. Very safe area.
Stayed 2 nights in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing staff - very polite - clean room and excellent service
Stayed 4 nights in Apr 2024

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was big and beautiful. We had everything at the Marriott
Stayed 7 nights in Jan 2023

10/10 Excellent

otieno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an immaculate property with very attentive staff. The food options, whether breakfast buffet, room service or restaurant were all varied, and delicious. The decor and lighting were eye catching and the high lobby ceiling overlooking the dining below and outside areas were exquisitely executed. Fantastic property.
Stayed 2 nights in Feb 2024

4/10 Poor

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confused

Let’s see. Checked in and 5 mins later, somebody walks into our room. No apologies from the hotel even though the bell boy witnessed it. Had to call twice to get wifi in the room. 20 mins later they sent somebody’s stuff to our room. Next day - they don’t clean our room since they STILL think we’re somebody else that has requested no cleaning service. come back in the evening- loud, we’re pushed aside for their vip guest. The people are nice and trying their best, but there is something wrong with their processes. Overpriced. Not smooth like typical Marriott.
Stayed 2 nights in Jul 2025

10/10 Excellent

Aja Nyima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with pool

I had a great stay at Marriott. Probably the best hotel I have stayed at in my life time. The staff is service minded and I felt relaxed and at ease at the hotel. The food was amazing and definitely a great place for hosting big events like a wedding. The spa was amazing. I had facial Saray signature and wished I had enough time for a massage.
Wedding in the garden
Hallway
Panorama city view
Room service
Stayed 1 night in Jul 2023

10/10 Excellent

Galit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly great experience. The room was spacious and clean. The view (to the East) was a delight (sunrise). The staff was attentive. Breakfast had a great variety. Dipping into the pool was refreshing. The spa was excellent: sauna nice and clean and I had a massage by Chantal - awesome. I recommend her. Overall I’d definitely stay there again.
Stayed 1 night in Aug 2022

2/10 Terrible

Mpayimana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

I stayed at the Marriott Kigali, and I must say my experience was very disappointing. The service was far from what I expected from such a renowned establishment. Room service was extremely slow, and when my order finally arrived, it was not what I had requested. Additionally, I noticed a lack of attention towards the guests, which truly ruined my stay. I was hoping for better service and more care from the staff. I do not recommend this hotel if you are looking for quality service.
Stayed 1 night in Dec 2024

10/10 Excellent

Sumra

Liked: Cleanliness, amenities, property conditions & facilities
Very nice accommodation, the staff was very nice. I did have an issue with my flight coming in late, and had to notify the hotel. Accommodations refused to speak to me as I was told that an agent from Expedia had to speak to them. All agents from Expedia couldn’t make the call out to the hotel in Rwanda. I had to three-way the agent and the hotel. I ended up having to pay for the two nights, regardless of letting them know in advance.
Stayed 6 nights in Jul 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful hotel let down by service

Beautiful hotel, with clean comfortable rooms, heard amazing things about the spa... let down by consistently disappointing service. Particularly by the pool where it's normal to wait 40 minutes before being able to order a drink, and then double that time for it to arrive. Pool team were nice but massively understaffed. Food throughout the hotel could be a lot better. In general I had to register several complaints and none of them were responded to in an adequate or timely manner - one complaint was very serious, broken glass that had been left uncleaned by the pool as we had children playing, some of which had made it's way into a friends food. Olivier was the only manager who was proactive, apologetic and followed through with some form of compensatory offer. Not sure I would return.
Stayed 7 nights in Jul 2022

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great environment, very comfortable, good food options, wonderful service. Excellent hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very pleasant and restful. The staff took wonderful care of me and got me to the airport safely.
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staffs especially Jessica at the front Desk very polite lady. And the ladies and gentleman during breakfast
Stayed 7 nights in May 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and modern hotel
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent, wirh some shortcomings

Decent modern hotel with some shortcomings. They had closed the main restaurant while we were there (without prior notice) and the other restaurant had a limited menu and felt short staffed (it also had a door that would not close properly and so was full of mosquitoes). Overall the food in this hotel was quite disappointing and service was spotty. A notable exception was the concierge service—very professional and helpful, always went the extra mile. Really top knotch concierge. Rooms are spacious and have nice views, and beds are comfortable. I was disappointed by the stains on the carpeting and there was a somewhat weird odor in the hallways—possibly a poor choice of air freshener but it smelled like mold or something stale. You may end up here anyway bc Kigali’s high end options are somewhat limited (and this is among the best) but be aware of these shortcomings. Might especially be worth checking if their restaurant is open.
Stayed 6 nights in Apr 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms, excellent service and just a lovely place to stay.
Stayed 9 nights in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable rooms. Well equipped. Staff very helpful. Convenient high quality dining. Marriott cars always available and convenient. THE best place to stay in Kigali but not cheap - you have to pay for what you get.
Stayed 5 nights in Feb 2025

10/10 Excellent

OWODUNNI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The hotel room was nice and roomy and the breakfast spread was wonderful. We had the best time.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed at. Great rooms, kind and helpful staff and very good food as well (both buffet and Italian restaurant)
Stayed 4 nights in Jan 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Would stay here again.
Stayed 5 nights in Nov 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities
The staff were excellent, helpful and personable. We only had the buffet breakfast during our stay, and there were many choices all well prepared. The room and bed were very comfortable. A few issues - the TV several times turned on by itself, including in the middle of the night, the shower door didn't close completely and leaked onto the mat, and while I was pleasantly surprised to be offered a takeout breakfast for our early departure to the airport, we did not have the tea I remember ordering. We were happy with our stay and will return for our next trip to Kigali
Stayed 3 nights in Dec 2024

8/10 Good

castro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 1 night in Dec 2024