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M Apartments & Hotel

3.5 star property
Comfortable hotel with 2 outdoor pools and free breakfast

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for M Apartments & Hotel

2 outdoor pools
Exterior
Deluxe Twin Room | Minibar, free WiFi, bed sheets
Restaurant
Reception
Reviews
6.0

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Air conditioning
    Air conditioningAir conditioning
  • Breakfast included
    Breakfast includedBreakfast included
  • Laundry
    LaundryLaundry

Explore the area

Map
KN1 1st avenue, Kigali, Kigali City
  • Popular LocationUnion Trade Center3 min drive
  • Popular LocationKigali Heights8 min drive
  • Popular LocationKigali Convention Centre8 min drive
  • AirportKigali (KGL-Kigali Intl.)20 min drive

Room options

View all photos for Junior Suite

Minibar, free WiFi, bed sheets

Junior Suite

  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Minibar, free WiFi, bed sheets

Deluxe Single Room

  • Hill view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, free WiFi, bed sheets

Deluxe Twin Room

  • Hill view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Single Room

Minibar, free WiFi, bed sheets

Deluxe Single Room

  • Hill view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Kigali

M Apartments & Hotel is located in Kigali. Ntarama Church and Presidential Palace Museum are local landmarks, and travelers looking to shop may want to visit Union Trade Center and Kigali Heights. Looking to enjoy an event or a game while in town? See what's happening at Nyamirambo Stadium or Stade Amahoro.
Visit our Kigali travel guideOpens in a new window

What's nearby

  • Union Trade Center - 3 min drive
  • Kigali Heights - 8 min drive
  • Kigali Convention Centre - 8 min drive
  • University of Kigali - 8 min drive
  • Nyamirambo Stadium - 9 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 21 min drive

Restaurants

  • ‪Cucina Italian Restaurant - ‬4 min drive
  • ‪Executive Lounge - ‬4 min drive
  • ‪Republika Lounge - ‬6 min drive
  • ‪Soy Asian Table - ‬19 min walk
  • ‪Rubia Coffee Roasters - ‬6 min drive

About this property

M Apartments & Hotel

Property highlights
At M Apartments & Hotel, you can look forward to a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at The Restaurant, the on-site fine-dining restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour business center.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool
  • A gift shop, an elevator, and luggage storage
  • Tour/ticket assistance, concierge services, and a 24-hour front desk
  • A porter/bellhop and 8 meeting rooms
Room features
All 116 rooms offer comforts such as furnished balconies and air conditioning, as well as thoughtful touches like free WiFi and bathrobes.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch flat-screen TVs with cable channels

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport and a garage

Food and drink

  • Free buffet breakfast available 7:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • The Restaurant
  • The Bar
  • M Hotel Coffee Club

Things to do

  • 2 outdoor pools
  • Children's pool
  • Spa services

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference center (2000 square feet of space)
  • Meeting rooms - 8

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Phone accessibility kit
  • Portable hoist available
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch flat-screen TV
  • Cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

Outdoor space

  • Furnished balcony

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 12:30 AM
Late check-in subject to availability

Check-out

Check-out before 2:00 PM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Pool access available from 8:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

M Apartments & Hotel Hotel
M Apartments & Hotel Kigali
M Apartments & Hotel Hotel Kigali

Frequently asked questions

Does M Apartments & Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:30 AM–10:00 PM.

Is M Apartments & Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at M Apartments & Hotel?

Check-in start time: 12:30 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at M Apartments & Hotel?

Check-out is at 2:00 PM. Late check-out is available for a 50% fee (subject to availability).

Where is M Apartments & Hotel located?

Situated in Kigali, this hotel is within 2 mi (3 km) of Union Trade Center, Kigali Business Centre, and Ntarama Church. Kigali Heights and University of Kigali are also within 3 mi (5 km).

M Apartments & Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

SCARY EXPERIENCE
We arrived at the Hotel following a Booking Conformation available with the hotel . Unfortunately we were shocked to see that the Sales Manager of the Hotel was not ready to accomodate us inspite of us making the payment already. Further, he was not ready to CANCEL the booking OR HELP FOR A REFUND or Find a accomodation elsewhere OR Speak with the Hotel.com to resolve the case. The Manager said we had hacked into their system for booking and they even interogated us to the security by taking our Passport Pictures (Insisting that we are a threaten to the security of the hotel) and did not let us leave . Not to mention they did not even Apologize after the incident was clear that we did nothing but just made a reservation online just like anybody . Very scary experience after travelling to more that 20 countries . I will never suggest this hotel .Very unprofessional way of handling a online reservation .
Stayed 4 nights in Jun 2022

10/10 Excellent

ZerONE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022