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"Pool was cool, showers in changing area very poor, hardly any water"

"Comfortable cabin but interior / decor dated. Breakfast area cramped and busy, especially where getting your food, but comfortable seating and lovely views depending on where seated. Evening meal was tasty, however staff not very attentive and forgetful with order details. Children’s entertainment was great with lots of activities to choose from."

"Very near to town centre. Bracklinn falls is close by. Very good location "

"Everything was excellent but our cottage was already at 3 but we had to pay an early check in fee. Why?? If it was already for us. We didn’t want the hassle of just hanging around for an hour so I paid it. Left a bit of a bad taste"

"Yes"

"Room spotless and traditional but modern Scottish. Space and view fantastic but we did pay for that. Staff very friendly and helpful."

"The whole place was clean. The staff were very friendly and helpful. Restaurant was great and the food delicious. "

"Had a very nice 2-night stay at Loch Long Hotel with my daughter and grandson. On arrival the reception area is very bright, modern and welcoming. The man on reception is extremely polite. After reading some really negative reviews I wasn't expecting much but was more than pleasantly surprised by how nice it actually is. We stayed in the family room, which is small but adequately eqipped with a double and single bed and bath. The room was lovely and warm,bedding was very clean and the hot water was perfect. Plenty tea/coffee and toiletries. I used the free hot tub and sauna which was fantastic. The food was superb at each meal for all three of us. Considering that this is a budget hotel with a budget price it gave excellent value for money. Entertainment in the lounge was also excellent. We will definitely return here "

"Nice room with a great bed and linen. The staff were excellent- despite never seeing the same person all your staff were friendly and helpful. "