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"Didn’t go to either as ate out and enjoyed Xmas market "

"What a beautiful hotel I enjoyed my stay here. The staff and all the amenities were fantastic I loved my room and the breakfast was too good I will definitely book this hotel again x"

"Helpful friendly staff. Clean, spacious room"

"Lovely clean and Friendly staff"

"An amazing hotel, the service was perfect and an unexpected upgrade really appreciated. Our room was lovely, beautiful and clean and the little extras (chocolate and champagne) really appreciated, (also don’t forget to look in the fridge which is ‘hidden’ in the wardrobe!) Bathroom was spacious and had lovely products and thick luxurious towels. Staff were so friendly and full of advice and tips, they made you feel special and welcomed. However breakfast was a little underwhelming, cooked options not to my taste, it may have been better to offer a selection of breakfast items to choose from, also (and I’ve seen this in other reviews), the continental breakfast area is very tight, it would be better for the Store to extend this and have the continental items separate to the tea and coffee making machines - it gets a little crowded! "

"Was amazed by the room and the facility "

"Great room, good food, very friendly and helpful staff. Wonderful value overall. "

"Lovely place, rooms and lobby were both lovely. Great atmosphere. Good location, about 20 mins walk to the city centre. "

"Bad wine stain on carpet and some on the bathroom door. I reported it to the receptionist they didn’t know about it."