Search Residences in Kingston Upon Thames Berrylands Station

"No complaints room was nice food excellent staff very helpful and make you feel welcome "

"Staff are exceptional, so personable and engaging. Phoned up to the room to check and make sure we had settled in okay. In conversation it came up that it’s my birthday this weekend and after I came back from dinner, they had brought up a complimentary dessert and card which was a nice touch. Highly recommend and will be staying again"

"From the moment I arrived, my experience at this charming boutique hotel stood out. The building’s quaint exterior, beautiful landscaping, and stunning statement pieces outside immediately caught my eye. Stepping inside, I was delighted by the modern yet nostalgic decor—it felt like a perfect blend of old Hollywood elegance and contemporary comfort. What truly made my stay exceptional was the warm welcome and attention to detail from the management and staff. I had been feeling nervous about my arrival and transportation arrangements, but everything went smoothly. When I reached the meeting point, there was a gentleman holding a sign with my name, Kyra Ketchison. He greeted me kindly, helped me with my connection, and ensured I got safely back to my hotel. Although there was a bit of confusion with two drivers arriving, I appreciated the quick communication—it showed attentiveness and care. The next morning, I was greeted by a lovely woman who answered all my questions with patience and warmth. She made me feel completely at ease and welcomed as I enjoyed breakfast. The waitstaff was equally delightful—smiling, friendly, and genuinely kind—which made my experience even more comfortable. Coming from Hawaii, I felt a real sense of Aloha here, which meant so much to me, especially after hearing that Londoners can sometimes be more reserved. My room was immaculate and thoughtfully prepared—the crisp linens, plush bed, soft towels, complimentary coffee, and bottled watKetcheson"

"Loved the room. Clean. Air conditioning worked well. Staff was friendly. Easy check in"

"This is lovely historic hotel in the charming town of Richmond. The staff, including the gracious maitre’d at breakfast, were attentive and did their utmost to ensure a comfortable stay. I stayed in both a single room (cozy with a full-sized bed) and a larger king room and was pleased with the amenities, bathrooms, linens and beds in both. Breakfast in the dining room overlooking the river was a delight with starched white linen, china, friendly servers, and excellent food. (Tried the vegan breakfast, though, and think it can be much improved upon. More spice and a bit of veggie meat will do wonders.) And speaking of Petersham, I highly recommend a visit to Petersham Nursery and café just short walk away from the property. Overall, I (we) had a wonderful stay and will be back!"

"All the staff were fantastic. Couldn’t have been more helpful. Even to the point I didn’t once pick up my wine bottle. Everytime the glass was nearly empty someone appeared and topped it up. It’s the little things that’s make it special. "

"Room was fantastic and the staff were excellent. "

"Pleasant staff, comfortable bed. Eating & drinking facilities are limited but it was a good venue for what we needed."

"Very nice room, with good size bathroom. "