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"Great Staff in Onomo Kigali, friendly and respectful team especially their Reception Team, whom accommodated my requests during my stay. Amazing food so I am sure their chief is extremely impressive as well as their waiters and waitresses were absolutely friendly and professional first class service. Finally the house keeping team, nothing short of perfect in keeping my room clean and organised, every single day with no expense spared in their efforts to also spray the room for insects as I requested. Thank you Team ONOMO and I appreciate all they have done from management to every staff member. "

"It’s in the middle of everything. The incredible staff simplified my stay. Kelly, Valens, Olive, and many more, helped me navigate around the hotel/city, and couldn’t ask more. Definitely one of the best hotels in Kigali."

"great service "

"They are great, customer service and every domain. "

"Great location—very safe both inside and outside. I even took long walks at night on the well-lit streets. The included breakfast was excellent, freshly made to order from a menu. I would definitely return here next time I am in the city!"

"The Hotel is clean, delicious food and friendly staff"

"Great customer services. Consider adding flexible checkout hours for long distance travelers."

"Helpful staff, very attentive plus the location is great. I enjoyed my stay "

"My dad spent 2 weeks there and enjoyed it. He found everyone helpful."