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The Oriental Hotel was very comfortable and attractive with lovely views of the bay or mountains. The staff were extremely helpful, pleasant and overall very charming. The location is in the upscale shopping district and next door to a museum and attached to Barney's New York. The food was really quite good both in the restaurant and room service. I loved the Japanese breakfast! Unlike the Mandarin Oriental in Tokyo, the Oriental Hotel is very generous and you are allowed a set breakfast and...

I stay at this hotel every time I have a late flight into Osaka, and it is always clean, quiet, and comfortable. The staff is helpful no matter what time of day it is, and the breakfast buffet has a large variety of delicious food every time I stay.

Loved the sweeping view from our room on the 46th floor. Have never stayed at a hotel with the quickest available elevators! The staff were very quick to provide service. The access to shopping is amazing and had to purchase another suitcase. The hotel was so convenient to return to the room to drop off packages and start all over again. Access to the subway was more than convenient as well as the access to three floors of dining options. There is even a museum on one of the lower floors.

Beautiful hotel. Very clean and the staff is excellent!

Great location for Osaka. Many things are walkable and those that aren’t the train station is just a few minutes away. The hotel is great and rooms are good sized. The breakfast buffet is decent

Excellent staff and clean room. It was also nice and quiet

What a great find! Loved the stunning and harmonious design of this property, the cleanliness and the service. The breakfasts were pretty generous in span and nicely displayed. Overall I loved the property.

The hotel was beautiful, food great, and the butler service was very helpful setting up reservations, planning day trips, and coordinating our schedule. It was definitely the best stay of our trip in Japan.

Supreme Japanese hospitality. The amiable staff enjoyed every minute of my stay. It is a beautiful site to explore the area with fantastic nature and architecture around the hotel. Highly recommended.

Very nice breakfast included with a bay view. Rooms are very spacious and comfortable. Free shuttle in the morning to KIX was also nice. Would definitely stay there again next time when visiting KIX

Outstanding cleanliness and service. Our choice hotel whenever we visit Ise.

Clean and good breakfast

The property and services are flawless. Will be back.

We had a lovely stay at the Screen Hotel. The room was spacious, well-appointed, and comfortable. The hotel is centrally located, so access to places of interest was easy. But the service was the best part - just exceptional, even by Japanese standards. Highly recommended.

Staff was amazing

Great hotel. Loved every aspect. Helpful staff, especially Benjamin the bar manager, who gave us great tips on Osaka and recommended fantastic wines and cocktails.

This hotel was right in the heart of Namba so close to the train stations and tons of restaurants. The staff was very friendly, kind, and helpful. We loved having the washer/dryer in our room so we could do laundry while we were out. There was also a kitchenette fully stocked with everything you would need to cook, but we didn't have time to cook while we were there for 2 nights. The shower was excellent. We liked having the ecofriendly slippers provided which had a thicker sole and can be...

The diligence to attention and personal care was incomparable.