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Acacia Premier Hotel

4.5 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Acacia Premier Hotel, by the lake, offers a peaceful stay with breakfast buffet, poolside bar, and terrace. Guests enjoy attentive staff, free in-room WiFi, and two on-site restaurants for barbecue dining after spa treatments.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service
The current price is AED 570
AED 713 total
includes taxes & fees
4 Nov - 5 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Lake View

Suite, Lake View | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, Lake View

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
  • 77 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Presidential Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
  • 241 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Standard Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Double Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
  • 31 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Achieng' Oneko Rd, Kisumu

What's nearby

  • The West End Shopping Mall - 1 min walk - 0.0 km
  • Dunga Bay - 15 min walk - 1.3 km
  • Masai Craft Market - 17 min walk - 1.4 km
  • Kisumu Impala Sanctuary - 1 min drive - 0.4 km
  • Kisimu museum - 3 min drive - 2.6 km

Getting around

  • Kisumu (KIS) - 8 min drive

Restaurants

  • ‪The Laughing Buddha Lounge & Cafe - ‬4 min walk
  • ‪Nyanza Club - ‬10 min walk
  • ‪club signature kisumu - ‬15 min walk
  • ‪Laughing Buddha - ‬13 min walk
  • ‪Sovereign Hotel - ‬10 min walk

About this property

Acacia Premier Hotel

Luxury hotel by the lake
Consider a stay at Acacia Premier Hotel and take advantage of a free breakfast buffet, a poolside bar, and a terrace. Treat yourself to a facial, a massage, or a body treatment at Acacia Premier, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and barbecue. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-in, and babysitting (surcharge)
  • A 24-hour front desk, multilingual staff, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 93 individually decorated rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Electric kettles, heating, and daily housekeeping

Similar properties

Front of property - evening/night

Sovereign Hotel

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 66 reviews
Sovereign Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Aqua Pool
  • Café Acacia

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (1,862 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20.00 per vehicle (one way)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8 AM to 6 PM
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Acacia Premier Hotel Kisumu
Acacia Premier Kisumu
Acacia Premier
Acacia Premier Hotel Hotel
Acacia Premier Hotel Kisumu
Acacia Premier Hotel Hotel Kisumu

Frequently asked questions

Does Acacia Premier Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM–6 PM.

Is Acacia Premier Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Acacia Premier Hotel?

Self parking is free at this property.

What time is check-in at Acacia Premier Hotel?

Check-in start time: 2:00 PM; Check-in end time: 8 PM.

What time is check-out at Acacia Premier Hotel?

Check-out is at 10 AM.

Does Acacia Premier Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20.00 per vehicle applies.

Where is Acacia Premier Hotel located?

Situated on a lake, this luxury hotel is within a 10-minute walk of The West End Shopping Mall and Kisumu Impala Sanctuary. Kisumu Clock Tower and Dunga Bay are also within 1 mi (2 km).

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Reviews

Acacia Premier Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

7.6

Location

9.0

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 78 out of 131 reviews
Rating 8 - Good. 37 out of 131 reviews
Rating 6 - Okay. 12 out of 131 reviews
Rating 4 - Poor. 3 out of 131 reviews
Rating 2 - Terrible. 1 out of 131 reviews

Reviews

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spot to rest in the heart of Kisumu. The hotel has all the expected amenities and more. It’s a welcome spot when exploring the beautiful Lake Victoria region.
Stayed 1 night in Jun 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable stay, great breakfast and amazing staff.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Probably the best hotel in Kisumu. Convenient location. Was there for a work trip. Staff was courteous and professional. They had minor issues with printer and electricity shutdowns but nothing that was any kind of major inconvenience for my stay. Also enjoyed the restaurant menu.
Stayed 5 nights in Mar 2025

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice lake view!
Stayed 1 night in Jun 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay in Kisumu. Love that it’s attached to the mall as well. Convenient and safe.
Stayed 2 nights in Feb 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay. Hotel staff as always are excellent and welcoming. I wish there were more guests staying. However, that is the way things are in Kenya
Stayed 2 nights in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acacia Premier Kisumu

Good hotel in the centre of Kisumu, friendly helpful staff. Security pretty good. Good selection of places to eat and menu choices. Nice pool on the 2nd floor with outside bar and restaurant. Good wifi in all areas and only 10 minutes from the airport.
Stayed 4 nights in Mar 2018

6/10 Okay

Danielle

Liked: Staff & service
The Acacia Hotel is overpriced and needs renovations. There was an issue with water in my bathroom and the internet was not stable. This made it difficult to work. Was also promised a view. The view of the lake was obstructed which needs to be better described. Management and staff were lovely, it is the ownership that needs to assess what they are offering and adjust the pricing.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel with good service. The cafe in reception is great as well as the rooftop pool. Conveniently located next to Kisumus best mall. I had one challenge with a Hotel waiter who over charged me for a salad. He said it was priced differently in the system than on the menu and I had to argue that customers don’t order from the system but from the menu. It took 30 minutes to fix the bill. Also the room service fee of $5 is ridiculous. My room was very close to the kitchen and I have never stayed in a hotel with such a high fee for room service.
Stayed 4 nights in May 2018

8/10 Good

Janel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acacia Kisumu

Checkin required an X-ray security screening, which was actually comforting. Front desk Service was efficient and fast. I booked as one person not even thinking about the fact my husband would join. The staff was concerned about the breakfast cost and told me my husband would have to pay a fee. No problem. We have an early flight and will likely miss the start of breakfast anyway. I DID request extra towels and I had to return to the front desk a second time before (one towel) was delivered. I’d rather be charged outright for an additional person than receive less than exemplary customer service. I do like that a mall is attached. And the view from the pool area is magnificent.
Stayed 1 night in Dec 2022

8/10 Good

RADHIKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay. only issue was it takes a long time to get food served around the pool area, quite slow
Stayed 3 nights in Jul 2025

10/10 Excellent

Friya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived from the UK without knowing what to expect. Honestly the hotel staff went above and beyond for everything. Our driver Ben was incredible and had ample knowledge of the area and it’s surroundings. Thanks all
Stayed 3 nights in Aug 2025

10/10 Excellent

Patricia

Great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay at Acacia Premier! I had been staying at a competitor’s hotel not too far from here as I had been loyal to them for over 15 years. But, after they went under new ownership in recent years, and failed to deliver any meaningful change, I decided to try Acacia. I’m so sorry that I’ve waited so long! What a breath of fresh air for Kisumu. Thanks especially to Mary, Wycliffe, Otieno (gym), and Victor for their outstanding, impeccable, purely professional performance. I will absolutely be coming back again and again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Diddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay

It was amazing I will definitely be back The staff was friendly The rooms was clean and had ac The breakfast was amazing We were able to even get dinner There is WiFi and tv has options to access YouTube for my young one
Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff especially Ayoub who provided friendly service at dinner and our final breakfast. Food was delicious!
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THOROUGHLY PLEASED

Thoroughly enjoyed my stay! The staff was pleasant and efficient. They seemed to be genuinely concerned about ensuring the safety and wellbeing of each customer. That made the business trip enjoyable.
Stayed 11 nights in Mar 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to spend a night or two. Not a lot of things available to do around the area. Food served is decent
Stayed 1 night in Dec 2024

10/10 Excellent

Uyi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent...
Stayed 2 nights in Feb 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Hilde Lundgaard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Kisumu

We spent two nights at Acacia Premier, including New Year’s eve, which was awesome with a buffet, live music by a great band and lots of fun. We also got to stay by the pool during our stay. Although there were only 4 sunbeds by the pool, we managed to get two. The food at the pool area was good. We also had breakfast included, which was good too. The room had a view over Lake Victoria. It was very spacious and the bed was comfortable. The tiles in the bathroom were very badly done and we had expected a better standard for a hotel like this. However it was clean with good water pressure in the shower so it worked well in spite of the bad looking tile work. We had massage at the spa and it was incredible! The massage therapists are very professional and good at their work! Our only complaint for our stay is that the driver we had booked from the hotel to pick us up at the airport wasn’t there and we had to wait for quite a while and call the hotel several times before it finally arrived. This was really annoying since we had travelled for 24 hours and were really tired. However it all worked out in the end.
Stayed 2 nights in Dec 2024

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sliding door to the room leads to a shared balcony with other rooms. Well the door was not secure, the locking mechanism was cheap and bent and could easily be opened by pushing it which puts valuables at risk for being stolen. That is my only complaint
Stayed 10 nights in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024