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"The staff are friendly and helpful. Overall excellent customer service and they speak English well. The location is central to many places and is walkable to many of the tourist areas. "

"Staff was very friendly and helpful. The room was spacious, clean and quiet. Breakfast was good and the hotel was within walking distance to both attractions and shopping."

"Beautiful historic hotel with incredible service. The pool was refreshing, the food was very good. We also received excellent advice from the travel agent on site and had a marvelous 3 days with a guide. Highly recommend this hotel for a stay in the area."

"Friendly staff as expected!"

"Good staff, great pool"

"Fabulous stay - one of the top hotels we stayed in while in Indonesia. Hard to find anything negative. The rooms we large, clean and comfortable. The food was over abundant and delicious! The view from the 8th floor at night was beautiful; a place to get away from the noise and bustle of the streets. The bar, while not fully stocked had enough of a variety to keep content. There was a bartender present every night. He was gracious and worked hard to provide quality service. I wish we could have stayed longer!"

"Great stay, room was modern and immaculate. Hotel staff very friendly, helpful and sincere. Shopping Mall onsite."

"Excellent service "

"The staff are very professional and very friendly. Specially Nanda from the restaurant. He always recommended us good wine or cocktails to go with our dinner "