Find all hotels by Best Western in Kleinwelsbach

"Checking in was easy and the staff were very helpful and nice. Breakfast was good. The property itself seemed run down. Stairwells were a bit dirty and doors that said “always keep closed” were always open. Also the side entry door we used was never locked, so not sure if that’s a safety issue. Our room was also VERY hot inside. We didn’t know why, the heat was not on. We had to open our room door and the window to get airflow. It was so uncomfortably hot inside (no AC). "

"Hair all over the blankets. When we asked them for more pillows they said “f*** you bye”. All we did is politely ask for pillows yet they cursed at us and shut the phone in our face. "

"Quiet area on the site of Gotha town. This hotel is after renovation, former military building. Quality is on high level. "