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"Outstanding Service Despite Weather and Renovations We recently stayed at SAii Phi Phi and were genuinely impressed by the experience, even with ongoing renovations and some terrible weather during our visit. The hotel staff went above and beyond to ensure we were comfortable and well looked after – always warm, helpful, and incredibly accommodating. We were given a free room upgrade on arrival, which was a lovely surprise and made a real difference to our stay. The facilities that were available were well maintained, and the food throughout the resort was fresh, varied, and consistently excellent. What truly stood out were the activities and island tours organised by the hotel – professional, well-run, and a fantastic way to make the most of our time despite the weather. Every interaction with the team felt personal and genuine, with staff doing everything they could to create a memorable stay. Renovations are always temporary, but great service leaves a lasting impression – and SAii Phi Phi delivered that in spades. We’ll definitely return when the works are complete. Highly recommended."

"A gf and I stayed here for a few days while visiting, the staff are the real stars of the hotel. Everyone is amazing and soooo friendly. The resort is pretty cool, but does have some areas in need of a small repair or good cleaning. Originally we ended up being put in a room with a joint door and heard our neighbors fight off and on for hours...then leave, come back at 430am and have obnoxious $3x for an hour. We called the front desk at 530am and asked to switch rooms and we're immediately met by the front desk and they put us in a new room. After we slept for a few hours we chatted with the front desk and they upgraded us to a larger suite. Again, the staff are amazing and do such a fantastic job at accommodating guests. The food at the hotel was meh, we tried the buffet breakfast and the pho restaurant and both were mediocre sadly. We had the BEST bartender (this is actually a shout out to the bartender named Best), had a very good chat with them while we hung out at the pool bar. We also got massages during our stay and the ladies were excellent (Candy and Yeah), they don't have a 'spa' per se but a room that has been converted to act as one. Overall the facilities are great and I do recommend staying here. "

"Woke up early in the morning and just wandered. Had the entire beach to myself. Pretty amazing experience."

"Really nice stay, staff are very welcoming and attentive, some of the best we’ve come across in Thailand. Bed was a bit firm but no complaints about sleep. Shower was slightly temperamental but again, can’t complain. Excellent location."

"We had a lovely holiday staying here. Staff were fantastic "

"Can’t say enough about this resort & the staff 10/10 overall. Be ready for a unique experience as the only way in & out is by the water…"

"From the first morning being greeted at the pool with ice cold waters"

"Small resort with big resort amenities. Beautiful beach and view "

"We loved our stay! The staff was so friendly and went above and beyond to decorate the room for a birthday we were celebrating! The rooms are beautiful, clean and so close to the pool and beach. Would highly recommend staying especially with family. Lots of children"