"Room: cave room was comfortable and cosy. It was very warm even after I turned off the heater. I like that it is next to a quiet courtyard. The lights could come in through the large glass windows/doors so I don’t feel claustrophobic.
Staff: great service. Mr. Mustafa Kemal, the night shift staff stood out for me. Very polite, friendly and kind. He looks out for the hotel guests when we are up at the area to view the balloons he also proactively offered to take photos for me which I appreciated.
Breakfast spread was fabulous! Breakfast staffs were attentive and works very hard.
Some hotel guests from one particular Asia country were very loud and noisy EVERY morning. One was yelling ‘Mother’ at the top of her voice. I will encourage the staff to feel comfortable to educate these guests to lower their volume so they are not a nuisance to others and ruin the quiet serenity of the environment. As tourists, we should be respectful of one another’s space.
This was my second trip to Cappadocia. I would love to be back again. "