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"Super friendly staff"

"Staffing was a major issue. There was a cleaner there when we got there and didn’t seem to have any information about us coming. The rooms weee clean but little things were broken (tv remote). When we tried to leave the next morning, there was absolutely no staff around and we couldn’t get out of the gate. It took us 10 minutes to figure out how to get out of the grounds. No communication from anyone. It would be a great little spot to stay if there was a bit better service. "

"Maun lodge is a great place to start or finish any Botswana safari. The location is quiet and green with free airport pick-up/drop off. Also excellent dining on site!"

"DO NOT BOOK THIS HOTEL THROUGH EXPEDIA!!!! The hotel exists but states they do not have a contract with Expedia. We showed up to our pre-paid booking confirmed by Expedia and the hotel told us that our booking didn’t exist due to not having an agreement with Expedia. The hotel was fully booked which left us out a lot of money, which the hotel also mentioned was not consistent with their rate which was multiple times lower than the noted rate through Expedia. Expedia did not refund us because they couldn’t get a hold of the facility. You would think that not being able to contact the property would suggest the fraud. No refund for us through Expedia. This is absolutely disappointing and we will not be using Expedia again for any form of travel. Stick to Bookings.com. "

"Suggestion to the restaurant to dim the overhead light and add small lights at the tables and a small flower to make the dinning more cozy. "