8/10 Good
carolyn
12 Oct, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are nice and clean, apartment is a bit dated. Beds very comfortable and ample space. Walking distance to everything.
The only challenge is communication. Owners are lovely and try very hard but speak only Croatian. They use a booking company that speaks English but whenever you call, there is a wait and as they manage many properties you have to give your reservation details every time you call and you will call! It’s very hard to find as you don’t get the exact address. They had to contact owners to get that for me once I arrived in town and owner did not answer so I just had to wait and wait and wait. I also tried calling on my own with no luck. When I finally got through, we could not understand each other so I had to initiate 3-way call and start from the beginning with my reservation number. Frustrating after a long flight and confusion with parking all in the dark When I finally found the place owner gave me an apartment when I actually booked a room. 10 minutes later he knocked on my door and said wrong room but stay, no extra charge. I offered to change rooms. He said stay. Next day other people arrived who were also frustrated with arrival who had booked apartment and they asked me to move in my the middle of the day and did give me a choice of rooms which were all nice. Now that I know where the place is located, I would stay again, quiet with lovely views of marina. Pack patience and employ a sense of adventure however for your arrival.
carolyn
Stayed 3 nights in Sep 2023