Find all hotels by Kempinski Hotels & Resorts in Kos Town

"The property was very isolated. The choice of meals was very limited and getting a decent coffee wasn't possible. The music around the main pool could be very loud at times. Basic entertainment. On a positive note the accommodation was clean and comfortable. Views from the premium bungalows out to sea were lovely."

"A lovely relaxing hotel, primarily set up for couples. Setting and ambiance are spot on, always feels quiet and like you have your own space. The styling of the hotel is quite unique and very contemporary, it helps to create the right atmosphere. I would definitely stay again, we had a shared pool, which worked well, glad I didn’t go for the private pool, as all the pools a quiet enough. Rooms are very well attended and cleaned. The hotel serves one of the best breakfasts I have ever had, great setting, service and choice. Only negatives, the gym is very small and one of the treadmills was broken all week. The same goes for the Hammam, which was being fixed all week. Also, at times the staffing can be minimal and drinks take a while, but generally the staffing is very good."

"This was my second visit to Kos and I chose this hotel hoping for a new experience. I regret that decision and wish I had returned to the other local five star property. While the hotel’s architecture is striking and the design gives an initial impression of luxury, the reality did not match the expectation. Although the rooms are finished to a high standard, there were visible defects throughout the property. Service was inconsistent. Some staff were excellent, but repeated unprofessional interactions overshadowed this. A serious issue arose when I was wrongly accused on multiple occasions of not paying a pool bar tab, despite showing clear proof. The situation was poorly handled by staff and management, leaving me feeling embarrassed and frustrated. The hotel has some redeeming features. The pool area is spacious with direct beach access. The gym is small but useful. The spa staff were polite but the experience lacked the calm and luxury expected, ending abruptly in a public area near guests queueing for towels. Breakfast was similarly underwhelming. Coffee came from a machine and the buffet lacked the quality expected from a five star resort. What began with promise quickly declined due to poor service, mismanagement and a lack of professionalism. These issues significantly impacted my stay. This hotel does not meet five star standards and my experience was far below what I had hoped. I would not return and do not recommend it. One star."

"Very friendly staff - so helpful 😊 Room had beautiful views over harbour ! Hotel in the centre of everything so a short walk to any restaurants, ferries, places of interest ! Room lacking small details but clean and functional. Excellent value for money "

"Great location; friendly staff; bike rental around the block; loved having a balcony. Very affordable!"

"Nice, quiet & clean hotel in center of Kos town. Very plesent stay. All staff friendly. Hidden swimming pool was very refreshing after hot day sightseeing."

"This hotel far exceeded our expectations. The hotel staff went above and beyond to make sure we had a great time. The service was one of the best I’ve experienced worldwide. All the staff made it a top priority to make sure our anniversary was made extra special and provided us with multiple specially curated things to ensure this. The room was very clean and spacious. I highly recommend this hotel and will definitely stay here again. Special thank you to the staff and management. "

"The staff were very attentive, helpful & nothing was too much trouble. Self service breakfast had a huge choice however, hot drinks service was a little hit & miss! Us brits like our tea, so how this is served could be improved for example - hot water/tea bags in a teapot for one/or two rather than in a very small cup! Food menu was good but very expensive for what it was, hence we only ate in a couple of times. We enjoyed exploring local restaurants instead. Our room was absolutely wonderful: private pool & a sea view, just spectacular & the most comfortable bed we've slept in within a hotel. The hot drinks comment would not stop us going back to this really wonderful hotel & the exceptional staff. Didn't want to go home!!"

"Amazing place to stay, custom service was excellent, management knowledgeable and friendly, buffet best !!! Beds are very comfortable, rooms are clean and I will highly recommend anyone to stay here. I am from United States and traveling a lot, and know well where to choose to stay for my vacations, this place for sure I will marked as one of best locations to visit again. Thank you, Cindy T."