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"Great staff,very clean…lots of extras to feel at home! "

"Loved the central location to Matsumoto train and bus station. The hotel was walking distance to the castle, frog walkway, Media Garden and restaurants. The room was comfortable and loved the self-service amenities offered (toiletry options, coffee, tea). Would definitely stay again!"

"room was spacious, clean, and right across the street from niigata station."

"Onsen was nice"

"Very close the train station, "

"Room was clean and check in was super easy"

"Room is clean, we had very peaceful sleep. The breakfast buffet is excellent food and variety. Our check in was very late at 1 am but the front desk gentleman is very helpful, in providing where to park and is welcoming to my daughter and me. The buffet on 16 th floor has very nice window glass view overlooking the mountains."

" Clean room and friendly staff."

"I would stay here again when visiting this area again. Excellent hotel and service. "