The Ritz Residence at Imago Loft B in central Kota Kinabalu offers 20 restaurants and cafes. The spa specializes in reflexology and detox wraps, with high-speed WiFi keeping everyone connected. Outdoor pools with a waterslide provide refreshing relaxation options.
Located in Downtown Kota Kinabalu neighborhood, Ritz Residence @ Imago Mall Loft B is connected to a shopping center. The area's natural beauty can be seen at Tabin Wildlife Reserve and Kota Kinabalu Wetlands Centre, while Sabah State Museum and Sabah Art Gallery are cultural highlights. Downbelow Adventure Centre and Aquascape Center are also worth visiting. Visit our Kota Kinabalu travel guide
Level 7, The Loft B, Imago Shopping Mall, Lift Entrance at Loft B Lobby, Kota Kinabalu, Sabah, 88000
What's nearby
Imago Shopping Mall
1 min walk - 0.1 km
Kota Kinabalu Esplanade
5 min walk - 0.5 km
Gleneagles Hospital
5 min walk - 0.5 km
Centre Point
13 min walk - 1.1 km
Sutera Harbour
16 min walk - 1.4 km
Getting around
Tanjung Aru Station
9 min drive
Kota Kinabalu Intl. Airport (BKI)
18 min drive
Restaurants
Hing's Cuisine 興記
1 min walk
ZUS Coffee
2 min walk
Dojo Nanyang Kopi House
2 min walk
Upperstar Bar & Grill Restaurant
1 min walk
Seoul Garden
2 min walk
About this property
Ritz Residence @ Imago Mall Loft B
Luxury hotel near Imago Shopping Mall
Consider a stay at Ritz Residence @ Imago Mall Loft B and take advantage of a grocery/convenience store, a terrace, and a shopping mall on site. Indulge in a body treatment, a manicure/pedicure, and reflexology at the onsite spa. Be sure to enjoy a meal at the 20 on-site restaurants, including breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as 20 coffee shops/cafes and a garden.
Other perks include:
2 outdoor pools along with a waterslide and a lifeguard on site
Free self parking
Express check-out, ATM/banking services, and a gift shop
Outdoor furniture, a vending machine, and smoke-free premises
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
Egyptian cotton sheets, pillowtop mattresses, and down comforters
Bathrooms with hydromassage showers and designer toiletries
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free secured, covered self parking on site
Food and drink
20 coffee shops/cafes
20 restaurants
3 bars/lounges
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Burger King
KFC
Pizza Hut
Secret Recipe
Starbucks
Things to do
2 outdoor pools
24-hour pool access
Designer stores
Full-service spa
Playground
Sauna
Shopping mall
Waterslide
Family friendly
2 outdoor pools
Grocery/convenience store
In-room washer/dryer
Laundry facilities
Lifeguards on site
Microwave on request
Mini-fridge
Playground
Snack bar/deli
Soundproofed rooms
Waterslide
Conveniences
ATM
Gift shop/newsstand
Grocery/convenience store
Guidebooks
Hair salon
Laundry facilities
Lockers
Vending machine
Virtual front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Business services
24-hour business center
Outdoors
Garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Terrace
Full-service spa
Body scrubs
Body wraps
Detox wraps
Facials
Hydrotherapy
Manicures/pedicures
Reflexology
Spa open daily
Thalassotherapy
Accessibility
No elevator
Tile flooring in room
More
Lifeguards
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Down comforter
Egyptian cotton sheets
Pillow menu
Pillowtop mattress
Bathroom
Bidet
Designer toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
Cable/satellite channels
Food and drink
Electric kettle
Free bottled water
Free stocked minibar
Meal delivery service
Microwave on request
Mini-fridge
Oven
Restaurant dining guides
Tea bags/instant coffee
More
Air conditioning
Desk
Electrical adapters
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Laundry detergent
Printer
Safe
Soundproofed rooms
Washer/dryer
Window screens
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 150
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Late check-out fee: MYR 150 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number Yes
We should mention
This property does not have elevators
24-hour pool access
Property is also known as
Ritz Imago Mall Loft B
Ritz Residence at Imago Loft B 7th Floor
Ritz Residence @ Imago Mall Loft B Hotel
Ritz Residence @ Imago Mall Loft B Kota Kinabalu
Ritz Residence @ Imago Mall Loft B Hotel Kota Kinabalu
Frequently asked questions
Does Ritz Residence @ Imago Mall Loft B have a pool?
Yes, this property has 2 outdoor pools. Pool access is available 24 hours a day.
How much does it cost to stay at Ritz Residence @ Imago Mall Loft B?
As of 12 March 2026, prices found for a 1-night stay for 2 adults at Ritz Residence @ Imago Mall Loft B on 15 March 2026 start from AED 267, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Ritz Residence @ Imago Mall Loft B pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Ritz Residence @ Imago Mall Loft B?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Ritz Residence @ Imago Mall Loft B?
Check-out is at noon. Late check-out is available for MYR 150 (subject to availability).
Where is Ritz Residence @ Imago Mall Loft B located?
Located in Downtown Kota Kinabalu, this luxury hotel is within a 10-minute walk of Imago Shopping Mall, Kota Kinabalu Esplanade, and Gleneagles Hospital. Plaza Wawasan and Oceanus Waterfront Mall are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Ritz Residence @ Imago Mall Loft B Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff were extremely helpful and attentive!. They even have powerbanks and charging cables in e room. It's also near to the airport so if you do not want to hear aeroplanes then may nt work for you.
Wonderfull property with attentive staff! Great location next to a large shopping mall. Within walking distance of KK waterfront. Large swimming pool available for guest use.
We have stayed here a few times now when travelling through KK and it never disappoints. Staff are so friendly and helpful, location can’t be beat right in the middle of all the shops. There was the occasional rumble outside which I’m guessing is planes overhead but the bed is so soft it’s easy to fall asleep.
Amazing stay here. Staff we so kind, nice water and fresh towels when ever we needed it.
The room was amazing. Super high tech and very grand. Beautiful time at the ritz
Very friendly welcome to stay, property was clean and tidy. Single glazed windows so bring earplugs as under the flight path to Kota Kinabalu airport but easy access to shops and the city centre.
We would like to express our appreciation to the Ritz Residence Team for their amazing service even before arriving at Kota Kinabalu. Their exceptional service deserves a 10-star rating.
Everything is new. The amenities are better than a 5-star hotel. They provide Netflix and Amazon Prime at no extra cost. The size of the apartment is a bit small but very well equipped, with a bathtub. They also provide soft drinks at no extra cost.
Place is in the Imago shopping mall. Many restaurants and shopping near by. Sutera golf club across the street.
Room is very clean and has all fancy things like Dyson hair dryer and electric curtains. Free soft drinks. There are some umbrellas, luggage scale etc to use.
Before arriving call the number. I communicated via Whatsapp and got quickly answer if any questions. Really good service. They have luggage room as well.
Room is not really big size but perfect for couple. Toilet bowl is kind of Asian size and not American standard.
This was our 2nd stay and it didn’t disappoint. Both times we have stayed 1 night as a stop over between flights.
The service is excellent, friendly, helpful and welcoming. You get the feeling nothing would be too much trouble. We were also given a surprise upgrade this trip, which was very welcome for our family of 3.
The room so cosy and lux. The bed is super soft and comfortable which is just what you need after a long day of travelling, and the bathroom is generous and modern with a large shower and separate bath. Location is excellent right above lots of places to eat and all the shops.
If you value comfort and convenience then this is the perfect place to stay!
This place is fabulous! The room was not big but well decorated, and very inviting and cosy. Luxurious touches like the chandelier, sparkly handles and lights, and the quality coffee making area, made us feel like we were in a posh hotel. The room offered every amenity we needed plus more. After a long day travelling the big bed was so soft and comfortable the street noise we could hear was easily forgiven. The bathroom, so large, modern and fabulous, I can’t fault it! Location is excellent with shops and places to eat right downstairs. Service was amazing, super helpful, communicative and very kind and friendly. We will definitely stay here again next time we are in KK.
Has the look and feel of luxury with great shopping and location however it is right in the incoming flight path and the windows and sliding verandah door in my room were not sound proofed at all and was offered ear plugs as a solution which I feel is unacceptable. I would not have booked
If I was aware of the excessive constant noise from the planes.
Place was great and the lady who met us was so lovely. However, the checking in process was unclear and the buzzer on the main door was unclear as to which was the Ritz Residence button. I would suggest that the buzzer is clearly labelled for the residence. That aside, loved it. Thanks!
It was not easy to access the property. I did not have an accurate phone number nor the security guard that was at the door did not understand a room was a hotel.
Joe
Stayed 1 night in Apr 2025
8/10 Good
chanelle
14 April 2025
Liked: Cleanliness, staff & service, amenities
Luxurious room. The only issue is that I use the stairs and discovered that all of the fire doors were open on every single floor. This means that no one would be able to escape that very large building. I reported it to the owner of my room and she said she would report it to management. The next day I went down the stairs again and all the doors were still open. Not only where the doors open there was debris on the stairs, which in an emergency people would fall down the stairs since the stairs would not be lit. Plus, the stairs would be full of smoke due to the fire door was being left open. Other than that, the property was great and the owner was very responsive and helpful.
Eine wunderschöne Unterkunft. Die Zimmer sind ganz toll eingerichtet und mit ganz vielen Details ausgestattet (Ladekabel, Powerbank, Kofferwaage). Alles sehr modern, liebevoll und sauber.
Die Lage ist top, direkt im Einkaufszentrum. Foodmarket und Bars an der Waterfront fußläufig zu erreichen.
CheckIn total schnell und unkompliziert.