The Pacific Sutera Hotel

Property class: 5 and above

Choose dates to view prices

Located close to Sutera Harbour and Imago Shopping Mall, The Pacific Sutera Hotel provides a golf course, a marina, and a swim-up bar. Get out on the links at this resort and enjoy amenities such as a driving range and golf lessons. Indulge in aromatherapy, a massage, and a facial at Yoyoy Kamphora Spa, the onsite spa. Fitness classes are offered at the gym; other things to do include volleyball and racquetball/squash. In addition to a poolside bar and a grocery/convenience store, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is AED 286
AED 319 total
includes taxes & fees
26 Oct - 27 Oct

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe King

A modern hotel room with a large bed, a bedside table with a lamp, a TV, and a bathroom visible through an open door.

Deluxe King

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Sea View King

A modern hotel room with a large bed, a desk, a chair, and a TV.

Deluxe Sea View King

  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Pacific Junior Suite

A hotel room with a large bed, a desk with a television, a chair, and a view of the outdoors.

Pacific Junior Suite

  • Golf view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Pacific Executive Suite

A hotel room with a large bed, two bedside tables with lamps, a mirror, a red armchair, and a small table with a lamp.

Pacific Executive Suite

  • Sea view
  • 105 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Twin

A hotel room with two beds, a TV, a desk, and a bathroom visible through a glass door.

Deluxe Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Premium Sea View King

A modern hotel room with a large bed, a desk, and a chair. There is a large window with curtains, a painting on the wall, and a view of the outside.

Premium Sea View King

  • Sea view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Family Room

A hotel room with two beds, a large mirror, a lamp, and a television.

Family Room

  • Golf view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free wired internet

View all photos for Premium King

A modern hotel room with a large bed, a bedside table with a lamp, a TV, and a bathroom visible through an open door.

Premium King

  • Golf view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Sea View

A hotel room with two beds, a large mirror, a TV, and a kitchenette.

Deluxe Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Premium Twin

A modern hotel room with two beds, a glass table, a sofa, and a large mirror.

Premium Twin

  • Golf view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Premium Sea View Twin

Room

Premium Sea View Twin

  • Sea view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

About the neighborhood

Located on a private beach, The Pacific Sutera Hotel is in Downtown Kota Kinabalu neighborhood and is connected to the convention center. Sutera Harbour and Jesselton Point Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Anjung Samudera. Traveling with kids? Don't miss Lok Kawi Wildlife Park. Looking to get your feet wet? Scuba diving and snorkeling adventures can be found near the property. Visit our Kota Kinabalu travel guide
View more Resorts in Kota Kinabalu
Map
1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Sabah, 88100

What's nearby

  • A coastal cityscape with a sunset over the sea, featuring dense urban buildings and a clear sky.
    Imago Shopping Mall
    16 min walk - 1.4 km
  • A crowded riverside dining area with tables and chairs, string lights, and flags.
    Kota Kinabalu Esplanade
    4 min drive - 2.2 km
  • Sutera Harbour
    5 min walk - 0.4 km
  • Gleneagles Hospital
    13 min walk - 1.1 km
  • Sabah State Mosque
    17 min walk - 1.5 km

Getting around

  • Tanjung Aru Station
    3 min drive
  • Kota Kinabalu Intl. Airport (BKI)
    12 min drive

Restaurants

  • Grace Point (Food Court)
    13 min walk
  • Grill Fish
    13 min walk
  • Restoran Grill Fish
    7 min walk
  • Horizons
    2 min walk
  • Marina Cafe
    5 min walk

About this property

The Pacific Sutera Hotel

  • Luxury family-friendly resort near Sutera Harbour
  • Located close to Imago Shopping Mall and Sabah State Mosque, The Pacific Sutera Hotel provides a golf course, a marina, and a swim-up bar. Get out on the links at this resort and enjoy amenities such as a driving range and golf lessons. Treat yourself to aromatherapy, a massage, or a facial at Yoyoy Kamphora Spa, the onsite spa. Fitness classes are offered at the gym; other things to do include volleyball and racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a grocery/convenience store.
  • Additional perks include:
    • 3 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
    • Free self parking
    • Buffet breakfast (surcharge), a free shopping center shuttle, and 3 indoor tennis courts
    • Supervised childcare (surcharge), a front-desk safe, and a banquet hall
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 500 individually furnished rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
  • Other amenities include:
    • Memory foam beds and rollaway/extra beds (surcharge)
    • Rainfall showers, designer toiletries, and deep soaking tubs
    • LCD TVs with premium channels
    • Wardrobes/closets, electric kettles, and daily housekeeping

Similar properties

A pool with a waterfall feature surrounded by palm trees and a clear blue sky.
The Magellan Sutera Resort
Downtown Kota Kinabalu
  • On private beach
  • Pool
  • Hot tub
  • Spa
8.4 out of 10, Very good, 1,000 reviews
The price is AED 509
AED 561 total
includes taxes & fees
27 Oct - 28 Oct
The Magellan Sutera Resort
Compare similar properties

Frequently asked questions

Does The Pacific Sutera Hotel have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at The Pacific Sutera Hotel?

As of 23 October 2026, prices found for a 1-night stay for 2 adults at The Pacific Sutera Hotel on 26 October 2026 start from AED 286, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Pacific Sutera Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Pacific Sutera Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available from noon–6:00 PM for a fee.

What time is check-out at The Pacific Sutera Hotel?

Check-out is at noon.

Does The Pacific Sutera Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of MYR 350 per vehicle applies.

Where is The Pacific Sutera Hotel located?

Located in Downtown Kota Kinabalu, this beachfront resort is on the boardwalk/promenade and within 1 mi (2 km) of Sutera Harbour, Sabah State Mosque, and Imago Shopping Mall. Anjung Samudera and Centre Point are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Pacific Sutera Hotel Reviews

8.4

Very Good

8.2

Cleanliness

8.4

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 439 out of 999 reviews
Rating 8 - Good. 355 out of 999 reviews
Rating 6 - Okay. 121 out of 999 reviews
Rating 4 - Poor. 46 out of 999 reviews
Rating 2 - Terrible. 38 out of 999 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great family friendly hotel
Stayed 8 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic dinner and breakfast, beautiful property, super clean
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check in process and beautiful place.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff Cleaning room every day with fresh towels
Stayed 19 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Convenient location close to local malls, attractions and the airport.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A resort for relaxing and chill…
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all of this hotel such as room condition, swimming pool and even staff there. I highly recommend this hotel to other people who are looking for hotels in Kota Kinabalu.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and efficient staff
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All staffs are so kind.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff assistance
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
an incredible view and sunset on the islands. Next to marina and boats to the islands. Very generous breakfast and nice designed swimming pool. A small beach that needs to be cleaned
Stayed 5 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First choice in KK

Old hotel, though well maintained. Great view, nice environment. Highly recommended. Will come back again.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a relaxing time, the resort is very nice and the people are helpful and friendly. Personally, we think that drinking water should be available without costs.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Front Desk Staff is the best thing about this hotel, front desk changed our room within an hour upon our complaint about noise and smell etc… We tried the Golf course and Tennis which was quite expensive and the equiptment rental is in a bad state. The resort should definately invest in getting new clubs and racquets. The qym is pretty dated aswell. Also the ladies at the Golf-House were rude to my girlfriend. But besides that, quite cool resort
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Nice view. Facing the ocean. The service is inconsistent, you will get a very good service one day and a very bad one the next day from hotel and on site restaurant employees.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliness of the hotel staff especially the front desk during check in and check out. Staffs are helpful too. No complaints, but keep up the good work
Stayed 1 night in May 2024
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Bad customer service. No proper restaurants.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Kids friendly hotel

Fast check in and out process. Beautiful views from every spot. Very nice room service. Breakfast is average because the variety of food is below expectation. Room make up service is average. They need to ventilate more the rooms and use the vacuum for the carpets. Horizons Bar is really noisy. The best of the hotel is its pool and the direct connection with Magelan hotel as you can use both facilities. Overall is nice for families with little kids.
Stayed 4 nights in Jun 2024
Verified review

4/10 Poor

Liked: Cleanliness, room comfort
Since I was accompanying my husband on a business trip, I spent a lot of time in the room. There were no English movie channels on the TV. But the Fitness centre was good. Nice place to walk around the hotel also. I had to ask the room service staff for replenishments to the coffee and tea. And the electricity kept on going off. I had to call the maintenance staff several times. The lift was open to anyone walking in. No need to flash your room key. That was very unsafe.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the place Very nice lication
Stayed 9 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great resort!
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice environment
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very nice place conveniently located in KK.
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
A lovely hotel by the waterfront with an amazing view of yachts and the islands. All meals are in the buffet restaurant that provides a huge choice of local dishes and some international food. There is a tiny bar by the waterfront that serves simple food in the evenings. Excellent service staff and ambience. The hotel is just 15 minutes from the airport and 10 minutes to shopping malls, served by the hotel's free shuttle bus. Grab to the city is easy to get and inexpensive. Very convenient location. A hassle-free stay at this lovely hotel.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
very good place
Stayed 4 nights in Jun 2023