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Best Western Plus Krakow Old Town

3.0 star property
Hotel with free breakfast, 6-minute walk to Main Market Square

Choose dates to view prices

Located in Kraków Old Town, Best Western Plus Krakow Old Town offers a breakfast buffet at its Midtown restaurant. Guests can enjoy historic views from the terrace, relax at two bars, and access dry cleaning/laundry services. The property provides free WiFi and multilingual staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available
  • Air conditioning
The current price is AED 418
AED 451 total
includes taxes & fees
12 Nov - 13 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Room, 1 Double Bed, Non Smoking, Refrigerator

Premium Room, 1 Double Bed, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 Double Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Twin Bed, Non Smoking, Refrigerator

Premium Room, 1 Twin Bed, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 Twin Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds, Non Smoking, Refrigerator

Premium Room, 2 Twin Beds, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking, Refrigerator

Superior Room, 2 Twin Beds, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Sw. Gertrudy Street 6, Kraków, Lesser Poland, 31-046

What's nearby

  • Royal Road - 2 min walk - 0.2 km
  • Main Market Square - 6 min walk - 0.6 km
  • St. Mary's Basilica - 6 min walk - 0.6 km
  • Wawel Castle - 8 min walk - 0.7 km
  • Oskar Schindler Factory - 4 min drive - 2.4 km

Getting around

  • Turowicza Station - 6 min drive
  • Kurdwanów P+R Station - 7 min drive
  • John Paul II - Balice Airport (KRK) - 24 min drive

Restaurants

  • ‪Bar Mleczny Pod Temidą - ‬5 min walk
  • ‪Dziórawy Kocioł - ‬5 min walk
  • ‪Miód Malina - ‬4 min walk
  • ‪Vegab - ‬4 min walk
  • ‪Rzeźnia Ribs on fire - ‬3 min walk

About this property

Best Western Plus Krakow Old Town

Hotel near Main Market Square
Located close to Wawel Castle, Best Western Plus Krakow Old Town provides a free breakfast buffet, a terrace, and shopping on site. The on-site restaurant, Midtown, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, smoke-free premises, and concierge services
  • A front-desk safe, multilingual staff, and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 92 rooms include comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

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  • Free WiFi
  • Restaurant
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9.4 out of 10, Exceptional, 1,003 reviews
The price is AED 356
AED 385 total
includes taxes & fees
11 Nov - 12 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 65 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Midtown

Things to do

  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self parking fee: PLN 65 per day
  • Rollaway bed fee: PLN 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Hotel Krakow Old Town
Best Western Plus Krakow Old Town Hotel
Best Western Krakow Old Town Hotel Krakow
Best Western Krakow Old Town Hotel
Monopol Hotel Krakow
Best Western Krakow Old Town
Plus Krakow Old Town Krakow
Best Western Plus Krakow Old Town Hotel
Best Western Plus Krakow Old Town Kraków
Best Western Plus Krakow Old Town Hotel Kraków

Frequently asked questions

Is Best Western Plus Krakow Old Town pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Plus Krakow Old Town?

Self parking is available for PLN 65 per day.

What time is check-in at Best Western Plus Krakow Old Town?

Check-in start time: 3:00 PM; Check-in end time: 8 AM.

What time is check-out at Best Western Plus Krakow Old Town?

Check-out is at noon.

Does Best Western Plus Krakow Old Town provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 100 per vehicle applies.

Where is Best Western Plus Krakow Old Town located?

Located in Kraków City Centre, this hotel is within a 10-minute walk of Planty Park and Main Market Square. Royal Road and Holy Trinity Church are just steps away. Kraków Główny Station is 22 minutes by foot.

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Reviews

Best Western Plus Krakow Old Town Reviews

8.6

Excellent

9.0

Cleanliness

9.4

Location

8.6

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 412 out of 1001 reviews
Rating 8 - Good. 461 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

Reviews

10/10 Excellent

Gretell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a wonderful place. Very close to Old Town, and the staff is very professional . I really enjoy the way we were treated. It really makes your stay pleasant.
Stayed 3 nights in Jul 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel

A city break and this hotel is really well situated
Stayed 4 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in great location
Stayed 3 nights in Jun 2022

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,really nice hotel and fantastic staff who are very helpful and friendly
Stayed 4 nights in Jul 2022

10/10 Excellent

Jozef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, profesional friendly staff, very clean, parking place.
Stayed 1 night in Jun 2023

10/10 Excellent

Bo Egeberg

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jul 2023

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location located within 10 minute to the main square and the jewish quarter
Stayed 5 nights in Mar 2024

8/10 Good

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean and modern hotel. Rooms to the front quite noisy due to trams running past hotel 24 hours a day. Rooms very small but excellent breakfast and great location.
Stayed 3 nights in Feb 2023

10/10 Excellent

Ghiscard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the middle of everything! Short walks to bars, restaurants, nightlife etc. Very clean, great staff, food, etc. Thank you for the awesome hospitality!
Stayed 4 nights in Jul 2022

6/10 Okay

Sheila

Liked: Cleanliness, staff & service, amenities
The decoration was not attractive and the breakfast only soso.
Stayed 3 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in he centre of Krakow. Very clean with friendly staff. Lots of shops, cafes and restaurants nearby plus the main square is a 5 minute walk. There is a tram stop right outside the hotel. The breakfast was a buffet style with plenty of options for everyone. Rooms were HUGE.
Stayed 5 nights in Jul 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Perfect in Every Way

We started off with a smile due to the amazing location between Old Town and the Jewish Quarter with a tram stop outside the door. The staff was very knowledgeable and helpful with directions and suggestions. Breakfast choices varied daily and there was something for everyone.
Stayed 5 nights in Aug 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
This property is ideal for a Kracow visit, its located 4 minutes from the beautiful main square, with shops restaurants everywhere, the tram stops virtually outside, also its about 13 minutes walk to the Jewish old town. The hotel rooms are quite small, and the foyer only has room for 4 chairs, the bar area is also small, but in all we did have a fabulous time, the rooms are cleaned everyday and everyone was friendly and helpful.
Stayed 3 nights in Mar 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location... just 5 minutes to old town. Tram station just across street. You can book a tour that can pick you up from hotel. Super convenient location and super friendly staff. Breakfast was included and you can't go wrong with polish buffet. Fresh and tasty food, many beverages to choose from. Room was a little outdated, but i did not mind for the price at it was adequate to what to expect. I highly recommend Best Western Plus.
Stayed 2 nights in May 2024

6/10 Okay

Natalia

Liked: Cleanliness
The location is really good close to everything walking distance right outside of the old town. Good breakfast quality. Shower too small. Room decoration in pink and black carpet very ugly. Good Air Conditioning. very close to transportation.
Stayed 3 nights in Sep 2024

2/10 Terrible

SungMin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everything is really old. Elevator doesn't stop on the floor of where my room is. Stains on the carpet. Very small beds and shower.
Stayed 3 nights in May 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

We stayed for 3 nights in this hotel. The staff are fantastic and so helpful. The cleaning of the rooms was unbelievable, everyday the rooms was left immaculate. We added on the breakfast to our stay and it was delicious, fresh fruit, cakes, cooked breakfast, cheeses and meats. Me and my partner are vegetarian and had no problem eating a massive breakfast. The location was just spot on! It’s a short walk into the town square, we was picked up round the corner (3min walk) for the Auschwitz tour and we walked about 20-30mins to Schindlers factory which on the way you pass the Jewish quarter. I have no complaints about this hotel at all.
Stayed 3 nights in Jan 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A super 5 night break, feeling refreshed.

5 nights just the right amount of time explore the town and surrounding area. All main tourist attractions a short walk from hotel. Old town, castle,dragon,river Jewish quarter and ghetto. Etc. And slightly further out the salt mines and Auschwitz. Old town has plenty of places to eat. Hotel clean and tidy. Breakfasts varied and tasty. Coffee vending machine a bit slow. Didn't try the trams but seemed very accessible and paypoints near. Would I recommend and stay again? Yes. Use the internet based app, for taxis. keeps pricing clear.
Stayed 5 nights in Mar 2023

6/10 Okay

Livia

Disliked: Room comfort
We had a premium room booked, however the room we stayed in was not premium. Was small and cramped, with about 20cm between beds and walls, and a half shower cabin in size too, with no space to shower without banging elbows into glass. Beds uncomfortable - crappy matress on the twin beds which kept on rolling off the bed and creasing. Hotel is well positioned for old town center and other attractions. If you are on the road side, you’ll hear the street noise and the tram. Decent but not too varied breakfast.
Stayed 3 nights in Dec 2022

10/10 Excellent

Penelope

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and lovely staff. Second time of staying here.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great and location was right by Rynek-great!
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean, friendly staff, good variety of food on breakfast buffet. Great location for trips. Definitely recommend and will be back.
Stayed 3 nights in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Excellent location for the centre of the city. Good range of breakfast choices. Comfortable beds with nice bed linen
Stayed 3 nights in Oct 2025

8/10 Good

Jasper van

Liked: Staff & service
Ontbijt was super, helaas was onze kamer niet in de allerbeste staat. Maar dat
Stayed 3 nights in Sep 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! 2 minutes walking from the city centre. Everybody was nice. Breakfast was excellent I would definitely recommend it.
Stayed 4 nights in Aug 2025