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New Port Hotel

4.0 star property
Guests start their mornings with freshly brewed coffee before taking a leisurely walk to Wawel Castle, while enjoying upscale amenities and helpful staff assistance

Choose dates to view prices

New Port Hotel sits in the heart of Kraków City Centre, offering travelers a warm welcome with modern comforts. Visitors can unwind at the charming bar, sample local flavors in the restaurant, or relax with coffee and tea in the inviting lobby area.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Bar
The current price is AED 501
AED 541 total
includes taxes & fees
1 Jun - 2 Jun

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About this property

New Port Hotel

  • Upscale hotel near Wawel Castle
  • Consider a stay at New Port Hotel and take advantage of a terrace, a coffee shop/cafe, and a bar. Free in-room WiFi, with speed of 25+ Mbps, and a restaurant are available to all guests.
  • Other perks include:
    • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • A TV in the lobby, a porter/bellhop, and multilingual staff
    • A front-desk safe, tour/ticket assistance, and smoke-free premises
  • Room features
  • All guestrooms at New Port Hotel feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas.
  • Other conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Rainfall showers, designer toiletries, and hair dryers
    • 43-inch flat-screen TVs with premium channels
    • Wardrobes/closets, separate sitting areas, and cribs/infant beds

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for PLN 100 per day

Cribs (infant beds) are available for PLN 60.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 79 for adults and PLN 59 for children
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: PLN 70 per day
  • Crib (infant bed) fee: PLN 60.0 per stay
  • Rollaway bed fee: PLN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is New Port Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at New Port Hotel?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at New Port Hotel on 1 June 2026 start from AED 501, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for PLN 70 per day.

What time is check-in at New Port Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at New Port Hotel?

Check-out is at 11:00 AM.

Does New Port Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 130 per vehicle applies.

Where is New Port Hotel located?

Located in Debniki, this hotel is within 1 mi (2 km) of ICE Krakow Congress Centre, Main Market Square, and Wawel Castle. Manggha Museum of Japanese Art and Technology and Dragon's Den are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

8.6

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 66 out of 86 reviews
Rating 8 - Good. 15 out of 86 reviews
Rating 6 - Okay. 5 out of 86 reviews
Rating 4 - Poor. 0 out of 86 reviews
Rating 2 - Terrible. 0 out of 86 reviews

Reviews

Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A super location for summer weather in Krakow
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very good,breakfast freshly cooked tasty. 10 minutes walk to local shops. Food drink and entertainment in the forum next to the hotel very good.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Amber

Liked: Cleanliness, property conditions & facilities, room comfort

Peaceful stay

We found this hotel through TikTok and we are glad we did. The hotel was peaceful, staff were very kind and overall just a fabulous stay.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Even better view! Best hotel weve stayed at in Kraków
Stayed 2 nights in May 2025
Verified

8/10 Good

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the clean room and helpful staff. Only thing was lugging the luggage down those particular steps was kind of annoying and the height of the loft ceiling for the bedroom was quite small (and I'm short myself).
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique apartments floating upon the river, complete with balcony. Wonderful bed. Not to far to the main old town square.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riverboat Rooms 👌

Great Hotel, amazing setting. Literally on the river. It was that pleasant i spent the one afternoon just chilling in my room watching the boats cruising past the window
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
The uniqueness of the room.The bathroom was ideal very modern. It was minus 12 and thick snow when we were there but the room was nice and cosy. And nice hot chocolate at reception It was lovely and clean. The staff were lovely. The breakfast (not included) was very nice. IDue to the weather. We didn’t make use of top deck bar but I couldn’t imagine it would be lovely, the river was nearly completely frozen. The stairs could be an issue for people with mobility problems. The view from the room was fantastic. We asked the hotel to book our transfer, which was on time each way. The taxi cannot take you right to the door, so you have to carry you case down/up 3 sets of steps, which wasn’t an issue for us.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Brian James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great being on the river staff very helpful especially Kasper nothing to much trouble but property would nt be suitable for anybody with a disability
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very service mided staff, clean and amazing view. Recommend it strongly
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Andrew Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for something different, it's a perfect place. The hotel actually floats on the river, and you can (very rarely) feel the waves rocking it a tiny bit. The ceiling upstairs is quite low, but it's obvious from the pictures. It's within 20-30 min walk from the town centre and 5 min walk from the congress centre - perfect if you are in Krakow for a congress.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant location, room and staff
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities
unique place - top notch - i would stay there again
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must visit!

One of the most remarkable hotels I have ever stayed in
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Great stay. Very nice hotel on the river that sways a small amount with the current and wind, which is interesting and different. Staff very helpful and friendly when asking about tours and surronding areas.
Stayed 6 nights in Dec 2022
Verified

10/10 Excellent

Tommaso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a floating hotel

i did not realize it is a floating hotel when booking. It is a fantastic experience!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Just perfect! Modern and easy with great, straightforward facilities made simple in a unique and beautiful location with really professional, friendly helpful and down to earth staff Stay here!
Stayed 4 nights in Jun 2023
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riverside

Perfect location at the river, nice to watch the tour boats passing by.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Port Hotel was an amazing stay. So unique with beautiful views across the river, and a lovely atmosphere in the room. The staff were very friendly and responsive to messages. It is a bit of a walk to the sites of Krakow, but very manageable and worth it.
Verified

10/10 Excellent

Siti Aminah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girls love the swans and ducks that will come by the room in the morning. The hotel provided free food for us to feed them.
Verified

6/10 Okay

Gilberto

Liked: Cleanliness, amenities, property conditions & facilities
Incredibly hard access to property.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view from our room!

We really enjoyed our stay at New Port Hotel. The staff was really friendly and gave us a late check out to prep for a wedding in the afternoon. The view is amazing. The front desk has coffee and food for the ducks which was a nice touch. The ceiling height upstairs may be an issue for anyone tall but it was fine for us. We were only upstairs to sleep. We would stay here again when back in Krakow.
Stayed 2 nights in Apr 2023
Verified

6/10 Okay

Mark Lewis

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was nice being on the river but no access for taxis. Staff not very knowledgeable. A little too far from the centre. The website describes a bar and breakfast buffet but this is not on site, it is up several flights of not well maintained concrete steps, in a separate hotel.
Stayed 5 nights in Apr 2023
Verified

6/10 Okay

Caroline

Liked: Staff & service
Disliked: Room comfort

Individual but not particularly comfortable

The positives - quirky, friendly reception, plentiful teabags and milk, river location (with ducks and swans on attendance) - 20-25 mins walk max from anywhere you may want to go - market, old Jewish quarter etc also, Hala Forum where you have breakfast is the best deal in Krakow - we wouldn’t have found it if we had been more central and it provided a variety of cuisines which were the freshest and best value we had anywhere. So downsides - the rooms. Tiny with small ensuite and little sofa downstairs then flimsy stairs to a mezzanine which was just big enough to accommodate standard double and one tiny bedside shelf, the worst thing being not big enough to stand upright and I’m only 5’5” - and sooo hot, even with fan. Room cleaning was random - sometimes towels, sometimes not but it didn’t look as if anything else was done outside if wiping glass in shower.
Stayed 4 nights in Apr 2023