Ostoya Palace

Property class: 4

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Located close to Main Market Square and Wawel Castle, Ostoya Palace provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Single Room

Room

Deluxe Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Room

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Room

Standard Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Located in Kraków, Ostoya Palace is in the historical district. Wawel Castle and Wieliczka Salt Mine are notable landmarks, and travelers looking to shop may want to visit Main Market Square. Looking to enjoy an event or a game while in town? See what's happening at Marshal Jozef Pilsudski Stadium or Wisla Stadium. Visit our Kraków travel guide
Map
Pilsudskiego, 24, Kraków, Lesser Poland Voivodeship, 31109

What's nearby

  • A park with a paved walkway lined with benches and trees.
    Planty Park
    5 min walk - 0.4 km
  • A historic square with a prominent church, a market building, and a well-lit street.
    Main Market Square
    8 min walk - 0.7 km
  • A historic building with a clock tower and two domes, surrounded by autumn foliage.
    Royal Road
    9 min walk - 0.8 km
  • A historic square with a prominent clock tower and a large building with arches and domes.
    Cloth Hall
    10 min walk - 0.8 km
  • A bustling square with a prominent church tower, a statue, and surrounding historic buildings.
    St. Mary's Basilica
    11 min walk - 1.0 km

Getting around

  • Turowicza Station
    6 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop
    6 min drive
  • John Paul II - Balice Airport (KRK)
    22 min drive

Restaurants

  • Smakołyki
    5 min walk
  • Kinki Ramen
    4 min walk
  • Przesada
    3 min walk
  • VELO Food&Bar
    1 min walk
  • Opus Lounge Bar
    5 min walk

About this property

Ostoya Palace

  • Upscale hotel near Main Market Square
  • Located close to Wawel Castle, Ostoya Palace provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
  • Additional perks include:
    • Buffet breakfast (surcharge), express check-out, and express check-in
    • Tour/ticket assistance, a 24-hour front desk, and 1 meeting room
    • Concierge services, luggage storage, and free newspapers
  • Room features
  • All guestrooms at Ostoya Palace include thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • TVs with satellite channels
    • Refrigerators, coffee/tea makers, and daily housekeeping

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Frequently asked questions

Is Ostoya Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 50 per pet, per night. Service animals are exempt from fees.

What time is check-in at Ostoya Palace?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

What time is check-out at Ostoya Palace?

Check-out is at noon. Late check-out is available for PLN 200 (subject to availability).

Where is Ostoya Palace located?

Located in Kraków City Centre, this hotel is within a 10-minute walk of Jagiellonian University and Main Market Square. 20th Century Polish Art Gallery and Planty Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ostoya Palace Reviews

8.2

Very Good

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 53 out of 159 reviews
Rating 8 - Good. 76 out of 159 reviews
Rating 6 - Okay. 21 out of 159 reviews
Rating 4 - Poor. 6 out of 159 reviews
Rating 2 - Terrible. 3 out of 159 reviews

Reviews

Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ødelagte toalett,rør som banka og bråket alle netter på oppholdet.Hotellet klarte ikke å fikse problemene med toalettet.Skulle være 4stjernet hotell men vi vil rangere det til 2 stjernes etter europeisk standar.Vi spurte etter mer toalettpapir den ene kvelden da jeg hadde mageplager men fikk til svar at det kunne de ikke skaffe , så sent på kvelden.Ikke bra
Stayed 4 nights in Dec 2019
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Ei oltu huomioitu hääpäiväämme, vaikka varauksessa maininta.
Stayed 3 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location close to Old Town; quick 10 minute walk. Generous breakfast open 7am-10am. Our room was fairly large in comparison with others we’ve stayed in while in Europe. There’s a pub/restaurant in the basement of the hotel that’s reasonably priced.
Stayed 9 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottima esperienza

Posizione perfetta per andare in centro mantenendo il silenzio è la tranquillità che in centro non c’è. Personale gentilissimo e sempre disponibile. Colazione bella e piena di tutto. Proprio una bella esperienza da ripetere
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ved ankomst ble vi møtt av en meget hyggelig mann som ønsket oss velkommen, forklarte oss litt om hotellet og severdigheter i Krakow. Frokosten var god. Rommet var bra og renholdet meget bra. Vi hadde en god opplevelse her og beliggenheten i forhold til gamlebyen veldig fin. Kommer til å velge samme hotell om vi reiser tilbake il Krakow igjen!
Stayed 4 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Krakow var en positiv upplevelse

Helt ok hotell och läge som är prisvärt. Normal svensk standard frukost med müsli, fralla och pålägg. Bra service med parkering inom inhägnat område.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Veldig fornøyd!

Veldig hjelpsomme og hyggelige ansattene! Har bodd på flere så si 5 stjerner hoteller i Polen. Men service kan ikke matcher med denne!
Stayed 7 nights in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rekommenderas varmt

Strålande fint litet hotell, personalen hjälpte till på alla vis. Bodde på "vinden", fräscht och mysigt
Stayed 5 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Ostoya Kraków

Obiekt usytuowany w bardzo dobrym punkcie, blisko Starego Miasta, co pozwala szybko, na nogach dostać się do Rynku Głównego. Hotel klimatyczny, czysty, godny polecenia. Obsługa na wysokim poziomie. Jedynym minusem jest parking hotelowy, który nie znajduje się bezpośrednio przy obiekcie, tylko dobre 200-300 m trzeba do niego dojść, co w przypadku dużych bagaży może być problematyczne. Poza tym wszystko w jak najlepszym porządku.
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Komfortables Hotel nahe beim Stadtzentrum. Direkte Busverbindung zum Flughafen. Freundliches und hilfsbereites Personal. Sehr gutes Frühstück
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koslig gammelt hotell, bra service, god mat
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Relaxed and comfortable. Staff are very helpful Rooms are big
Stayed 4 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo dobry, spokojny, kameralny hotel, swietnie polozony - bardzo blisko do Starego Miasta i Plant z jednej strony, kilka minut spaceru do Muzeum Narodowego z drugiej strony.
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location to old town! Great breakfast and Pub! Hardest bed ever, felt like we were sleeping on stone! Staff helped by putting down extra comforter.
Stayed 4 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Krakow Ostoya Palace Hotel

Enjoyable stay. Staff friendly and efficient. Short walk to main square but watch out from trams when crossing to university area. Breakfast sufficent choices.No problems sleeping. Recommended.
Stayed 4 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kan anbefales.

Kjempebra hotel, bra beliggenhet. Meget god service. Fint rom og bra frokost.
Stayed 3 nights in Jun 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rent og hyggelig hotell med super beliggenhet!

Flott beliggenhet ifh til shopping og sightseeing. Gåavstand til det aller meste. Dobbeltrom med ekstraseng viste seg å være et STORT rom med 3 store senger! Veldig hyggelig og hjelpsom betjening. Fikk gode tips om shopping og spa. Frokosten var ingen gourmet-opplevelse, men den var helt grei. Anbefaler dette hotellet - skal helt sikkert tilbake hit selv !
Verified review

8/10 Good

Liked: Room comfort

Vanha hotelli lähellä keskustaa

Kiva hotelli, lyhyen matkan päässä vanhasta kaupungista. Hyvä aamiainen. Hieman kulunut mutta vanhat kivat huonekalut. Sauna ei valitettavasti ollut toiminnassa.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, especially for the price. Coffee cups in the room were a little dirty, but everything else was perfect!
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Brilliant location.

Would recommend this hotel as it is centrally located.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice but the rooms on the 2nd flr are small

Very nice hotel, centrally located close to the old town with easy access to the Tram stop. Good service and breakfast. The hotel is in what seems like a historic building which is very well maintained. Please be aware that the rooms on the 2nd floor do not have regular windows-they have a skylight which can be opened.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel accueillant

Proche du centre ville à pied Personnel accueillant
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
מיטה לא נוחה, כריות זוועה, מקלחון קטן, ארוחת בוקר בינונית ומטה, שירות בקבלה טוב מאד ואדיבות מעולה.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel cómodo con buena atención

Es un buen hotel muy bien ubicado y que cuenta con un excelente restaurante
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Ostoya Palace hotel.

Of our four hotels in Poland, this was the best! Great staff, great location, breakfast included. Would go back with no reservations.