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Hotel Unicus Palace Old Town - Destigo Hotels

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Luxury
VIP Access
5.0 star property
9.6

Exceptional

Elegance steps from vibrant Old Town

Picturesque surroundings envelop you as you step into spacious, light-filled rooms adorned with luxurious decor and underfloor-heated bathrooms. Enjoy excellent service from the attentive staff, while being just steps away from the vibrant Old Town.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
The current price is AED 554
AED 598 total
includes taxes & fees
2 Jun - 3 Jun

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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 150.0 per night
Cribs (infant beds) are available for PLN 60 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 99 for adults and PLN 50 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 150 (one-way)
  • Self parking fee: PLN 120 per day
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 60 per stay
  • Rollaway bed fee: PLN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Frequently asked questions

Is Hotel Unicus Palace Old Town - Destigo Hotels pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of PLN 50 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Unicus Palace Old Town - Destigo Hotels?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Unicus Palace Old Town - Destigo Hotels on 2 June 2026 start from AED 554, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for PLN 120 per day. Limited spots are available.

What time is check-in at Hotel Unicus Palace Old Town - Destigo Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Unicus Palace Old Town - Destigo Hotels?

Check-out is at noon.

Does Hotel Unicus Palace Old Town - Destigo Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 150 per vehicle applies.

Where is Hotel Unicus Palace Old Town - Destigo Hotels located?

Located in Kraków Old Town, this luxury hotel is within a 5-minute walk of Historical Museum of Krakow and Main Market Square. Florianska Street and Amber Museum are just steps away. Kraków Główny Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 233 out of 278 reviews
Rating 8 - Good. 33 out of 278 reviews
Rating 6 - Okay. 6 out of 278 reviews
Rating 4 - Poor. 3 out of 278 reviews
Rating 2 - Terrible. 3 out of 278 reviews

Reviews

Verified

10/10 Excellent

Simon Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive rooms, clean and tidy, the staff couldn’t do more for you you if they tried. Wonderful stay!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Hady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the heart of everything. We were a 2 minute walk to the main square, with shops, restaurants, cafes and sight seeing abundant to the max. Would def stay here again
Market square. Less than 2 min walk
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel breakfast amazing Should have a bar open for residents
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right off of the old town square. Lots of restaurants and shops nearby. Note though that you can’t order an Uber directly to the hotel because it’s in the “historic” / no car zone.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful beautiful hotel Highly recommend this hotel right in the old town lovely friendly staff Will definitely be returning here
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel. Wonderful location steps away from the main square. We were fortunate enough to see a little parade and the Tauron Marathon passing right in front of our hotel front entrance during our week there. Very helpful staffs and breakfast buffet had very good quality food. My only complaint was in our one bedroom suite, the bedroom overhead light was connected to the living room (where sofa bed was). So either it was all off or all on. Other than that, would stay again.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The separate collapsible bed was very uncomfortable and the air con a little noisy but otherwise excellent
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Lovely little hotel with a wonderfully central location and very well appointed!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Great hotel, fantastic location and gorgeous rooms and lovely breakfast. Would definitely stay there again and recommend.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

jane

Liked: Cleanliness, amenities, property conditions & facilities
The Unicus Palace is a beautiful hotel. We had a wonderful stay. The rooms were beautiful and the beds were very comfortable. The staff were very helpful going out of thier way to help.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Bethany

Liked: Cleanliness, property conditions & facilities
The attention to detail was brilliant, it was my partners birthday and they provided cake, balloons and a letter from the staff for a small fee. We were always greeted by staff at the reception and the room/hotel was spotless and incredibly attentive. Would stay here again and have recommended to all friends and family who are looking at visiting Krakow.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
The room was spotless, staff very helpful and location excellent.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was very nice and helpful. Great location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a great location

Lovely hotel in a great location, comfortable rooms, helpful and pleasant staff. Overall a pleasant stay.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Anjela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice in the very good location. The room was spacious It was very hard to find, because hotel doesn’t have its name displayed in a form that can be seen. I found it very inconsiderate to customers as I had to walk back and forth on the street with luggage and it was stressful. My room wasn’t ready at 2pm and although 3pm is official check in time, most hotels would have it ready
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful hotel spotless staff are nice. Could not fault it.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
What a beautiful hotel. The receptionist was welcoming and spoke perfect English. The decor with the mix of old and new was really well done, fresh and spotlessly clean. Nice touches with cups and saucers, iron, safe and a long shoe horn i didn't know I needed in my life until now!! We enjoyed the sauna which was free to use. Brilliant location to explore the old town and elsewhere in Krakow. Would definitely stay here again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent great location and next to loads of lovely restaurants
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Menai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. Its location was perfect, just a 2 minute walk to the square. The room was outstanding and very clean and the staff were very friendly and helpful. The breakfast was lovely with lots of different options. I would definitely stay here again if I return to Krakow.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Witold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean . Perfect location, close to everything .
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Zhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the heart of the old town. It’s super clean and convenient to everything. We really enjoyed our stay.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Neill

Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel in the old town with easy walking access to restaurants and bars.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Mathias

Liked: Cleanliness, amenities, property conditions & facilities
Location excellent Clean Staff excellent
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean and comfortable. Great location and easy access to center of Krakow and great restaurants.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Amy Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel right in the old town. Area around the hotel nice and quiet.
Stayed 2 nights in Jun 2025