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Hotel Unicus Palace Old Town - Destigo Hotels

5.0 star property
This historic Kraków hotel blends artistic flair with modern luxury, offering guests a refined retreat with shopping convenience just steps from their door

Choose dates to view prices

In Kraków's Old Town, Hotel Unicus Palace offers luxury with practical perks. Guests can browse the on-site art gallery, shop at the attached mall, and use dry cleaning services. The attentive 24/7 staff provides assistance, and luggage storage adds convenience.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
The current price is AED 483
AED 522 total
includes taxes & fees
28 Apr - 29 Apr

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room

9.6 out of 10
Exceptional
(13 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Suite

Standard Suite | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Standard Suite

10.0 out of 10
Exceptional
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room | Premium bedding, down comforters, minibar, in-room safe

Premium Double Room

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, minibar, in-room safe

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room | Premium bedding, down comforters, minibar, in-room safe

Economy Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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AED 413 total
includes taxes & fees
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About the neighborhood

Located in Kraków Old Town, a neighborhood in Kraków, Hotel Unicus Palace Old Town - Destigo Hotels is in the entertainment district and near a train station. Wawel Castle and Oskar Schindler Factory are cultural highlights, while Wieliczka Salt Mine is a notable landmark. Looking to enjoy an event or a game while in town? See what's happening at Marshal Jozef Pilsudski Stadium or Wisla Stadium. Looking to get your feet wet? canoeing, boat tours and swimming adventures can be found near the property. Visit our Kraków travel guide
Map
Slawkowska 13-15, Kraków, Malopolskie, 31-016

What's nearby

  • Main Market Square
    Main Market Square
    2 min walk - 0.2 km
  • General view of Wawel Castle in sunny day. Residency located in central Kraków, Poland. For centuries residence of kings and the symbol of Polish statehood.
    Royal Road
    2 min walk - 0.2 km
  • Planty Park
    Planty Park
    2 min walk - 0.2 km
  • St. Mary's Basilica
    St. Mary's Basilica
    3 min walk - 0.3 km
  • Cloth Hall
    Cloth Hall
    3 min walk - 0.3 km

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop
    10 min drive
  • Kraków Główny Station
    18 min walk
  • John Paul II - Balice Airport (KRK)
    37 min drive

Restaurants

  • Gościnna Chata
    1 min walk
  • Lindo Bar
    1 min walk
  • Free Pub
    1 min walk
  • Domowe Przysmaki
    1 min walk
  • AntyCafe
    1 min walk

About this property

Hotel Unicus Palace Old Town - Destigo Hotels

Luxury hotel near Main Market Square
Near Wawel Castle, Hotel Unicus Palace Old Town - Destigo Hotels provides an art gallery on site, a shopping mall on site, and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An elevator, concierge services, and smoke-free premises
  • Luggage storage, local meal delivery service, and tour/ticket assistance
Room features
All guestrooms at Hotel Unicus Palace Old Town - Destigo Hotels include comforts such as premium bedding and heated floors, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch flat-screen TVs with digital channels
  • Wardrobes/closets, heated floors, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 120 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 99 for adults and PLN 50 for children

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 150.0 per night
Cribs (infant beds) are available for PLN 60 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 99 for adults and PLN 50 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 150 (one-way)
  • Self parking fee: PLN 120 per day
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 60 per stay
  • Rollaway bed fee: PLN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Property is also known as

Hotel Unicus Palace
Unicus Palace Old Town
Unicus Old Town Destigo Hotels
Hotel Unicus Palace Old Town Destigo Hotels
Hotel Unicus Palace Old Town - Destigo Hotels Hotel
Hotel Unicus Palace Old Town - Destigo Hotels Kraków
Hotel Unicus Palace Old Town - Destigo Hotels Hotel Kraków

Frequently asked questions

Is Hotel Unicus Palace Old Town - Destigo Hotels pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of PLN 50 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Unicus Palace Old Town - Destigo Hotels?

As of 8 April 2026, prices found for a 1-night stay for 2 adults at Hotel Unicus Palace Old Town - Destigo Hotels on 28 April 2026 start from AED 483, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for PLN 120 per day. Limited spots are available.

What time is check-in at Hotel Unicus Palace Old Town - Destigo Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Unicus Palace Old Town - Destigo Hotels?

Check-out is at noon.

Does Hotel Unicus Palace Old Town - Destigo Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 150 per vehicle applies.

Where is Hotel Unicus Palace Old Town - Destigo Hotels located?

Located in Kraków Old Town, this luxury hotel is within a 5-minute walk of Historical Museum of Krakow and Main Market Square. Florianska Street and Krzysztofory Palace are just steps away. Kraków Główny Station is 18 minutes by foot.

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Reviews

Hotel Unicus Palace Old Town - Destigo Hotels Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 220 out of 262 reviews
Rating 8 - Good. 31 out of 262 reviews
Rating 6 - Okay. 6 out of 262 reviews
Rating 4 - Poor. 3 out of 262 reviews
Rating 2 - Terrible. 2 out of 262 reviews

Reviews

Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right off of the old town square. Lots of restaurants and shops nearby. Note though that you can’t order an Uber directly to the hotel because it’s in the “historic” / no car zone.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The separate collapsible bed was very uncomfortable and the air con a little noisy but otherwise excellent
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Lovely little hotel with a wonderfully central location and very well appointed!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Bethany

Liked: Cleanliness, property conditions & facilities
The attention to detail was brilliant, it was my partners birthday and they provided cake, balloons and a letter from the staff for a small fee. We were always greeted by staff at the reception and the room/hotel was spotless and incredibly attentive. Would stay here again and have recommended to all friends and family who are looking at visiting Krakow.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

jane

Liked: Cleanliness, amenities, property conditions & facilities
The Unicus Palace is a beautiful hotel. We had a wonderful stay. The rooms were beautiful and the beds were very comfortable. The staff were very helpful going out of thier way to help.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Anjela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice in the very good location. The room was spacious It was very hard to find, because hotel doesn’t have its name displayed in a form that can be seen. I found it very inconsiderate to customers as I had to walk back and forth on the street with luggage and it was stressful. My room wasn’t ready at 2pm and although 3pm is official check in time, most hotels would have it ready
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Great hotel, fantastic location and gorgeous rooms and lovely breakfast. Would definitely stay there again and recommend.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was very nice and helpful. Great location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
The room was spotless, staff very helpful and location excellent.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a great location

Lovely hotel in a great location, comfortable rooms, helpful and pleasant staff. Overall a pleasant stay.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful hotel spotless staff are nice. Could not fault it.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
What a beautiful hotel. The receptionist was welcoming and spoke perfect English. The decor with the mix of old and new was really well done, fresh and spotlessly clean. Nice touches with cups and saucers, iron, safe and a long shoe horn i didn't know I needed in my life until now!! We enjoyed the sauna which was free to use. Brilliant location to explore the old town and elsewhere in Krakow. Would definitely stay here again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent great location and next to loads of lovely restaurants
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Menai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. Its location was perfect, just a 2 minute walk to the square. The room was outstanding and very clean and the staff were very friendly and helpful. The breakfast was lovely with lots of different options. I would definitely stay here again if I return to Krakow.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Witold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean . Perfect location, close to everything .
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Zhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the heart of the old town. It’s super clean and convenient to everything. We really enjoyed our stay.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Neill

Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel in the old town with easy walking access to restaurants and bars.
Stayed 2 nights in May 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely breakfast and lots of choices, nice staff and customer oriented. The lady remembered the next day that I wanted oatmilk with my coffee, great service
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

ARKAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly, welcoming and professional. Thanks
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mathias

Liked: Cleanliness, amenities, property conditions & facilities
Location excellent Clean Staff excellent
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a suite on the top floor. Very spacious, modern, clean. The hotel is a renovated palace built in the 17th century. The breakfast buffet was the best we had while in Europe, in addition to be able to have made to order pancakes , omelets.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Amy Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel right in the old town. Area around the hotel nice and quiet.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean and comfortable. Great location and easy access to center of Krakow and great restaurants.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location to walk anywhere in old town Krakow. Close to town Main Square. Easy walk from train station.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Hildepilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay, hotel with great hospitality

Lovely hotel which is located very close to the main square. Alot of nice restaurants near by. Staff showed great hospitality.
Stayed 4 nights in Apr 2025