Located close to Petronas Twin Towers and Suria KLCC Shopping Centre, THE FACE Style Hotel provides dry cleaning/laundry services, a gym, and a restaurant. Stay connected with free in-room WiFi.
Located in Kuala Lumpur, THE FACE Style Hotel is in the city center. Suria KLCC Shopping Centre and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square. Looking to enjoy an event or a game while in town? See what's going on at Bukit Jalil National Stadium. Visit our Kuala Lumpur travel guide
Lobby 2, 1020 Jalan Sultan Ismail, Kuala Lumpur, 50250
What's nearby
Kuala Lumpur Forest Eco Park
3 min walk - 0.3 km
Suria KLCC Shopping Centre
12 min walk - 1.0 km
Petronas Twin Towers
14 min walk - 1.2 km
KLCC Park
14 min walk - 1.2 km
Pavilion Kuala Lumpur
3 min drive - 1.9 km
Getting around
Bukit Nanas Station
5 min walk
Kuala Lumpur Sultan Ismail Station
16 min walk
Subang (SZB-Sultan Abdul Aziz Shah)
34 min drive
Restaurants
Wariseni
5 min walk
Cafe: In House
2 min walk
The Morning After
6 min walk
Deepblue
1 min drive
warung leman'ja the boss
7 min walk
About this property
THE FACE Style Hotel
Upscale hotel near Petronas Twin Towers
Located close to Suria KLCC Shopping Centre and KLCC Park, THE FACE Style Hotel provides dry cleaning/laundry services, a gym, and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
An outdoor pool and a children's pool
Free self parking, plus valet parking (surcharge)
Buffet breakfast (surcharge), a porter/bellhop, and luggage storage
Concierge services, a front-desk safe, and a 24-hour front desk
Room features
All 385 rooms offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
Down comforters and rollaway/extra beds (surcharge)
Bidets, free toiletries, and hair dryers
55-inch Smart TVs with satellite channels
Wardrobes/closets, electric kettles, and daily housekeeping
Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–10:00 PM.
How much does it cost to stay at THE FACE Style Hotel?
As of 24 October 2026, prices found for a 1-night stay for 2 adults at THE FACE Style Hotel on 23 November 2026 start from AED 324, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is THE FACE Style Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at THE FACE Style Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at THE FACE Style Hotel?
Check-out is at noon. Late check-out is available for a fee.
Where is THE FACE Style Hotel located?
Located in Golden Triangle, this hotel is within a 15-minute walk of Petronas Twin Towers and Suria KLCC Shopping Centre. KLCC Park and Pavilion Kuala Lumpur are also within 1 mi (2 km). Bukit Nanas Station is only a 5-minute walk and Dang Wangi Station is 7 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
THE FACE Style Hotel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Breakfast - wide range of options but the hot food was cold despite being the first ones there.
Initial reception staff woman was not friendly or welcoming at all. During the afternoon we asked for additional towels and the reception staff said this is chargeable which is odd for a hotel. But the receptionist at that time who was a friendly gentleman provided additional face towels.
The room was spacious and kept in good condition. AC was functional in the room.
Unfortunately there was always one lift under maintenance so moving up 36 to 51 floors did take some time.
Nice location and walkable to nearby attractions in KLCC. Room is so comfortable at size and especially rooftop pool for great view. I like this hotel at all.
The room was spacious and well organized. The concierge was very helpful. The breakfast was very good also and above all the pool was amazing with a splendid view during the day and at night
Large two bedroom two bath room. Staff was friendly and helpful. Our room, on the A side didn’t have a great view, but up on the top floor you can see the KL skyline. Room came with a combo washer/dryer which was beneficial to have.
Probably the best rooftop pool view in KL. Rooms are clean and very spacious. However, reception was understaffed; even checking out took several minutes. Staff were polite.
Wayfinding from carpark can be improved.
we were stranger and did not know what to expect... but the hotel accommodation and concierge staff made us feel safe and at home. imagine travelling for a vacation for 12 of your family...on a DIY arrangement. stressfull right! but with the staff of The Face Style Suites made it stress free...they were able to address my question and the service is beyond what we imagine. VIP at a low cost price.
We stayed at the face july 2024.
The appartment was very good and clean. Beds were made every day. Location is very convenient for main atrractions in KL. Always a taxi just outside the hotel.
THE POOL - is superb. Really infinity with the most insane view. Really dont think you get it better KL.
In daytime not too many people, in the evening quite crowded for phototaking. But its understandable cause its so beautifull.
Breakfast good. Station where they make eggs the way you want.
All in all - very recommendable especially for location and an insane beautifull rooftop pool.
Stayed 3 nights in Jul 2024
Verified review
6/10 Okay
Deepak
8 January 2025
Liked: Cleanliness, staff & service
Stayed in a suite for 3 nights. The rooms looked great and were very clean. There was a nice pool and deck on the top floors with a good view of the Petronas towers.
While the whole vibe of the place was upmarket, the suite lacked some basic amenities. No "do not disturb" signs (the other rooms on the floor had an electronic display for it, but not the one I was in with my family). A washer-dryer but nowhere to hang the clothes. Big closets but not the most convenient for hanging up our clothes. A lack of hangers for towels and clothes in the bathrooms. A single remote controller for all 3 ACs in the suite. While I'm all for economizing on the amount of plastic used in remote controllers, it's a little annoying to go from room to room to change the temperature setting.
And the "influencers" on the top floors gumming up the works. I suppose there is no getting away from them anywhere...
Stayed 3 nights in Dec 2024
Verified review
2/10 Terrible
Yaimar
1 April 2025
Disliked: Cleanliness, staff & service, amenities
CHECK THIS …The staff wasn’t attentive, I lose my skirt at the pool and they literally did nothing to help me , I asked for recommendations for spa as long as the property doesn’t have any and they told me SORRY WE DONT KNOW, at the front desk they were very rude every time I needed to go asking for something even at the last minute of my stay, even when I called before leaving the room to the concierge to take my bags they took soo long to do it that even my taxi arrived i checked out with deposit in cash to be refunded and I still needed to wait 2 time for my bags, besides that since I arrived there they never cleaned the room even when the sign was to do it ! They cAme one time asking if I wanted something… I mean … overall such a bad experience, the pool is amazing and also the views, very comfortable room but besides that … i would never stay there again, not even if they pay me 🙂
(23-30Dec2024)
Pro:
- Location (10-30min walking distance to most malls and restaurants)
- Easy for GRAB("Uber in Asia")
- Pool is soo nice (However, crowded)
- 6min walk to Anytime fitness (Quill City Mall)
- 6min walk to the train station
- Huge apartment (Suite with one bedroom)
- Wash and dryer for cloth!!
- Awesome views
- Gym only for those who run or do very simple workout
- Smart TV
- Staff really trying their best to assist with anything!
- Fast checkout
Cons:
- Dirty carpet on the living room
- 1 mirror in the whole apartment
- Shelves was very dusty
- Need to buy washing machine powder (The one they provide they use it to wash the dishes and cloth... )
- Elevator (could take up to 10min during busy times)
- Room cleaning: Missed one day during our stay
- Late room cleaning 6pm..
- bedroom door was patched up they probably didn't paint it over after the patching
- Longest check-in I have ever experience in my traveling life
- I paid for breakfast, however ended just going there 2-3 times as the food was not for my taste.
- Not allowed to move sunbeds, 50% of the few sun beds will be in the shadows
Note: there is multiple hotels/Airbnb in same building. Hence, the facility is not optimal for the amount of people staying there during busy times.
Conclusion:
I would stay there again, but probably not if I have to pay the same rate again.