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The Gardens Hotel and Residences

2.0 star property

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Outdoor pool
Room
Lobby
Gym
Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Kitchen
  • Pool
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 37 of 37 rooms

Deluxe Twin Room

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Deluxe Room (1 Bed)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room (1 Bed)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

Deluxe Single Room

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Family Room (Executive Deluxe)

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Double Room

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Deluxe Single Room

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Deluxe Twin Room

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Family Room (Executive Premier)

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Premier Triple Room

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

Deluxe Triple Room

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

Deluxe Room (1 Bed)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
  • Sleeps 1
  • 1 Twin Bed

Family Room (1 Bedroom Deluxe)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Separate bedroom
Bidet
Microwave
Minibar
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Premier Single Room

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room (2 Bed)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

Premier Twin Room

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Premier Double Room

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Deluxe Room (2 Bed)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
  • Sleeps 3
  • 3 Twin Beds

Family Room (2 Bedroom Deluxe)

Highlights

Air conditioning
Kitchen
Refrigerator
2 bedrooms
Bidet
Microwave
Minibar
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Room (1 Bed)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
  • Sleeps 3
  • 3 Twin Beds

Premier Room (1 Bed)

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Deluxe Room (2 Bed)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

Deluxe Room (2 Bed)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
  • Sleeps 1
  • 1 Twin Bed

Premier Room (2 Bed)

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

Family Room (2 Bedroom Premier)

Highlights

Air conditioning
Kitchen
Refrigerator
2 bedrooms
Bidet
Microwave
Minibar
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Premier Room (2 Bed)

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Premier Room (2 Bed)

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Family Room (1 Bedroom Premier)

Highlights

Air conditioning
Kitchen
Refrigerator
Separate bedroom
Bidet
Microwave
Minibar
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Premier Room (2 Bed)

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Premier Room (1 Bed)

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Premier Room (1 Bed)

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

Family Room (Deluxe)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Double Room Single Use

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Deluxe Triple Room

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

Deluxe Double Room Single Use

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Premier Double Room Single Use

Highlights

Air conditioning
Kitchen
Refrigerator
Bidet
Microwave
Minibar
Coffee/tea maker
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
The Gardens, Mid Valley City, Kuala Lumpur, 59200

What's nearby

  • Mid Valley Megamall - 7 min walk - 0.6 km
  • University of Malaya - 19 min walk - 1.6 km
  • Kuala Lumpur Sentral - 3 min drive - 2.3 km
  • Berjaya Times Square - 6 min drive - 5.3 km
  • Pavilion Kuala Lumpur - 7 min drive - 6.5 km

Restaurants

  • Alexis
  • Red Box Karaoke
  • Banana Bro
  • The Han Room
  • PUTIEN - The GardensMall 莆田

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: High-speed internet

Food and drink

  • A bar/lounge

Things to do

  • Fishing
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Shopping

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Towels provided

Entertainment

  • Cable/satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Property payment types

Important information

Property is also known as

Gardens Hotel Kuala Lumpur
Gardens Kuala Lumpur
The Gardens Hotel Residences

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The Gardens Hotel and Residences Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 56 reviews
Rating 8 - Good. 23 out of 56 reviews
Rating 6 - Okay. 3 out of 56 reviews
Rating 4 - Poor. 2 out of 56 reviews
Rating 2 - Terrible. 1 out of 56 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

8/10

Very convenient location, next to the shopping mall. Room is big n comfy but getting a bit old. Breakfast is good w lots of variety. Staff is helpful and polite. However I still find it's over priced
Stayed 5 nights in May 2018

2/10

Already paid for two rooms via hotels.com The hotel staffs just debited my credit card without my permission as they did not receive the confirmation from hotels.com and they did not bother to follow up with hotels.com despite that I have presented all the proof I can provide. Still waiting for a reply from the hotel for a refund.
Stayed 2 nights in May 2018

8/10

Stayed 1 night in May 2018

10/10

Stayed 1 night in May 2018

8/10

The hotel is linked to a mall where you find many luxuary shops as well normal shops and restaurants.
Stayed 1 night in May 2018

8/10

10/10

Close to food, close to station, close to mall, close to everything.
Stayed 1 night in Apr 2018

10/10

We absolutely loved our stay at The Gardens! We had a short stay in the hotel section and a longer stay in the Residences and are a family of 4. The 2 bedroom apartment was just perfect for us - wonderful balcony, great views, well equipped kitchen, comfy beds, good choice of pillows, lovely bathrooms and the BEST SHOWER EVER! The breakfast was great - good range and a lovely restaurant space. Our kids especially loved the sushi and dumplings and we loved the dahl and roti made to order. The staff couldn't have been better and easily accommodated our requests. The area was perfect - so many food options in the attached shopping areas and a really nice general area. Perfect!

10/10

Staff very friendly and efficient and courteous

10/10

6/10

During check in was told by receptionist no reservations made despite payment already collected by Hotels.com. Staff was rather impolite with tone of voice in handling the matter. Room was extremely small unlike what was shown in photo during check in. Saving grace was thrir buffet spead & convenient location of the hotel to mall. But getting in & out of the hotel was a nightmare. Took 45mins just to exit the hotel on Sunday 3pm by car. Monorail or train isn't an option for this hotel.
Stayed 1 night in Feb 2018
This review was submitted before 2018 and has not been verified.

10/10

The room is very cosy & comfortable. The hotel is located next to the big shopping mall with many restaurants, popular retail shops & supermarket. However the traffic conditions nearby is very busy and quite away from local place of interests.
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10

Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10

Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10

Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10

excellent hotel, good location
Stayed 2 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

6/10

Boring is the word and overpriced.se have stayed at the Mandarin in KL or a similar prize It has far more to offerThe corridor had a mouldy smell.The rooms were really boring Wontbook this hotel Gain
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10

這間酒店周圍有shopping mall連貫，食肆很多選擇，非常方便。房間雖然舊了一點點，但也相當整潔，是一間不錯的酒店，下次旅程都會選擇。
Stayed 1 night in Oct 2017
This review was submitted before 2018 and has not been verified.

10/10

Nice staff and hotel!
Stayed 3 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10

Very convenience location and bed is comfortable.
Stayed 2 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10

Stayed 2 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10

The room was clean and breakfast was good. If only the hotel front desk staff could be a bit more helpful, it would be a perfect place to stay for your holidays.
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

10/10

Conveniently linked to Garden malls and mid valley mall which many good restaurants and eating places. Buffet breakfast is good.
Stayed 2 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

10/10

Pleasant. Staff service in various areas very good. Room can be improved. AirCon not cold.
Stayed 3 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10

I have stayed in Garden many times. Service has improved a lot over time. Location is the main plus point as it is connected to Garden and Mid Valley Mall. Room is clean, modern with a nice toilet having both shower and bath tub. For this trip they upgraded my room to executive floor which I am able to access to lounge. When you made booking through hotel.com or 3rd party sites these rarely happen.