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Aparthotel

The Robertson Kuala Lumpur

3.5 star property
Family-friendly aparthotel with free parking connected to a shopping center in Kuala Lumpur

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Photo gallery for The Robertson Kuala Lumpur

Outdoor pool, open 9:00 AM to 5:00 PM, pool umbrellas, sun loungers
Interior
Executive Suite, Multiple Beds, Non Smoking | Living area | 42-inch flat-screen TV with cable channels, TV
Premier Suite, 1 Queen Bed, Non Smoking | 2 bedrooms, individually decorated, individually furnished
Outdoor pool, open 9:00 AM to 5:00 PM, pool umbrellas, sun loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Pool
  • Washer
  • Outdoor Space
  • Kitchen
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premier Suite, 1 Queen Bed, Non Smoking

Premier Suite, 1 Queen Bed, Non Smoking | Living area | 42-inch flat-screen TV with cable channels, TV

Premier Suite, 1 Queen Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Bedrooms, Non Smoking

Deluxe Suite, 2 Bedrooms, Non Smoking | Living area | 42-inch flat-screen TV with cable channels, TV

Deluxe Suite, 2 Bedrooms, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Royal Suite, 3 Bedrooms, Non Smoking

Royal Suite, 3 Bedrooms, Non Smoking | Living area | 42-inch flat-screen TV with cable channels, TV

Royal Suite, 3 Bedrooms, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
  • 70 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for Executive Suite, Multiple Beds, Non Smoking

Executive Suite, Multiple Beds, Non Smoking | Living area | 42-inch flat-screen TV with cable channels, TV

Executive Suite, Multiple Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
  • 70 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier Suite, 2 Queen Beds, Non Smoking

Premier Suite, 2 Queen Beds, Non Smoking | Living area | 42-inch flat-screen TV with cable channels, TV

Premier Suite, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
No 2, Jalan Robertson, Kuala Lumpur, Federal Territory of Kuala Lumpur, 50150

What's nearby

  • Petaling Street - 9 min walk - 0.8 km
  • Berjaya Times Square - 10 min walk - 0.9 km
  • Merdeka Square - 15 min walk - 1.3 km
  • Pavilion Kuala Lumpur - 15 min walk - 1.3 km
  • Petronas Twin Towers - 2 min drive - 1.6 km

Getting around

  • Imbi Station - 13 min walk
  • Kuala Lumpur Masjid Jamek Station - 14 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive

Restaurants

  • ‪Jamaica Blue Fine Coffees - ‬1 min walk
  • ‪Garden Terrace Cafe - ‬3 min walk
  • ‪May King Restaurant MKP Lum Mee - ‬2 min walk
  • ‪Vcr - ‬5 min walk
  • ‪8Haus 八號 - ‬6 min walk

About this property

The Robertson Kuala Lumpur

Family-friendly aparthotel with free parking connected to a shopping center in Kuala Lumpur
Along with an outdoor pool, this aparthotel has a restaurant and a fitness center. Self parking is free. Additionally, a sauna, a rooftop terrace, and a coffee shop/cafe are onsite. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a washing machine and a dining area, and other amenities include free WiFi and a sitting area.
The Robertson Kuala Lumpur offers 90 air-conditioned accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 42-inch flat-screen televisions come with cable channels.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Malay

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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured self parking on site

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Stovetop

Dining

  • A coffee shop/cafe
  • A restaurant

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Laundry detergent
  • Washing machine

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Designated smoking areas

Services and conveniences

  • ATM
  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Vending machine

Location highlights

  • Connected to a shopping center
  • In a shopping district
  • In the city center
  • Near a hospital
  • Near a train station

Things to do

  • Children's pool
  • Gym
  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 46 floors
  • 90 units
  • Built in 2018
  • Garden
  • Gated community
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 2:00 AM
The check-in location differs from the property location; go to: [The Robertson Residence South Tower’s lobby]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 150 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

Pool access available from 9:00 AM to 5:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Robertson Kuala Lumpur Apartment
Robertson Kuala Lumpur
The Robertson Kuala Lumpur Aparthotel
The Robertson Kuala Lumpur Kuala Lumpur
The Robertson Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

Does The Robertson Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–5:00 PM.

Is The Robertson Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Robertson Kuala Lumpur?

Self parking is free at this property.

What time is check-in at The Robertson Kuala Lumpur?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at The Robertson Kuala Lumpur?

Check-out is at 11:00 AM.

Does The Robertson Kuala Lumpur provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Robertson Kuala Lumpur located?

This family-friendly Kuala Lumpur aparthotel is located in a shopping district, within 1 mi (2 km) of Petaling Street, Pavilion Kuala Lumpur, and Merdeka Square. Petronas Twin Towers and Malaysian Houses of Parliament are also within 3 mi (5 km). Imbi Station is 13 minutes by foot and Bukit Bintang Station is 13 minutes.

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The Robertson Kuala Lumpur Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 66 reviews
Rating 8 - Good. 15 out of 66 reviews
Rating 6 - Okay. 11 out of 66 reviews
Rating 4 - Poor. 6 out of 66 reviews
Rating 2 - Terrible. 10 out of 66 reviews

6.8/10

Cleanliness

10/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10

Very decent value in a great location, close to chinatown and food markets and catholic church next door. Safe security complex with swipe cards used to get around. decent sized swimming pool.
Stayed 3 nights in Apr 2025

8/10

Wonderful staff Nice area Great hot water Good wifi
Stayed 28 nights in May 2023

8/10

Excellent location
Stayed 1 night in Nov 2022

10/10

It was very good for holidays.
Stayed 13 nights in Jul 2023

10/10

Stay was good with good view during my stay. Overall good vibes.
Stayed 3 nights in Nov 2023

10/10

Clean, reception give fast response to our query..
Stayed 1 night in Apr 2023

10/10

Great
Stayed 2 nights in Mar 2023

8/10

Everything is perfect. Beds sheets could be cleaned better.
Stayed 4 nights in Nov 2023

8/10

it was pleasantly good...
Stayed 6 nights in Feb 2023

8/10

Super Lage
Stayed 3 nights in Jan 2024

10/10

This property was one of the best, neat and clean properties that I have fin.
Stayed 3 nights in Mar 2023

10/10

The flat was comfortable and cosy. Easy to relay messages through whatsapp. Price is reasonable.
Stayed 3 nights in Mar 2023

2/10

People are very rude I stayed 10 days place is very filthy and old furniture never again
Stayed 10 nights in Jun 2023

6/10

Bed was filled with hair n sofa was half broken But room was big n relatively clean for the price
Stayed 2 nights in Aug 2023

10/10

OK
Stayed 2 nights in Sep 2023

4/10

The room has beautiful views, rooms set up good. Cleanness is very poor. There are so much of very tiny(smaller than poppy seeds)found claw around the drainage area in the bathroom , every where and on dinner table. Front desk service is good.
Stayed 2 nights in Sep 2023

4/10

My dad who’s fairly fit, sat down on a chair in the apartment and it gave way, hurting his back. We checked the other chairs and turns out a lot of the screws were loose. The shower pipe was also leaking. Otherwise, it would have been a good stay.
Stayed 3 nights in Sep 2023

8/10

It has a bit of a view (in some rooms), decent pool (open when it is not raining?!) and gym. It is a decent place for a good price. In my case specifically, I am very afraid of heights yet the balcony to the washing machine is wide open, down all the way. One aircon didn't work and my dryer did not work properly but your mileage may vary.
Stayed 7 nights in Feb 2023

6/10

Not clean
Stayed 2 nights in Jul 2023

6/10

Master bedroom faucet is not working well, running very slow. Cleanness is poor. There are multiple very tiny tiny (smaller than poppy seeds)bugs claw everywhere, especially around the drainage hole in bathroom and especially on dinner table (creamy surface, easily spitting them) the covers which cover the furnitures are poor condition. Rooms are big and very comfortable with beautiful views. Staffs are nice.
Stayed 6 nights in Sep 2023

4/10

Very bad smell inside the Room.
Stayed 2 nights in Jan 2023

8/10

Very good alternative to a hotel. You get a large space, much larger than a hotel scbs you have a separate living area so you don't need to sit on the bed when in the room. Location is perfect for me, J.Alor, BB, Sri Ganesh, chinatown all walking distance. Security attitude at the swimming pool was very bad, they could do with replacing the security with a customer service attendant! He was only there to tell people what not to do, wanted to exert some sort of power over people. He needs to be moved to a different area, away from guests and customers. (I hope you're reading this Robertson)(Fri 17.2 1.30pm) Overall a nice stay and would consider again.
Stayed 2 nights in Feb 2023

6/10

Easy to locate. Check in was a breeze.Cleanliness was disappointing. Very Dusty and musky smell. Food crumbs found on dining chairs. Toilet smell of urine with blood stain on toilet bowl. Toilet floor need a good scrubbing especially the shower area.we actually need to disinfect the room and blast the Aircon to get rid of the musky smell, and wiped and mopped the entire apartment as it's just too dusty.requested for late check out weeks before the trip but only got a reply on the day itself via Whatsapp after we have already checked out 🙄.
Stayed 2 nights in Nov 2022

2/10

Save yourself the headache and money and book elsewhere. Where do I start… Firstly there was no bathroom towels, the sofas smelled and was covered by a sheet. The floor hasn’t been mopped. Bathroom smelled like urine, which wasn’t a pleasant smell. I spoke to a few of the other guests and they mentioned the same issues. I asked the front reception for a refund and was informed me that I needed to contact customer service. So I asked to change rooms and the same issue.
Stayed 3 nights in Sep 2023

2/10

The Robertson, KL is disappointing place to stay in. 1) Hygiene - Hygiene is appalling. The floors doesn't look it was vacuum or wipe. It felt sticky and there were stains found around the suite. Towels had stains everywhere. 2) Amenities/Houskeeping - Hotel did not refresh room properly. Towels were not promptly replace before check-in. Towels were of bad conditions too, and was not well-washed. 3) Air-con - Air-con's has issues, its temperature system was not fully functional and at times 28'c felt like it was 18'c. 4) Customer Service - Service was slow in reply and not helpful.
Stayed 3 nights in Oct 2023