Xcape Resort at Taman Negara

3.0 star property
Hotel in Kuala Tembeling with a 24-hour front desk and a coffee shop

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Photo gallery for Xcape Resort at Taman Negara

Exterior
Lobby
Lobby sitting area
Breakfast for a fee
Family Quadruple Room
Escape to Xcape Resort at Taman Negara, where lush surroundings and adventure meet. Unwind with a coffee in the garden or explore nearby via ecotour or boat tour; enjoy high-speed WiFi, dry cleaning services, and karaoke in the evening.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning
The current price is AED 164
AED 203 total
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

Family Quadruple Room

Highlights

Air conditioning
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Daily housekeeping
  • Desert view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Triple Room

Highlights

Air conditioning
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Double or Twin Room

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

About the neighborhood

Map
Lot 818, Kampung, Kuala Tembeling, Pahang, 27000

What's nearby

  • Taman Negara Tourist Information Center - 5 min walk - 0.5 km
  • Taman Negara National Park - 5 min walk - 0.5 km

Restaurants

  • ‪Ann Restaurant - ‬3 min walk
  • ‪Mutiara Taman Negara - ‬14 min walk
  • ‪Seri Mutiara - ‬14 min walk
  • ‪Restaurant Family - ‬7 min walk
  • ‪Wan's Floating Restaurant - ‬7 min walk

About this property

Xcape Resort at Taman Negara

Property highlights
At Xcape Resort at Taman Negara, you can look forward to a coffee shop/cafe, an arcade/game room, and a business center. In addition to a restaurant, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Breakfast (surcharge), karaoke, and a billiards/pool table
  • Barbecue grills, 1 meeting room, and a 24-hour front desk
Room features
All 80 rooms boast comforts such as air conditioning.
More amenities include:
  • Bathrooms with showers

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Karaoke
  • Outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 7:00 PM

Property is also known as

Xcape Resort Taman Negara Kuala Tahan
Xcape Resort Taman Negara
Xcape Taman Negara Kuala Tahan
Xcape Taman Negara
Xcape Resort at Taman Negara Hotel
Xcape Resort at Taman Negara Kuala Tembeling
Xcape Resort at Taman Negara Hotel Kuala Tembeling

Frequently asked questions

Does Xcape Resort at Taman Negara have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–7:00 PM.

Is Xcape Resort at Taman Negara pet-friendly?

No, pets are not allowed at this property.

How much is parking at Xcape Resort at Taman Negara?

Self parking is free at this property.

What time is check-in at Xcape Resort at Taman Negara?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Xcape Resort at Taman Negara?

Check-out is at noon.

Where is Xcape Resort at Taman Negara located?

Situated in Kuala Tembeling, this hotel is within a 10-minute walk of Taman Negara Tourist Information Center and Taman Negara National Park.

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Reviews

Xcape Resort at Taman Negara Reviews

6.8

6.0

Cleanliness

7.8

Location

7.0

Staff & service

6.6

Eco-friendliness

6.0

Property conditions & facilities
Rating 10 - Excellent. 22 out of 123 reviews
Rating 8 - Good. 33 out of 123 reviews
Rating 6 - Okay. 42 out of 123 reviews
Rating 4 - Poor. 18 out of 123 reviews
Rating 2 - Terrible. 8 out of 123 reviews

Reviews

8/10 Good

Eric

Liked: Staff & service, property conditions & facilities
Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Iulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to say, air conditioning in rooms, bathrooms had toiletries. Sheets are super clean, breakfast in the morning. We liked the roti and curry and extra coffee. Small mini mart next door, loads of on-street parking. Walkable to the jeti in 15min albeit up a small steep slope. Quiet night except the mosque call at 5:45am each morning
Stayed 2 nights in Jun 2024

6/10 Okay

Steve

Disliked: Property conditions & facilities
False advertising with the pictures of a pool as this was empty and i couldnt see signs that this was temporary. A bit of a trek from the National Park after a long day. When asked the staff were happy to shuttle you from the hotel to the jetty. The staff were all pleasant.
Stayed 3 nights in Sep 2023

6/10 Okay

SALWANI BINTI MOHD SALLEH

Disliked: Amenities, property conditions & facilities
The cabinet door fell off when we opened. No television, tissue, telephone, iron in the room. Towel n toilet mat is not provided, need to ask, given later at night, and quantity not as it should be. Fridge smells bad. Aircond filter no maintenance, we need to clean on our own, only then feel cold.
Stayed 2 nights in Sep 2022

6/10 Okay

Cristian

Disliked: Cleanliness, staff & service, property conditions & facilities
Falta mucho mantenimiento y cuidado del exterior.
Stayed 2 nights in May 2025

4/10 Poor

Brolin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t book this just for the pool, that’s for sure. Not like the photo on the booking. The room was really dirty, lizard poop on the walls that wasn’t even fresh, the light fixtures had a thick layer of dust on them. The beds and linen were seemingly clean though. I was a little annoyed because the listing said this place had laundry and then when I asked the front desk he referred me to a woman in town (not close) to take it to and pay her to do it. The hotel is not super close to the main area but the staff will drive you in the hotel truck if you ask them and for driving it is very close. I don’t know if they run their own river tours ever but he referred us to another company for this as well which makes the photos on their listing a bit misleading since they show boats on the River. It was very cheap though
Stayed 2 nights in Mar 2025

4/10 Poor

MATHILDE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Vraiment très déçue de cet hôtel. Il nous avait été conseillé comme l’hôtel un peu “chic” de Taman Negara et ce fut tout l’inverse. Le personnel à la réception ne parle quasiment pas anglais, ils n’ont pas su répondre à nos interrogations concernant les activités à faire sur place, la chambre était tes limite niveau propreté. La salle de bain…. Très sale. Une douche qui ressemblait plus à un petit filet d’eau (froide) avec du carrelage autour en digne de cabine de douche. Eau du robinet à moitié marron. Toilette sale. Seul point positif : la Clim. Petit dej vraiment pas bon. “Piscine” vide et inutilisable. Hôtel un peu excentré du centre ville. Bref je ne conseille pas du tout cet hôtel.
Stayed 1 night in Oct 2024

6/10 Okay

Caroline

Disliked: Cleanliness, property conditions & facilities
Het hotel is onverzorgd, badkamer te akelig, stank en schimmel overal. Wel warm water, maar handdoeken zien er viezig uit. Beddengoed ruikt absoluut niet fris. Airco is koud maar maakt erg veel lawaai. Personeel niet hartelijk. Alleen bij ontbijt een glimlach en de jongens van de shuttle waren wel vriendelijk. Ligging best nog eindje heuvel op in de warmte maar na een dag bleek dat ze ook een shuttle hadden. Het hele hotel deed sfeerloos aan. Gelukkig hebben we er alleen maar geslapen en gedoucht. Jammer dat we overal om moesten vragen informatie over bijvoorbeeld wifi en shuttle bij aankomst geven komt prettiger over.
Stayed 2 nights in Sep 2024

10/10 Excellent

reah

Liked: Staff & service
VE: The reception staff were exceptionally helpful & welcoming. It was great to have 2 pillows provided per person, instead of having to ask for them. Toiletries, water & coffee, sugar were welcomed, but no creamer/"milk". Breakfast food was great (but the coffee was terrible - weak, awful taste) Minimart was basic, but good. -VE: The property is just old & tired & obviously difficult to maintain. The housekeeping/maintenance staff obviously have a tough job. Mould in the bathrooms & corners of bedroom. Smelly. Sheets too small for bed, old & discoloured, with a "smell". No TV at all. Not a space we really wanted to return to after a hard day in the national park.
Stayed 2 nights in Aug 2024

6/10 Okay

Rikke

Disliked: Cleanliness, property conditions & facilities

En enkelt nat i Taman Negara

En enkelt overnatning under vores besøg i Taman Negara. Vi sov der kun. Havde vi skullet være længere, havde vi ikke valgt dette sted
Stayed 1 night in Jan 2024

10/10 Excellent

Amy, Shah alam, selangor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean with decent bed. No telephone but that is okay. Food was great. Recommended.
Stayed 2 nights in Sep 2020

10/10 Excellent

Lolita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay the room very clean and so comfortable.
Stayed 2 nights in Jun 2020

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keep up the Good work👍

The hotell is perfect and the stagg are friendly and approachable
Stayed 4 nights in Jan 2020

2/10 Terrible

WIAME

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remboursement petit déjeuner

Nous avons réservé deux nuits avec petit déjeuner. Ce dernier ne nous a pas été Servi. Ils nous ont dit à l’accueil que le petit déjeuner commence d habitude à 7h30 on a attendu jusqu’à 7h58 le petit déjeuner n’est toujours pas prêt alors qu on les a prévenu la vieille que notre départ est prévu pour 8h. D autant plus, que les draps sont sales. Comment procéder pour se faire rembourser svp?
Stayed 2 nights in Aug 2019

8/10 Good

Shana

Liked: Staff & service

Best oke!

Na het lezen van de reviews wisten we niet goed wat te verwachten van het resort... Uiteindelijk was het beter dan we verwacht hadden! Ok, het is niet super proper, maar zeker wel doenbaar. Hier en daar een spinnetje in de badkamer en 1 avond werden we vergezeld van een salamander, maar je zit ook midden in de natuur dus dat namen we erbij... Je bent er uiteindelijk ook enkel om je te wassen en te slapen. Het personeel was daarenboven erg vriendelijk en de locatie is top. Het zwembad is een grote meerwaarde na een zweterige dag in de jungle! Prijs kwaliteit verhouding is het hotel zeker ok. Het onbijt buffet voor RM20 is zijn geld waard!
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
séjour un peu trop court mais cette étape en Malaisie nous a ravi. Accueil très sympa et la Cabane Café pour le dîner était parfait. Bémol = l’accès pas évident pour y arriver
Stayed 2 nights in Aug 2019

2/10 Terrible

Anne marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Annulation du fait de l’hotel

L’hotel A annulé nos 2 réservations pour problème liés à de grosses pluies...que n’ont pas constatées par d’autres voyageurs. Nous attendons d’etre Rembourses.Seule la note générale reflète ce que nous pensons puisque nous n’y avons pas séjourné.
Stayed 4 nights in Jul 2019

8/10 Good

Robert

Basic but fine

Just average all round. Lovely location and nice pool . Dormitories very basic and no food or service available.
Stayed 1 night in Jul 2019

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dejlig pool mit i regnskoven

Værelset vi fik var slidt og døren til terrassen itu (A3). Vi klagede og fik nyt meget bedre værelse senere på dagen. Derfor er vi tilfredse med servicen. Morgenmaden var til den skrabede side. Bordene vi sad ved kunne virkelig bruge en hovedrengøring. Poolen er ikke så stor men meget skøn og ren, hvilket var absolut dejligt. Ville ikke undvære pool i dette område!
Stayed 3 nights in Jul 2019

2/10 Terrible

Jannie, Leeuwarden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vies ranzige hotel!

Meest vieze hotel waar wij ooit zijn geweest. Alles is vies. De entree, de tafels, vloeren, stoelen en de kamer. Koelkast zat een laag schimmel in. Beddengoed was niet schoon. Lag een nagel in mijn bed. Wc lekte. Wc bril had allemaal vlekken. Te ranzig voor woorden. Wij boekten het ondanks de recensies. Wij dachten het valt vast wel mee. En een zwembad daar leek ons heerlijk. Vooral dit niet boeken.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Het hotel lig op een mooie locatie, wordt alleen erg slecht onderhouden. Als u dit verblijf boekt doe het dan zonder ontbijt, dit is echt slecht.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Hôtel vieillissant la propreté laisse à désirer Le plus : la piscine idéale après un trek en forêt
Stayed 2 nights in Feb 2019

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service

Not quite as advertised

The bar is set low in Taman Negara, most places are suited to backpackers. Our room was never very clean on our two night stay: upon arrival hairs on the toilet and toothpaste on the bathroom mirror, light fixture that didn’t work. Mostly disappointed in that there is no in-room WiFi as advertised; and no restaurant as advertised (only meal service at specified times).
Stayed 2 nights in Jan 2019

8/10 Good

Manoj, Kuala Lumpur, KL

Liked: Cleanliness, property conditions & facilities, room comfort
We booked for a dorm for four. But we were surprised when we went to the hotel as our room was upgraded to two twin chalets. Overall a pleasant stay with no disturbance. Only negative was the swimming pool, which had loads of chlorine in it.
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Besser andere Option wählen

Schimmel, dreckig, ist das Geld nicht wert. Allerdings kann man das Frühstücksbüffet umsonst mitnehmen, da es keinen interessiert, ob man hingeht oder nicht
Stayed 2 nights in Aug 2018