The Waterfront Hotel near Plaza Merdeka offers a refreshing retreat. Guests enjoy the poolside bar, on-site shopping mall, and meals at Cafe Via Mare. Families love the indoor and children's pools. Everyone values the in-room WiFi and helpful staff.
View all photos for Deluxe Twin Room With Compound View
Deluxe Twin Room With Compound View
Sleeps 2
View all photos for Deluxe Family Room with Compound View
Deluxe Family Room with Compound View
Sleeps 4
View all photos for Junior King Suite with Compound View
Junior King Suite with Compound View
Sleeps 2
View all photos for Premier Twin Room with City View
Premier Twin Room with City View
Sleeps 2
View all photos for Premier Twin Room With River View
Premier Twin Room With River View
10.010.0 out of 10
Exceptional
1 review
(1 review)
Sleeps 2
View all photos for Premier King Room With River View
Premier King Room With River View
Sleeps 2
View all photos for Premier Family Room with City View
Premier Family Room with City View
Sleeps 4
View all photos for Club Floor Twin Room
Club Floor Twin Room
Sleeps 2
View all photos for Club Floor King Room
Club Floor King Room
Sleeps 2
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Club Floor Family
Sleeps 4
View all photos for Club Floor 2 Bedroom Suite
Club Floor 2 Bedroom Suite
Sleeps 3
View all photos for Club Floor King Suite
Club Floor King Suite
Sleeps 2
View all photos for Deluxe King Room With Compound View
Deluxe King Room With Compound View
Sleeps 2
View all photos for Deluxe King
Deluxe King
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
32 sq m
1 bedroom
Sleeps 3
1 King Bed
View all photos for Deluxe Twin (Compound View)
Deluxe Twin (Compound View)
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Sleeps 3
2 Twin Beds
View all photos for Deluxe Family (Compound View)
Deluxe Family (Compound View)
1 bedroom
Sleeps 4
2 Queen Beds
View all photos for Junior King Suite (Compound View)
Junior King Suite (Compound View)
8.08.0 out of 10
Very good
1 review
(1 review)
52 sq m
Sleeps 3
1 King Bed
View all photos for Premier Twin (City View)
Premier Twin (City View)
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
32 sq m
Sleeps 3
2 Twin Beds
View all photos for Premier Twin (River View)
Premier Twin (River View)
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
Sleeps 3
2 Twin Beds
View all photos for Premier King (City View)
Premier King (City View)
City view
Sleeps 2
1 King Bed
View all photos for Premier King (River View)
Premier King (River View)
9.49.4 out of 10
Exceptional
13 reviews
(13 reviews)
Sleeps 3
1 King Bed
View all photos for Premier Family (City View)
Premier Family (City View)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Sleeps 4
2 Queen Beds
View all photos for Club Floor Twin
Club Floor Twin
32 sq m
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Club Floor King
Club Floor King
9.09.0 out of 10
Wonderful
9 reviews
(9 reviews)
1 bedroom
Sleeps 3
1 King Bed
View all photos for Club Floor Family (City View)
Club Floor Family (City View)
Sleeps 4
2 Queen Beds
View all photos for Premier King Suite (City View)
Premier King Suite (City View)
10.010.0 out of 10
Exceptional
1 review
(1 review)
City view
52 sq m
1 bedroom
Sleeps 3
1 King Bed
View all photos for Waterfront Premier King Suite (River View)
Waterfront Premier King Suite (River View)
8.08.0 out of 10
Very good
1 review
(1 review)
River view
52 sq m
1 bedroom
Sleeps 3
1 King Bed
View all photos for Waterfront Premier 2 Bedroom Suite (River View)
Waterfront Premier 2 Bedroom Suite (River View)
River view
52 sq m
Sleeps 3
1 King Bed and 1 Twin Bed
View all photos for Club Floor King Suite
Club Floor King Suite
52 sq m
1 bedroom
Sleeps 3
1 King Bed
View all photos for Club Floor 2 Bedroom Suite
Club Floor 2 Bedroom Suite
52 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Twin Bed
View all photos for Brooke Loft Suite
Brooke Loft Suite
Sleeps 4
View all photos for Nisa Addina Suite
Nisa Addina Suite
Sleeps 2
View all photos for Premier King Suite With City View
Premier King Suite With City View
Sleeps 2
View all photos for Waterfront Premier King Suite (River View)
Waterfront Premier King Suite (River View)
Sleeps 2
View all photos for Waterfront Premier 2 Bedroom Suite (River View)
Waterfront Premier 2 Bedroom Suite (River View)
Sleeps 3
View all photos for Premier King Room With City View
Premier King Room With City View
Sleeps 2
About the neighborhood
Located in Kuching, The Waterfront Hotel is connected to a shopping center. Sarawak Museum and Chinese History Museum are cultural highlights, and some of the area's notable landmarks include Golden Anniversary Bridge and Fort Margherita. Plaza Merdeka and Kuching City Mosque are two other places to visit that come recommended. Visit our Kuching travel guide
68, Jalan Tun Abang Haji Openg, Kuching, Sarawak, 93000
What's nearby
Sarawak State Legislative Assembly
8 min walk - 0.7 km
Plaza Merdeka
1 min walk - 0.1 km
Kuching Waterfront
3 min walk - 0.3 km
Sarawak Museum
7 min walk - 0.6 km
Fort Margherita
10 min walk - 0.9 km
Getting around
Kuching Intl. Airport (KCH)
20 min drive
Restaurants
McDonald's
2 min walk
Lau Ya Keng (阳春台 or 上帝庙food court)
2 min walk
Subway
5 min walk
Starbucks
2 min walk
SugarBun
2 min walk
About this property
The Waterfront Hotel
Upscale hotel near Kuching Waterfront
Located close to Plaza Merdeka and Golden Anniversary Bridge, The Waterfront Hotel provides a poolside bar, a shopping mall on site, and a coffee shop/cafe. The on-site restaurant, Cafe Via Mare, offers breakfast, lunch, and dinner. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
An indoor pool and a children's pool
Free self parking
Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
Luggage storage, smoke-free premises, and an elevator
Guest reviews say great things about the helpful staff
Room features
All 208 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
Showers, bidets, and free toiletries
Flat-screen TVs with cable channels
Wardrobes/closets, electric kettles, and daily housekeeping
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Roundtrip airport shuttle (surcharge) from 8:00 AM to 8:00 PM at scheduled times
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 64 for adults and MYR 35 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Restaurants on site
Cafe Via Mare
Things to do
Children's pool
Gym
Indoor pool
Shopping mall
Family friendly
Children's pool
Indoor pool
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business center
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Wheelchair-accessible parking
More
7 floors
Ballroom
Banquet hall
Built in 2015
Smoking not allowed
Room amenities
Bedroom
Premium bedding
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Shower
Slippers
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Minibar
More
Air conditioning
Desk
Free daily newspapers
Iron/ironing board
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property will be renovating from September 1 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
Select guestrooms
Guests will have access to the following alternate facilities during the renovation:
Business facilities
Indoor pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: MYR 100.00
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately MYR 64 for adults and MYR 35 for children
Airport shuttle fee: MYR 30 per person (one-way)
Airport shuttle fee per child: MYR 30 (one-way), (from 2 to 12 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Waterfront Hotel Kuching
Waterfront Kuching
The Waterfront Hotel Hotel
The Waterfront Hotel Kuching
The Waterfront Hotel Hotel Kuching
Frequently asked questions
Does The Waterfront Hotel have a pool?
Yes, this property has an indoor pool and a children's pool.
How much does it cost to stay at The Waterfront Hotel?
As of 27 March 2026, prices found for a 1-night stay for 2 adults at The Waterfront Hotel on 29 March 2026 start from AED 322, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Waterfront Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at The Waterfront Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at The Waterfront Hotel?
Check-out is at noon.
Does The Waterfront Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 8 AM–8 PM at scheduled times. A fee of MYR 30 per person applies.
Where is The Waterfront Hotel located?
Located in the heart of Kuching, this hotel is within a 5-minute walk of Plaza Merdeka and Kuching Waterfront. Golden Anniversary Bridge and Sarawak Museum are also within 10 minutes.
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Reviews
The Waterfront Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Breakfast was varied and mostly delicious. The staff service was par excellent. Loved the place.
James Clifton
Stayed 5 nights in Dec 2025
Verified
10/10 Excellent
Krishnar Muthukumarasamy
5 December 2025
Liked: Cleanliness, staff & service
Yes to both. Our side look is very ordinary. Dirty wall . Rundown walls and windows
Krishnar Muthukumarasamy
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
David
20 November 2025
Liked: Cleanliness, staff & service, amenities
Excellent staff location and environment.
David
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
MAS ILLAZREEN
3 November 2025
Liked: Cleanliness, staff & service, room comfort
Room on the club floor has water-seepage on the wall. Mirror is blurry , not properly cleaned.
Mould on the wall of the bathroom. It looks dirty and ignored by the cleaner.
We booked a premier 2-bedroom apartment. The main room was lovely, bright and great view of the river and the surrounding. The 2nd room and the common seating area had much improvements needed. The areas smell from a lack of sunlight and ventilation. While it is not possible to reconfigure the rooms, the 2nd bedroom and common seating area could benefit from brighter condition and air purifier.
Stella Yee Hoon
Stayed 3 nights in Sep 2025
Verified
6/10 Okay
Craig
27 September 2025
Liked: Staff & service, amenities
Bathroom fittings need renewed or updated. The festival karaoke was at the front of the hotel and the noise was horrific
Frühstücksbuffet mit kontinentalen, asiatischen und amerikanischen Speisen, alles sehr lecker. Sehr zuvorkommendes und freundliches Personal, saubere Zimmer, Shoppingcenter im gleichen Gebäude, nahe an der Waterfront und Zentrum
This is an old hotel. But it’s very charming. Not 5* but still good. Staff were all lovely. Breakfast buffet is amazing.
The gym is good. The pool
Is a nice environment but the water was cold. We enjoyed the pool bar a lot with a great view over the river.
It’s a well located hotel and the trips all pick up here.
Room was large and comfortable. Shower was excellent. We’d definitely stay again.
My stay at the Waterfront Hotel was the best hotel experience I have ever had. The length the staff will go to in order to meet your requests is simply amazing. The hotel has it's own app with which you can chat with the staff at all times - yes, even in the middle of the night. They are extremely helpful and courteous. The true stand out of this whole experience. If nothing else you should visit just for this.
Luckily, there are also other things to thoroughly enjoy at the Waterfront. There's the big and varied breakfast buffet where cooks will prepare custom omelets and Sarawak laksa for you, every day has a new flavor of freshly made fruit smoothies and a barista carefully prepares your coffee.
Then there's the pool area which has it's own bar. And let me tell you: the bartenders know what they're doing. Carefully crafted cocktails made to your exact specifications. You don't even have to ask for customization - they will make sure to ask you for it.
If shopping is your thing the hotel has a direct access to the Merdeka shopping center which has lots of stores. I just used it for the ATM though.
Rooms are kept very clean and you can pick when you want the room cleaned through a smart, little system located on the wall in the room. There's an option for privacy and one for cleaning. Cleaning was perfect. Also, I had a King River View room and the king size bed was amazing.
If you are going to Borneo make sure to stay at the Waterfront Hotel!
Jacob
Stayed 7 nights in Jul 2025
Verified
6/10 Okay
Verified traveler
15 July 2025
Disliked: Property conditions & facilities
Very tired property
Terrible check in experience , huge suite but extremely tired , free standing bathtub which was not fixed to the floor . Dirty carpet , windows not closing very well or with screws. Tired hotel, definitely not 5 or 4 star property. Limited buffet , forget the croissants , impossible to eat …
Stayed in a club room. Very easy checkin via the club lounge. Room was clean and comfortable and quiet. View over the river from the club lounge was beautiful. Cocktail hour 5-7pm had good quality food, including local food options to try, and reasonable quality wines. Direct access to shopping mall and easy walk to Chinatown and restaurants
Great location and very helpful staff. Rooms are looking a little dated but they are large and very comfortable. Great bed. Very good breakfast. A little black mould around the shower that should be removed. But this is a minor flaw for an otherwise excellent hotel.
The hotel is connected to the shopping mall so it's really convenient. We really enjoyed the club lounge (staff there is really nice!) and they even provide the airport transfer for free which is a big plus. We didn't expect too much of the hotel but the hotel is much nicer than the photo on their website. We strongly recommend to stay the club room if your budget allowed.
Dejligt centralt beliggende hotel i god 5 stjernet kvalitet. Vi havde et club floor værelse (meget smukt med høje vinduer og udsigt over floden). Adgang til lounge med inkluderet eftermiddags kaffe / te og diverse kager. Kl 17-19 happy hour med gratis vin, øl og enkelte cocktails og lækre småretter