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"Excellent service "

"Our stay was truly exceptional and exceeded all expectations. We were kindly upgraded to a suite which made our stay extra special. The space was generous with enough closet storage and a beautifully designed living room area that we all enjoyed in the evenings, it quickly became our movie night spot and kept our little one happily busy. The room was incredibly well thought out down to the smallest details. From the floor heating in the bathroom to the perfectly balanced lighting and seamless technology, everything felt intuitive, modern, and luxurious. You can truly feel the level of care that went into the design. Including the goodie bags with nappies, lotion, slippers and robe for my toddler. The hotel’s location is perfect. Baden-Baden is absolutely magical at this time of year. We’ve visited several major cities during the festive season, but the Christmas decorations here are on another level, elegant, charming, and unforgettable. Staying in a beautiful hotel right in the heart of it all made the experience even more special. Breakfast was exceptional with an impressive selection and even oysters. The service was excellent, the staff were helpful and genuinely welcoming. As a detail lover, I was delighted to see fine bone china Villeroy & Boch dining sets which perfectly reflect the hotel’s high standards. I truly wish I had planned to stay longer here but I will definitely return! Do not hesitate to book, the price point for a stay of this standard is unbeatable."

"You can walk thru the parking lot to Caracallas thermal waters…very convenient if the weather is freezing."

"Very clean room and comfortable. Plenty of parking spaces. The staff was wonderful, very polite and helpful. The breakfast was great too. Overall it is a wonderful hotel I recommend it highly!"

"The hotel is beautiful and in a prime location in Baden Baden. The staff were very helpful throughout our stay, and the Christmas market was literally on our doorstep. A must place to stay if you are lucky enough to visit."

"Beautiful hotel and the staff are incredible. Some of the best service we’ve ever had. The breakfast is amazing as well"

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"Reception was first class and location was within walking distance to the Christmas Markets!"

"Staff was very courteous and friendly"