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Kumamoto Hotel Castle

4.0 star property
In Chuo Ward, travelers find that perfect sweet spot where traditional Japanese charm meets modern convenience, all while enjoying excellent meals and service

Choose dates to view prices

Kumamoto Hotel Castle blends Japanese tradition with modern comfort in Chuo Ward. Enjoy Chinese cuisine at three on-site restaurants, relax at the bar, or use the dry cleaning/laundry services. Guests praise the attentive, helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
The current price is AED 158
AED 184 total
1 Jun - 2 Jun

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  • Restaurant
  • Air conditioning
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9.6 out of 10, Exceptional, 1,922 reviews
The price is AED 263
AED 298 total
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4000 for adults and JPY 2500 for children
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Kumamoto Hotel Castle pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Kumamoto Hotel Castle?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Kumamoto Hotel Castle on 1 June 2026 start from AED 158, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Kumamoto Hotel Castle?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Kumamoto Hotel Castle?

Check-out is at 11 AM.

Where is Kumamoto Hotel Castle located?

Located in Chuo Ward, this hotel is within a 10-minute walk of Kumamoto City Hall and Kumamoto Castle. Sakura Machi Kumamoto and Kumamoto-jo Hall are also within 15 minutes. Suidocho Tram Stop is 6 minutes by foot and Fujisakigumae station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

9.4

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 566 out of 1006 reviews
Rating 8 - Good. 341 out of 1006 reviews
Rating 6 - Okay. 71 out of 1006 reviews
Rating 4 - Poor. 18 out of 1006 reviews
Rating 2 - Terrible. 10 out of 1006 reviews

Reviews

Verified

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
We were enjoyed this hotel good location, services staffs are very friendly.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Shawnsteen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Castle view room is magical day and night!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Wai Him William

Liked: Cleanliness, staff & service, amenities
Excellent location for city centre and Kumamoto Castle and very good customer service, free parking for 2 nights. Overall comfortable stay and good location.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Peter Trent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very courteous.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient to many attractions and resturaunts. We would highly recommend this hotel to anyone who is visiting Kumamoto! I hope to return soon!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Beautiful view. Clean rooms. Great location.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Huy

Liked: Cleanliness, staff & service, room comfort
Breakfast menu fresh and delicious. Service was excellent. Rooms do need a small refresh in carpet and bed
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the Kumamoto Hotel Castle. The location was very convenient to all the local buses, lots of shopping and dining options, and many activities. Our room was very nice. We reserved the deluxe room, city view. It was extremely spacious, modern, and very comfortable. We highly recommend this hotel and will stay again next time we visit.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Micky Ka Hon

Liked: Cleanliness, staff & service, amenities
Large room with a view of kumamoto castle. Helpful and friendly staff Hotel is a bit dated, but full of amenities. Wood bed decorations falling off. Mess of wires and garbage behind bedside table.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and recently refurbished rooms. Was very comfortable, would recommend staying here.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jui-Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room we stayed in is very nice and modern. Hotel location is excellent with free onsite parking. Really recommend this hotel!!
Stayed 3 nights in May 2025
Verified

8/10 Good

Siang Hwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was right in front of the hotel although the number of lots are limited. Room is spacious. A shopping street is just a short walk away with retail outlets and eateries. Kumamoto castle is only a few minutes walk away.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Good location, had a great view of the castle, friendly staff, able to park right outside, nice interior, nice rooms. Felt a little too fancy for our simple selfs but every one was great. Highly recommend. Bar a little expensive though.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

KENICHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All services provided by the Hotel was excellent.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Very elegant hotel with a great history. The breakfast set is wonderful and we enjoyed it. We also got a very nice view of the castle.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Theresa

Liked: Cleanliness, amenities
Old hotel with spacious renovated room. conveniently located near castle and shopping. Free parking onsite was a major plus. Downside was the use of a room key with a huge key fob, most inconvenient to carry around. Service was impersonal but professional.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Aki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient location
Stayed 1 night in Oct 2024
Verified

8/10 Good

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with castle views

Wonderful hotel with views of Kumamoto Castle. However, the window in our room didn’t provide as good a view of the castle as we had expected. Hotel is lovely and the staff is wonderful.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient place to stay.

Friendly staff. Close to Castle easy to get to shopping areas and tram.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

CHUN WAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and comfortable. Good location and near shopping & eating area.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Darian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent very polite & accommodating, property was very clean the entire building inside & out. No complaints 10/10 would recommend when staying in Kumamoto
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good customer service.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

Very friendly staff. Got us into our room and hour early even! Great location for sight seeing and shopping. I plan on staying here again
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Pik Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very caring and helpful. The view and location is excellent.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Ako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy hotel and convenient to walk around downtown Kumamoto. Staffs are very polite, yet friendly and comfortable to stay there. Breakfast was creative to offer local specialty to try. Love the music (smooth jazz) that you can have in the guest room and dining area. Highly recommend to experience class hotel with long history where the emperors stayed in the past.
Stayed 1 night in Apr 2025