Verified review
10/10 Excellent
ZHENGWEI
8 October 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2026
SOTETSU GRAND FRESA KUMAMOTO
Property class: 3.5
Choose dates to view prices
Photo gallery for SOTETSU GRAND FRESA KUMAMOTO
Reviews
9.49.4 out of 10
Exceptional
Close to Kumamoto Castle, SOTETSU GRAND FRESA KUMAMOTO provides amenities like dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
The current price is AED 253
AED 253
AED 288 total
25 Oct - 26 Oct
Popular amenities
- Free WiFi
- Laundry
- Housekeeping
Room options
Check availability for these dates
Available filters for rooms
Showing 17 of 17 rooms
View all photos for Standard Twin room, Non-smoking (120cm bed <Single occupancy>)
Standard Twin room, Non-smoking (120cm bed <Single occupancy>)
- Sleeps 1
View all photos for Comfort Double room, Non-smoking (160cm bed <Single occupancy>)
Comfort Double room, Non-smoking (160cm bed <Single occupancy>)
- Sleeps 1
View all photos for Superior Double room, Non-smoking (160cm bed <Single occupancy>)
Superior Double room, Non-smoking (160cm bed <Single occupancy>)
- Sleeps 1
View all photos for Standard Double Room, Non Smoking (For Single Use)
Standard Double Room, Non Smoking (For Single Use)
9.89.8 out of 10
Exceptional
6 reviews
(6 reviews)
- 17 sq m
- 1 bedroom
- Sleeps 2
- 1 Double Bed
View all photos for Standard Double Room, Non Smoking (For 2 People Use)
Standard Double Room, Non Smoking (For 2 People Use)
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
- 17 sq m
- 1 bedroom
- Sleeps 3
- 1 Double Bed
View all photos for Comfort Double Room, Non Smoking
Comfort Double Room, Non Smoking
9.09.0 out of 10
Wonderful
22 reviews
(22 reviews)
- 17 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Comfort Double Room, Non Smoking
Comfort Double Room, Non Smoking
9.09.0 out of 10
Wonderful
19 reviews
(19 reviews)
- 17 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
View all photos for Superior Double Room, Non Smoking
Superior Double Room, Non Smoking
9.69.6 out of 10
Exceptional
11 reviews
(11 reviews)
- 22 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Superior Double Room, Non Smoking
Superior Double Room, Non Smoking
9.09.0 out of 10
Wonderful
9 reviews
(9 reviews)
- 22 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
View all photos for Standard Twin Room, Non Smoking
Standard Twin Room, Non Smoking
10.010.0 out of 10
Exceptional
1 review
(1 review)
- 22 sq m
- 1 bedroom
- Sleeps 2
- 2 Large Twin Beds
View all photos for Standard Twin Room, Non Smoking
Standard Twin Room, Non Smoking
9.49.4 out of 10
Exceptional
12 reviews
(12 reviews)
- 22 sq m
- 1 bedroom
- Sleeps 4
- 2 Large Twin Beds
View all photos for Connecting Twin Room, Non Smoking
Connecting Twin Room, Non Smoking
10.010.0 out of 10
Exceptional
1 review
(1 review)
- 22 sq m
- 1 bedroom
- Sleeps 6
- 4 Large Twin Beds
View all photos for Connecting Twin Room, Non Smoking
Connecting Twin Room, Non Smoking
9.89.8 out of 10
Exceptional
6 reviews
(6 reviews)
- 22 sq m
- 1 bedroom
- Sleeps 8
- 4 Large Twin Beds
View all photos for Superior Twin Room, Non Smoking
Superior Twin Room, Non Smoking
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
- 23 sq m
- 1 bedroom
- Sleeps 4
- 2 Large Twin Beds
View all photos for Superior Twin Room, Non Smoking
Superior Twin Room, Non Smoking
- 23 sq m
- 1 bedroom
- Sleeps 5
- 2 Large Twin Beds
View all photos for Deluxe Twin Room, Non Smoking
Deluxe Twin Room, Non Smoking
9.69.6 out of 10
Exceptional
5 reviews
(5 reviews)
- 30 sq m
- 1 bedroom
- Sleeps 4
- 2 Large Twin Beds
View all photos for Deluxe Twin Room, Non Smoking
Deluxe Twin Room, Non Smoking
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
- 30 sq m
- 1 bedroom
- Sleeps 5
- 2 Large Twin Beds
About the neighborhood
In the entertainment district, SOTETSU GRAND FRESA KUMAMOTO is in Chuo Ward, a neighborhood in Kumamoto with great shopping. Contemporary Art Museum Kumamoto and Kumamoto Prefectural Traditional Crafts Centre are cultural highlights, and some of the area's attractions include Shimotori Shopping Arcade and Kumamoto Zoo and Botanical Garden. Kishapoppo and Mifune Dinosaur Museum are also worth visiting. Visit our Kumamoto travel guide
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807
What's nearby
Sunroad Shinshigai Shopping Street1 min walk - 0.2 km
Kumamoto City Hall5 min walk - 0.5 km
Kumamoto Castle17 min walk - 1.5 km- Sakura Machi Kumamoto7 min walk - 0.6 km
- Kumamoto-jo Hall9 min walk - 0.8 km
Getting around
- Suidocho Tram Stop9 min walk
- Fujisakigumae station16 min walk
- Kumamoto Airport (KMJ)54 min drive
Restaurants
- 資さんうどん1 min walk
- サイゼリヤ1 min walk
- マクドナルド1 min walk
- Starbucks1 min walk
- ウエスト 生そば居酒屋1 min walk
About this property
SOTETSU GRAND FRESA KUMAMOTO
- Hotel near Kumamoto Castle
- SOTETSU GRAND FRESA KUMAMOTO provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
- You'll also enjoy the following perks during your stay:
- Buffet breakfast (surcharge), express check-in, and smoke-free premises
- A 24-hour front desk, luggage storage, and a vending machine
- A front-desk safe and an elevator
- Guest reviews give top marks for the helpful staff and proximity to shopping
- Room features
- All 247 rooms include comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
- Other amenities include:
- Bidets, shower/tub combinations, and free toiletries
- 32-inch Smart TVs with Netflix, Hulu, and streaming services
- Digital channels, electric kettles, and heating
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Food and drink
- Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
- A restaurant
Family friendly
- Laundry facilities
Conveniences
- 24-hour front desk
- Laundry facilities
- Lockers
- Luggage storage
- Safe at front desk
- Shared microwave
- Vending machine
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Dry cleaning/laundry service
- Housekeeping (daily)
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator (39 inch wide door)
- Front entrance ramp
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path to elevator
- Wheelchairs on site
More
- Smoking not allowed
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
- Down comforter
Bathroom
- Bidet
- Free toiletries
- Hair dryer
- Shampoo
- Shower/bathtub combination
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 32-inch smart TV with digital channels
- Hulu
- Netflix
- Streaming services
Food and drink
- Electric kettle
More
- Air conditioning
- Heating
- Mobile key entry
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 200.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately JPY 1500 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay, and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Frequently asked questions
Is SOTETSU GRAND FRESA KUMAMOTO pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at SOTETSU GRAND FRESA KUMAMOTO?
As of 13 October 2026, prices found for a 1-night stay for 2 adults at SOTETSU GRAND FRESA KUMAMOTO on 25 October 2026 start from AED 253, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This property doesn't offer parking.
What time is check-in at SOTETSU GRAND FRESA KUMAMOTO?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at SOTETSU GRAND FRESA KUMAMOTO?
Check-out is at 11:00 AM.
Where is SOTETSU GRAND FRESA KUMAMOTO located?
Located in Chuo Ward, this hotel is within a 15-minute walk of Shimotori Shopping Arcade and Kumamoto Castle. Sunroad Shinshigai Shopping Street and Sakura Machi Kumamoto are also within 10 minutes. Suidocho Tram Stop is 9 minutes by foot and Fujisakigumae station is 16 minutes.
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Reviews
SOTETSU GRAND FRESA KUMAMOTO Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.2
Amenities
9.2
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 765 out of 1057 reviews
10 - Excellent
765
Rating 8 - Good. 233 out of 1057 reviews
8 - Good
233
Rating 6 - Okay. 44 out of 1057 reviews
6 - Okay
44
Rating 4 - Poor. 9 out of 1057 reviews
4 - Poor
9
Rating 2 - Terrible. 6 out of 1057 reviews
2 - Terrible
6
Reviews
Verified review
10/10 Excellent
Josh
19 April 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Great location, great staff. Wonderful stay!
Stayed 2 nights in Apr 2026
Verified review
10/10 Excellent
Chor Yuen
29 March 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the location of the hotel is very convenient.
Stayed 1 night in Mar 2026
Verified review
10/10 Excellent
JUFUNG
20 March 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 5 nights in Mar 2026
Verified review
10/10 Excellent
Marco Paul
25 October 2025
Liked: Amenities
Nice Hotel and great location. Definitely will stay again in this Hotel.
Stayed 2 nights in Oct 2025
Verified review
10/10 Excellent
Braulio
15 September 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly, central, and had a few amenities, they supplied clean towels everyday and could clean your room if you request it, , good and nice they have the Kumamoto Castle, super nice, they had samurai’s goo you to take pictures either the, the have a long waking area with lots of shops that you can buy souvenirs !! They have a lot of tille restaurants and cafes to try different things!! I needed more time in this city ! I loved it!!
Stayed 1 night in Sep 2026
Verified review
10/10 Excellent
Callum
9 December 2025
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, super clean and comforting, very friendly staff and helped to extend my stay at short notice, would definitely return
Stayed 2 nights in Dec 2025
Verified review
10/10 Excellent
Chung Hua
22 September 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay
We had a wonderful stay, room is nice and clean; front desk service is vey friendly; delicious breakfast; parking lot is only 20 meters away; and hotel is right next to the largest shopping area in Kumamoto, also the convenient store is next door.
Stayed 1 night in Sep 2025
Verified review
10/10 Excellent
Verified traveler
6 November 2025
Liked: Cleanliness, staff & service, amenities
Room was spotless, great amenities and location. Friendly staff. Comfortable beds and pillows
Stayed 4 nights in Nov 2025
Verified review
10/10 Excellent
Pearl
14 November 2025
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and plenty of amenities were provided. The staff were very helpful and nice.
Stayed 1 night in Oct 2025
Verified review
10/10 Excellent
Loretta
29 September 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Stayed 1 night in Sep 2025
Verified review
10/10 Excellent
Lindi
28 March 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room with great air conditioning.
Stayed 1 night in Mar 2026
Verified review
10/10 Excellent
How Kiat
4 June 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, room is clean and fully functional, but a little small for 2 opened up luggage. Plenty of amenities at the lobby area including drop coffee. Location is about 5-10 minutes walk from the bus terminal,and right beside Shimotori street with loads of food and entertainment. skippingHas stayed at Sotetsu for our Kanto and Kansai trip previously.
Stayed 4 nights in May 2026
Verified review
10/10 Excellent
Jeffrey
13 April 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a breakfast buffet available. The staff was friendly and helpful. My only problem was the lack of hypoallergenic bedding (I'm allergic to down). Other than that, it was a great place to stay
Stayed 6 nights in Apr 2026
Verified review
10/10 Excellent
WeiChun
15 March 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right next to the shopping street, only about a 5-minute walk from the bus terminal. The room is clean and spacious. It would be better if the breakfast menu could be changed a little.
Stayed 3 nights in Mar 2026
Verified review
10/10 Excellent
Paul
28 April 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet
I liked 👍 this place. Courteous staff, nice room, and good breakfast.
Stayed 3 nights in Apr 2025
Verified review
10/10 Excellent
Jacob
5 May 2025
Liked: Cleanliness, staff & service, amenities
An amazing new hotel and it shows. Nice sized comfortable rooms in a great location and wonderful staff. 10/10!
Stayed 4 nights in Apr 2025
Verified review
10/10 Excellent
Atsushi
13 November 2025
Liked: Cleanliness, staff & service, amenities
The room was very clean and wide. We could relax in the room. And the breakfast was very delicious. Thank you very much for your dedicated support.
Stayed 1 night in Nov 2025
Verified review
10/10 Excellent
bee ngoh
1 May 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is located at somewhat the end of a shopping street so its quieter yet convenient. The hotel provides the most extensive range of toiletries in the hotel lobby. Breakfast is very good!
Stayed 3 nights in Apr 2025
Verified review
10/10 Excellent
Verified traveler
30 April 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great friendly staff with a breakfast buffet in the mornings. It is 1500 yen for the breakfast buffet which has local cuisine. The only downside i would say is if you need to do laundry it can get really expensive
Stayed 14 nights in Apr 2025
Verified review
10/10 Excellent
Eric
12 February 2026
Liked: Cleanliness, amenities, property conditions & facilities
Super large rooms! Normally these types of hotels have tiny rooms and you can’t even open a large suitcase on the ground. This room was so spacious you could open up 5 large suitcases and still have space to move around.
Stayed 1 night in Feb 2026
Verified review
10/10 Excellent
Ricardo
7 January 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was amazing kept us on schedule since it was early breakfast times
Ac was nice
Rooms stocked and cleaned
They have a magnet sign letting them know if you want your room only towels stocked or if you want your rooms tidied up
Check out was very simple
Check in time is at 3pm but they can hold your luggage in lockers until it’s time
Shops and restaurants around the area to kill the time until it’s time to check in time will go by very quick
Pjs outside the rooms on a table
Stayed 3 nights in Jan 2026
Verified review
10/10 Excellent
HWEE NGEE AMANDA
5 May 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a one minute walk round the corner from a huge covered shopping arcade. Lots of food options. The whole check in and check out process was easy. The staff helpfully kept our luggage when we arrived in the morning. The room was very well designed with everything we needed. The breakfast buffet was nice, a mix of Japanese and western breakfast. They included some local dishes which was a nice touch.
Stayed 1 night in May 2025
Verified review
10/10 Excellent
Seiichiro
16 June 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. My wife and I thoroughly enjoyed our stay there.
Stayed 3 nights in Jun 2026
Verified review
8/10 Good
Susan
25 May 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, next to covered shopping streets, near tram line, walking distance to castle. Staff were very helpful and professional. Room was pretty spacious for a business-style hotel. Breakfast buffet was very good, with some local specialties added — need a toaster that actually toasts, though. Breakfast staff were super hardworking and polite. Overall, a solid choice and good value for the money for our two night stay in Kumamoto.
Stayed 2 nights in May 2026