2/10
This will be lengthy. But I promise you want to read it all.
From the literal moment of supposed to be check in it was terrible. I got a call at 3pm on the dot from the property manager to warn us one of her cleaning crew members had a family emergency and didn’t clean yet but she was on her way right now to clean. 2 hours later part of our group arrives to find the entire house in filth. No one there cleaning still 2 hours after our check in time. Door was left unlocked so they walked right in no problem. They start looking around to get settled. Only to find the entire house dirty. The table was filthy, the beds were all used and half the bedding was just throw all over the room and floor. Then they found 2 inches of standing water just filling the basement level. We finally get ahold of the property manager who again swears she’s on her way there to clean so we informed her there was a more serious issue with the water. She tells me she’ll be calling the rental company evelove to get us moved into a different property because of this. Hours pass and no one has give us any answers as to what we are supposed to do because it’s unsafe for our children to stay in this home. After many calls to Evolve and VRBO we still had no real answers but we’re finally offered our money back. While dealing with all this we have the ceiling between the kitchen and living area just pouring more water in from the rain. Needless to say they clearly do not take any care for this property and based off past reviews they don’t ever actually clean it and make excuses as to why it wasn’t cleaned. Absolutely worst experience of my life. And not the way I wanted to start my wedding weekend. So again DO NOT RENT THIS PROPERTY!
Jacqueline A.
أقام 4 ليالٍ في شهر يوليو عام 2021