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"room was well kept, staff was very helpful and respectful, even with language barrier everything was understandable. Buffet and onsens were great."

"Great experience overall. "

"Really great staff. Nice room with a beautiful view. Very nice baths. Wonderful service. Shuttle service was great. English speaking staff. "

"The staff was very polite and helpful. The view from the room was beautiful especially at sunrise."

"部屋は仕方ないが狭い。チョックアウトの際のカウンターの対応はとても良かった。"

"The property has a pretty environment and has a nice view of the Matsushima bay area. It offers tasty meals with a good variety of food and beverages. Unfortunately the room that I was assigned, while has a nice view, is right next to the railway tracks with trains frequently passing. No information about the railway tracks were provided in the process of booking online, I believe Expedia should alert customers to state clearly their request for a quiet room away from the railway. The property should also consider installing double glazed windows for the rooms affected. Should I be staying for more than one night, I would request a change of rooms."

"It’s a very easy hotel to get to and the staff can you help you with check in and check out"

"Great for the "

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