Is Plaza Athenee Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Plaza Athenee Hotel?

Self parking is free at this property.

What time is check-in at Plaza Athenee Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Plaza Athenee Hotel?

Check-out is at 12:30 PM. Late check-out is available for a fee (subject to availability).

Does Plaza Athenee Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KWD 10.000 per room applies.

Where is Plaza Athenee Hotel located?

Located in Dasman, this hotel is within a 15-minute walk of Aqua Park and Kuwait Towers. Dasman Complex and Al Hamra Tower & Shopping Center are also within 1 mi (2 km).

Plaza Athenee Hotel Reviews, Deals & Photos 2025

6/10 Okay

Dennis

13 January 2020

No frills, basically a bed and a shower.

This is a no frills hotel. I am not sure if it was a language issue or a cultural issue, but none of my requests were met. I asked for a wake up call. It never came. I asked for a taxi to be called, I ended up having to catch one on my own on the street. The hotel is a few blocks from an ATM and super market. Places to eat are a bit further away. Once I was shown how the television worked, it operated fine.

Stayed 4 nights in Jan 2020

4/10 Poor

Verified traveler

30 December 2019

Disliked: Cleanliness, property conditions & facilities

Bed sheets were not really white and not so clean than I expect. Carpet on the floor is not a good idea. Bathroom not very clean and it was water coming from the upper floor.

Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

3 November 2019

Liked: Staff & service

The bathroom facilities were not in the best working order.

Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

4 August 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

الحجز المفروض يكون ل٤ افراد وعطانا غرفة حق نفرين وقال الغلط من الموقع مو منه والحجز المفروض معاه فطور وجحدنا وقال لازم تدع فلوس زيادة حق الفطور

Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

5 July 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and responsive staff

Staff were nice and professional. For a budget hotel, this is a good pick.

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

22 September 2018

Disliked: Cleanliness, staff & service, property conditions & facilities

Jag checkade in måndag kl 14, och checkade ut lördag kl 22. Under min vistelse blev inte mitt rum städat. Jag fick bära ut sopor själv och köpa eget toapapper när det tog slut.

Stayed 5 nights in Sep 2018

2/10 Terrible

ASEEL

18 August 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

تجربة سيئة جداً لن تتكرر التعامل سيء والواقع أسوء

تجربة سيئة جداً لن تتكرر التعامل سيء والصور والمواصفات غير صحيحة وغير مطابقة الموظفون بدل من إمتصاص غضب العميل من سوء الخدمة يضيفون لها سوء التعامل الجاكوزي لايعمل في كل الفندق بحجة الإزعاج والشكاوى!!!!!! وهذا العذرة أول مرة نسمع به في أي فندق بالعالم ليس كل الصور واقعية وبناء على كلام الموظف لابد من ذكر أن المرفق يعمل من يعوض ماتم دفعه والصدمة الحاصلة!!!!!! الأثاث والدورات (كرمتم) تحتاج لصيانة الإفطار منوع نوعاً هذا الشيء الوحيد المقبول

Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveler

13 August 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Band front desk customer service, Rude manager

Stayed 1 night in Aug 2018

2/10 Terrible

abdullrahman

23 March 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

سئ

خدمات سيئة والغرف صغيره جدا وكذلك دورات المياه والاثاث قديم

6/10 Okay

gary

2 October 2017

Liked: Staff & service

Hotel is good for one night need modernising

Stayed 1 night in Sep 2017

4/10 Poor

Ammar Khamis, Bahrain

12 May 2017

Disliked: Staff & service, property conditions & facilities, room comfort

Bad service

overall I stay for 1 night. it was a horrible hotel. They cheting us as I was already reserve for a suite for 3 persons and I surprised that is 2 beds only avilable in the room!! the pictures avialable in the web site is much differ in reality. The resturant has limited choises for breakfast and it bad food.

2/10 Terrible

Leonardo, Milano

16 April 2017

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Male male

Posizione differente da quella indicata su Expedia, scarsa pulizia, aria condizionata davvero rumorosa, impossibile dormire. Pulizia deprecabile

8/10 Good

Ammar

19 November 2016

Liked: Room comfort

Disliked: Staff & service

فندق جيد ولكن السعر اغلى من الخدمات المتوفرة

جيد الى جيد جدا من حيث النظافة والترتيب وكذلك وجبة الافطار وموقع الفندق في منطقة ليست مزدحمة وهذا أمر ايجابي ولكن تنقصه بعض الخدمات

2/10 Terrible

Reddy, Dubai

18 September 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel In residential Area

The Stay was terrible at this place. First it was written as Free Airport Shuttle. No shuttle provided. The rooms are very small and the Washroom is so small that a large person cannot fit.Two out of three days the Internet was not working. Two out of three days the Television was not working. The tap in the washroom was continuously leaking and they do not repair. Third Day the Air conditioning stopped working. After complaining they checked and changed the room. There there was no electricity for most part of the night. The Power DB for three rooms was in another room where a couple was staying. Later in the morning, almost for four hours, no body attended even to the calls that there was no power. Got checked out and cannot give me a Final Bill. They want to deduct the Expedia Commission and give me the final bill which I did not accept. How can I take a bill for less than what I paid? And no free shuttle to Airport also. They want to charge for that. There is no meaning in mentioning Free Airport Shuttle if it was not there. Totally disgusted with both Expedia and also the Hotel Stay.

2/10 Terrible

Boong gu, seoul, korea

9 August 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unacceptable smell hotel

Too much smell, very rustic, bad service. I don't like to recommend this hotel. Pictures and actual things are totally deferent.

4/10 Poor

Sebastian, Argentina

30 June 2015

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor service and cleaniness

TV not working. It took 5 days to fix. When I arrive, still the soap used by previous passengers was there, with hair! Internet not working. Four days latter, they gave me a GSM modem, but I had to pay for it! In summary... bad experience!

2/10 Terrible

Verified traveler

17 June 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saudi Arabia

I have been staying in this hotel and I raised so many concerns and dissatisfaction from the hotel with no respect to rectifying them. Several phone calls were made to Hotel.com sharing my concerns to 3 gentelmens with no corrective actions. I raised my concerns on the followings: 1) I have been cheated in the quality of the hotel and its service provided ( wi fi, 2 rooms connected doors or at least in same floor ( in mycase one room in 2 and 7 floors) 2) I have been wasted numbers of international calls trying to rectify the issue with no respect in clearing and respecting the customers 3) hotel dealing at reception was very poor 4) breakfasts quality and servers are very bad 5) I wonder how this hotel is been classified with 4 stars as stated during the reservation time by hotel.com representative and the same for the customer satisfaction rating was claimed to be 5 out 5 while in reality and when checked the web site it was rated very poor with very low rating To me if I don't see any corrective actions against the employee who didn't respect the customer, this is the last time I will be dealing with your company.

4/10 Poor

TJ, Dubai

26 April 2015

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst Experiance

On my arrival, there was no AC in the room, no toilet paper, no towels. The bathroom was still dirty from the previous person that stayed there with hair all over the floor. the bathroom basin was leaking, the stinja pipe was leaking and when you take a shower, the water rises up till it runs out of the shower and entire floor is wet. I slipt in the bathroom due to this. the room was very dirty and the exposed electrical cables was a hazard. the internet was more off than what it was on. When they clean the room, i dont get new toilet paper and they only give 1 towel. After they cleaned the room, you cant see much difference. Overall..... i would not recommend this place to anyone ever. WORST hotel experiance ever.

10/10 Excellent

samir hawana, tampa florida

3 April 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel fir the money on Kuwait

Staff helpful and generous breakfast. Free resfreshment always. Very exceptional hospitality.

4/10 Poor

Verified traveler

23 March 2015

Disliked: Cleanliness, staff & service, property conditions & facilities

لاتحرص عليه ان لقبت غيره

الفندق فيه ريحة خايسه مره

2/10 Terrible

Verified traveler

9 March 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay somewhere else

The hotel refused to provide airport transfer in both cases I requested it, and the gym is under "reconstruction" (i.e. not available). Rooms are dirty and poorly maintained. Safety was a concern, as well: the deadbolt lock didn't work and I even came back to the room once to find my door open, as (presumably) the cleaning staff did not close it properly. Not a great location, but it could be worse.

4/10 Poor

Nadia, السعوديه

29 January 2015

Disliked: Cleanliness, staff & service, room comfort

يوجد افضل منه

استمتعت بزيارتي للكويت ولكن الفندف ردي في نظافه الجناح والغرف ولا انصح به ايجابياته انه قريب من الاسواق

2/10 Terrible

Verified traveler

21 January 2015

Disliked: Cleanliness, property conditions & facilities, room comfort

For your own sake - find another hotel

I regret to say that this hotel is far below acceptable standard. Selection and presentation of the breakfast was very bad. Room and bathroom was run down and straight forward dirty. Common areas appeared dirty and smelly. Guys in the reception were ok, - but nothing more. I have over the years stayed in several hotels in Kuwait city and one should not always expect to much, - but this hotel is by far the worst.

6/10 Okay

Verified traveler

20 September 2011

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I beleive thae the TV requirs to be replaced with LEDor LC what is there is old model no matching the rate of four stars hotel.

8/10 Good

Z

10 June 2009

Liked: Staff & service

Value for money

This is not a fancy hotel and is starting to show some age. On the plus side, the staff were friendly and helpful. The free Airport pick-up and drop-off, breakfast buffet and internet connection in the room are big positives that makes the hotel "value for money." The location is quite close to the business district. I think it is a good choice for a short business trip to Kuwait.

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