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"The hotel was the best one we had in Japan with all staff courteous, helpful and good at speaking English. Importantly there was plenty of place for the luggages in the room which is rare! It was very well located. "

"Breakfast & lunch menus are the same, recommend to have some more choices for lunch"

"Reception staff are astute and proactive. We arrived early for check in and having to ask, they informed us that they would process check in for us, arrange to have our luggage stored and asked if we could be back at 3pm to pick up our room keys. Rooms are a good size and clean, although the property is dated. Room cleaning is once every 2 days but room amenities, towels are refreshed daily - on non-room cleaning days, they will put these in a bag, which is hung on your door knob. Pillows are small and some may find the mattress hard. Breakfast is great! Loved the onigiri and fresh seafood bowl. Location of hotel is also hard to beat. Very near to the metro, main shopping street and multiple malls, and car rental shops. Overall, this hotel offers good value."

"Everything is perfect!"

"It was spectacular! Don’t hesitate and book now! The attention to detail, nothing goes unnoticed. 100/10!!"

"An exceptional hotel experience from start to finish. This truly delivers a 5-star standard in every sense. The staff were incredibly friendly, professional, and attentive, making the stay feel welcoming and seamless. The breakfast menu was outstanding, with a great variety of high-quality options to suit all tastes. The location is extremely convenient, making it easy to explore and get around the city. The room itself was excellent—clean, comfortable, and well-appointed with everything needed for a relaxing stay. I would highly recommend this hotel to anyone looking for a genuine 5-star experience."

"Staff is helpful. "

"This is my 2nd time to stay at this property. I love the club lounge access and closeness to the station. Its quiet and clean room. If i come back to fukuoka, I will stay here again. "

"We only stayed at the hotel for one night but the service is exceptional. The staff are very helpful and pleasant. We enjoyed our stay very much. The onsen was an awesome add on to the hotel. And I loved the all you can drink service (for 1000 yen). "