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"The room was clean and everyone was very helpful. The station was near"

"The traditional style and super friendly and helpful staff were awsm. The Onsen experience amazing. "

"Very nice hotel in a great location."

"It's a premier hotel inside the Sakuramachi shopping center. The central bus terminal is in the building as well. It's 10-15 minutes walk to Kumamoto Castle and Tsuruya department store. If it had a self-service laundry, it would be perfect!"

"Great onsen"

"Nice size room"

"Everything was great! We loved all the amenities such as free ice cream, Yakult, laundry and more. The staff was very kind and helpful. The eight private onsen were also all amazing although at time there was a long wait for them. "

"Clean room ,great meal"

"Everything was great except the slow elevators and crowds at the lobby. Got to be patient waiting for the elevators. "