"This hotel was truly enjoyable. The view of the bay was breathtaking.
The staff were overall great. One of the waitresses in the restaurant was not very good at her job and did not bring any of the requested items to the table during the complimentary breakfast. I requested for tea with milk, I was almost finished eating and had still not gotten it but I seen her serving other guest. Finally my fiancé got the attention of another waiter and he helped and brought it over.
The front desk staff were very friendly and super helpful and accommodating. The were kind, empathetic and took the time to problem solve when needed. I wish I would have taken the name of the front desk lady and security guard who truly helped my fiance and I. They were calm, patient and came up with a solution in no time that was safe and helpful to everyone involved. If they sees this, thank you.
My fiancé ordered food from the rooftop. The food and drinks are good but quite pricey in my opinion. Upon checkout, they accidently tried to charge us for a meal that we didnt not consume, however they did a quick investigation and did realize it was not my fiancé and I and removed it from our bill.
The roof and walls on our balcony had some holes and that made us a little concerned about the overall structure of the building but we still would sit outside and enjoy the view of the bay.
Also the rooftop was nice but there isnt enough seating (especially shaded seating or loungers)
Overall, would come back. "
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