"The room was clean it was updated. The only bad thing is when you try to do a late check out they send you a text if you would like to check out later they charge you an amount. I submitted the request and when I called to see if it was approved they told me I needed to physically go to the front desk to get charged. Well, I did end up going to the front and they come to tell me that oh we will charge it to the card. So, we couldn’t do that over the phone?!?? Then they failed to tell me that...