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"The best experience I’ve experienced so far "

"I’ll admit I’m a bit biased as someone who spent many summers in Mazatlán, this place holds a special spot in my heart. On this trip, my family and I decided to embrace the experience as tourists, and we were so impressed by the hospitality we received. Omar and his colleague (I wish I could remember his name!) at the night buffet were truly outstanding. Both were incredibly hardworking, kind, and attentive. They served us for four nights and made us feel right at home each evening. One night, they even surprised us with a specialty pizza for our table the moment they saw us arrive such a thoughtful gesture! Their warm hospitality left a lasting impression, and by the end of our stay, we made sure to find them and say goodbye. We’ll definitely be coming back next year!"

"This was our second time coming to this resort. It still remains one of if not the cleanest resort we have been to. Staff is always friendly and the food is great. The Japanese restaurant is a must when you stay here. We will be coming back again in the future. "

"It was a wonderful experience "

"The grounds are stunning"

"Our first time at this property but definitely not our last. My boyfriend and i came down for the weekend and had purchased the all inclusive package for our stay and we’re not disappointed! Accessing the beach, pool and bar from our room was super easy. All hotel staff were great and understanding that our spanish was not the best but always helped with whatever we needed. The bartender at the pool was amazing and incredibly nice! The buffet had lots of different options for breakfast, lunch and dinner. Since the hotel is owned by a parent company with three hotels on the same street it gave us even more options for dining than we had realized we had with our all inclusive package. We can’t wait to come back to Mazatlan and stay at Sunset Palace Hotel! "

"I had an excellent experience at this hotel. All the staff were very kind and helpful, but we especially want to thank Antonio Balderas at the front desk, who helped us a lot with our reservations and tours, he was always willing to assist us with a great attitude. Thanks to him, our stay was much easier and more enjoyable. We would definitely come back and highly recommend this place for its outstanding customer service! "

"Solo lo utilicé por una noche pero la verdad estuvo muy agusto "

"Hotel was nice, in a great location. Very clean and quiet. The only issue was the pool. It was small but because of its location it makes it for a pleasant stay."