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"Spotless hotel , great staff , food was fantastic.a nice relaxing hotel "

"Everything you need outside of the hotel nice and quiet after the shops and restaurants close and felt very safe "

"Excellent family holiday "

"Stayed last year at the ritz Carlton and decided again this year. Staff are amongst the best very helpful and welcoming. The only disappointment was we weren’t able to play the golf course as it was undergoing a major greens over haul. However this didn’t stop us staying again instead we played elsewhere. "

"We had a lovely stay at hotel troya. Breakfast and dinner was lovely and the pools are very nice and relaxing"

"A fantastic stay once again. The only disappointment being the building works outside the Brasserie which we weren’t advised of until shortly before our arrival. Staff first class as ever."

"I liked the bar man named Fabian, and the omelettes"

"Lovely hotel, with great view over Tenerife (if you get a room with a view). Staff are excellent, food is good. Only negative really is it's on a hill. 10 minute walk downhill is on. But our obviously takes longer coming back the other way - especially after a day of walking etc. Other than that this place is lovely. "

"This was my second time in this hotel and I liked it very much this time, too. Everything is very clean, the design appeals to me personally (a skilful and high-quality combination of classic and modern) and the staff are courteous and friendly. Unfortunately, I had a problem at one point: the day before my departure, I asked reception for a late check-out next day (as it was offered to me as an Expedia Status member during check-in) and was granted this. When I wanted to go to my room the next day around midday, my room card no longer worked. It turned out at reception that my request had obviously not been noted. However, the reception staff reacted professionally and allowed me to use the room until 2pm without any problems. This issue was solved well, but it still was a bit unpleasant for me that the incident occurred. Nevertheless, it was another great stay and I will gladly come back one day."